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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,494 Reviews

1,494 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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March 07, 2025

The service department is inadequate , my Wrangler has been in for light engine check 3 times and all they can say is the computer says fuel injector , hard to believe 3 of them are bad as I’m on my third More

by ANNIE75252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your recent visits with our Service Department regarding the check engine light in your Jeep and the matter of the fuel injector. Can you please send me your preferred contact method? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

March 06, 2025

Respect repeat customers. Keeps customers informed Friendly. Easy to book a service or repair. Offers car service. More

by northams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the kind words about Frisco Chrysler Dodge Jeep Ram. Your feedback is valuable to us.

March 06, 2025

I came in for an inspection on my Jeep. Was seen right away. They let me know my rear wiper would need to be replaced soon. They had one in stock and replaced it for me. I always appreciate More

by HOPPYTAILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience with our team at Frisco Chrysler Dodge Jeep Ram. We're glad everything went smoothly, and we'll pass along your kind words to the team. Hope the new rear wiper is working well for you.

March 06, 2025

Great service from Hunter and the Frisco Dodge crew, took care of my vehicle without a hiccup! More

by manieck08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear your vehicle service went smoothly here at Frisco Chrysler Dodge Jeep Ram. All the best.

March 06, 2025

Very responsive staff. Off layout very confusing and a little disorganized at times but a full bay of cars to be serviced could be the reason. Staff very nice and helpful More

by globemasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. Please feel free to reach out if there’s anything else we can assist with regarding our services at Frisco Chrysler Dodge Jeep Ram. Take care.

March 05, 2025

My advisor Brian was great took time to solve my truck problems they also gave me a truck to drive More

by rcgilchrist1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear our team was able to help with your truck issues and provide a loaner. Thank you for the review of Frisco Chrysler Dodge Jeep Ram.

March 05, 2025

Davis Pham was extremely helpful with the repairs on my truck. I am very satisfied. More

by ericwjones28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Great to hear your truck repairs went smoothly. Thanks for choosing Frisco Chrysler Dodge Jeep Ram.

March 05, 2025

Derrick did a good job making sure that our car repairs were done when expected. The repairs completed were finished with quality and excellence. Derrick took great care of us. More

by twoquick4u2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with Frisco Chrysler Dodge Jeep Ram. We're pleased our team ensured everything went smoothly. Wishing you many safe miles ahead.

March 05, 2025

My experience at Jeep Frisco has always been good. I scheduled an early morning oil change. I was in and out in about an hour. My service advisor JohnMoen also informed me of other services that I wi More

by Kennybest70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your positive experience at Frisco Chrysler Dodge Jeep Ram. It's great to hear that our team took good care of you with the oil change and updates on future services.

March 04, 2025

Liars, crooks, and thieves. Not just the average car salesman but extremely tactful in pulling the wool over your eyes while they rob you blind. They will say whatever it takes More

by JOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Finance
Mar 04, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We truly value your feedback here. I would like the chance to speak with you about your recent car-buying experience with our Sales Team regarding the level of customer care that you encountered. I kindly request that you contact me directly at a time that works best for you. Thank you, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253