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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,270 Reviews
Call Service Center (855) 768-9103

1,270 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 20, 2024

Hunter helped me out a d did a great job at explaining what the techs did to fix my Cherokee. More

by BCF52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hunter and our team aim to ensure a clear understanding. Thank you for sharing your experience with us at Frisco Chrysler Dodge Jeep Ram, and enjoy driving your Cherokee.

November 19, 2024

Brought vehicle in for a Check Engine light. My advisor, Derrick Johnson, was friendly, and kept me informed throughout the process. More

by REE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
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Nov 20, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

At Frisco Chrysler Dodge Jeep Ram, we're happy to hear our team took good care of you.

November 19, 2024

If there’s a better service manager than Davis, I haven’t met them. He’s responsive, pays attention to detail and takes care of his customers. The effort he makes in customer care is why I keep coming back. More

by akleinusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
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Nov 20, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team at Frisco Chrysler Dodge Jeep Ram. We're pleased to know that their dedication contributes to your continued visits.

November 19, 2024

Great service, quick, friendly and transparent! I’ve bought several cars at this location because of this. Thank you again for always setting us up with the best purchase! More

by gonzalez.valeriak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're grateful for your continued trust in Frisco Chrysler Dodge Jeep Ram. Thank you for sharing your experience with us.

November 18, 2024

Super friendly service team! All were ready to help and answer all my questions so I could be on my way. Shuttle driver was very nice and an excellent driver. Everyone concerned More

by mobilemom2000
Recommend Dealer
Yes
Employees Worked With
Service: Derrick
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Nov 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience with our team at Frisco Chrysler Dodge Jeep Ram. We're glad you found our service helpful and seamless. Take care!

November 18, 2024

I was expecting more, such as what type of oil they're about to put in my car. And what other options are and which was the best. More

by umg1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey
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Nov 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to my attention. We want every guest to have a positive experience and I would like the opportunity to address the overall level of customer care that you received from our Service Team regarding your vehicle and its oil. Can you please email me with your preferred contact information? Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 18, 2024

Service was prompt, professional and courteous. I would recommend this team to anyone looking for reliable Dodge service. More

by adriangrimes2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
Report | Print
Nov 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

At Frisco Chrysler Dodge Jeep Ram, we're glad to know you found our service prompt and professional. We appreciate the recommendation!

November 17, 2024

Poor communication with customer regarding their car’s status when in for warranty repairs. And the service managers just stay in their cubbies until one finally decides to ask if I need help. Ridiculous. More

by JOHN.PETEREIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Thomas
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November 16, 2024

The entire experience was amazing start to finish, great customer service, amazing sales and everything in between More

by kergreens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omer Siten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Manqueros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ravi Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram thanks you for sharing your experience. Happy to hear our team provided great customer service and sales support. We appreciate the feedback and wish you all the best on the road ahead.

November 16, 2024

Brian was great about keeping me updated on the repair process and progress. Price came out to what Brian quoted. Appreciate the customer centric attitude displayed by Brian. More

by ahickey44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the kind words. Our team strives to deliver a positive experience at Frisco Chrysler Dodge Jeep Ram. We're glad you were satisfied with the repair process and pricing.

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