Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,592 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
Jacob Kelly met me first thing in the morning and proceeded to get me in service and out quickly. Malfunchtioning car wash caused no delay with complimentary car wash, so Jacob gave me a FREE oil cha proceeded to get me in service and out quickly. Malfunchtioning car wash caused no delay with complimentary car wash, so Jacob gave me a FREE oil change or a full tank of gas on my next visit. Old fashion service with a 21-century twist to customer service. Kodo to Jacob for his great customer service skills. More
Service was done in a timely manner! I believe Edwin was my service manager but when he was out the rest of the team stepped in to help I believe Edwin was my service manager but when he was out the rest of the team stepped in to help More
Great service. I was working with Edwin, who was very attentive, professional, and was an absolute pleasure. They had my car ready very quickly and Edwin kept me up I was working with Edwin, who was very attentive, professional, and was an absolute pleasure. They had my car ready very quickly and Edwin kept me updated along the way. More
Brice was my service tech, had an oil leak related to the oil cooler, as well as some electrical issues with my 2018 Jeep Wrangler JL. I've taken this vehicle in for service more than I would have liked, so oil cooler, as well as some electrical issues with my 2018 Jeep Wrangler JL. I've taken this vehicle in for service more than I would have liked, so I'm always apprehensive. But the service was really great, and Brice was superb to work with. He explained everything well, the price was good, and I never at any point felt like there was any desire from him other than to fix my jeep at the lowest cost possible and make me comfortable. More
I was very impressed with how quick the service department got me in and addressed all of my needs. Brice was very responsive as well as knowledgeable. Definite FIVE stars for Brice and the service department got me in and addressed all of my needs. Brice was very responsive as well as knowledgeable. Definite FIVE stars for Brice and the service team! More
Finally some good service for my 2016 Jeep Renegade! After multiple bad experiences elsewhere, I called Frisco Jeep when my Service Engine light came on after the freeze last week. Michael in the Serv After multiple bad experiences elsewhere, I called Frisco Jeep when my Service Engine light came on after the freeze last week. Michael in the Service Dpt. had it serviced within a few days, was very courteous, professional, and diligent to obtain the best cost savings as he could find. Kudos and thank you. More
Love Hunter in service! He always goes above and beyond to make visits easy and painless. I dropped my car off once and forgot to leave the keys. I had Uber’d somewhere c He always goes above and beyond to make visits easy and painless. I dropped my car off once and forgot to leave the keys. I had Uber’d somewhere close by to wait and Hunter came to me to get the keys instead of me having to Uber back. That level of customer service is so rare and should be rewarded! Hunter keeps my family coming back to FDRJ for our Jeeps’ service. More
Thank you for the fast service. I had a problem with stop and start battery which you then changed. Now it’s ok but the stop and start system doesn’t work because it’s not charged e I had a problem with stop and start battery which you then changed. Now it’s ok but the stop and start system doesn’t work because it’s not charged enough. Is it normal? More