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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,747 Reviews

1,747 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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December 22, 2021

I had a 9:15 appointment for an oil change on my Jeep, however, on arrival I was told it would be a two hour wait. When I asked why don’t you honor appts I was told they had to take care of people who sho More

by jaelson
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 23, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Jaelson, Thank you for coming by Frisco Chrysler Dodge Jeep Ram and scheduling your service appointment with us. I would appreciate the opportunity to learn more about your visit and concerns. Please reach out to me directly at your convenience. Tyler Letson General Sales Manager tylerletson@friscocdjr.com

December 22, 2021

Terry in parts and both service advisors we have used went above and beyond to satisfy our needs. Highly recommend Frisco Dodge More

by Safetyjess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Dec 22, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your wonderful review of our Service Team here at Frisco Chrysler Dodge Jeep Ram. We always strive to go above and beyond for our customers.

December 21, 2021

I purchased a 2021 Jeep Grand Cherokee in June. Lowghan Tufford helped to make it a great experience. Just had my jeep in for first oil change. The service staff was very friendly and helpful. Thanks. More

by Eisele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowghan Tufford
Dec 22, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Eisele, thank you for being such a loyal Frisco Chrysler Dodge Jeep Ram customer!

November 25, 2021

Got the part and installed. Only took 5 days before I had my car back. More

by kristen8807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
Nov 29, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram appreciates the 5-stars and feedback, Kristen.

November 17, 2021

Car was done earlier than expected, was in and out in no time. Ron was knowlegable and great More

by asadkhan1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 18, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the five-star rating! We are happy to learn our Service Department was able to get you in and out in no time. Come back and see us anytime.

November 17, 2021

I had a great experience the service member did a great job from start to finish he explained everything well and made sure I was taken care of More

by aliarrona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 18, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the great review and 5-star rating. We are pleased to know our Service Team ensured you had a good servicing experience for your vehicle. We look forward to your next visit here at Frisco Chrysler Dodge Jeep Ram.

November 14, 2021

I cannot say enough about Davis Pham and the service department!! Polite and respectful is putting it mildly! Great job! More

by Angelawellborn09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Pham. William Mize
Nov 15, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, thank you for your kind words! We are happy we could help! We look forward to servicing your vehicle again in the future here at Frisco Chrysler Dodge Jeep Ram.

November 12, 2021

Davis Pham is very kind. and helpful. He is a nice and Davis Pham is very kind. and helpful. He is a nice and friendly as well More

by vicsun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis pham
Nov 13, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, thank you for these kind words for our team here at Frisco Chrysler Dodge Jeep Ram.

November 10, 2021

I followed Service Advisor Davis Pham over here from his previous dealership. He’s excellent and clearly communicates throughout the entire process- which for me, is huge. Highly recommend this place and Da More

by michaeldurkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Nov 11, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Michael, Thank you for your positive review. We are thrilled our Service Team provided you with a communicative, professional, and helpful experience. Thank you for choosing Frisco Chrysler Dodge Jeep Ram and we appreciate your recommendation.

November 07, 2021

Very helpful I was late and service was still just as perfect and not pushed aside for my tardiness More

by Sabina27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Nov 09, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

That is because Frisco Chrysler Dodge Jeep Ram is dedicated to your needs! We treat all of our valued guests as top priorities!

Nov 10, 2021 -

Frisco Chrysler Dodge Jeep Ram responded

That is because Frisco Chrysler Dodge Jeep Ram is dedicated to your needs! We treat all of our valued guests as top priorities!

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