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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,568 Reviews

1,568 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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February 15, 2023

Brice was my service tech, had an oil leak related to the oil cooler, as well as some electrical issues with my 2018 Jeep Wrangler JL. I've taken this vehicle in for service more than I would have liked, so More

by andydala
Recommend Dealer
Yes
Employees Worked With
Brice in service
Feb 15, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

In order to deliver the best experience possible, we try to set high expectations for ourselves here at Frisco Chrysler Dodge Jeep Ram. We're so glad to receive your positive review. Our Service Department is available should you require any extra help in the future.

February 12, 2023

Michael Shkolnikov Was excellent in taking care of me in the entire process from start to finish More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Shkolnikov
Feb 13, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Ronnie, it sounds like you had a great five-star visit at Frisco Chrysler Dodge Jeep Ram from start to finish, which makes us very happy. Thank you for your business and we look forward to taking care of your auto needs in the future.

February 08, 2023

I was very impressed with how quick the service department got me in and addressed all of my needs. Brice was very responsive as well as knowledgeable. Definite FIVE stars for Brice and the service More

by Dgreen8487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice in Service
Feb 09, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your time giving us this positive rating and review. Please let us know if our Service Team can be of further assistance - we’re always here for you at Frisco Chrysler Dodge Jeep Ram.

February 08, 2023

Finally some good service for my 2016 Jeep Renegade! After multiple bad experiences elsewhere, I called Frisco Jeep when my Service Engine light came on after the freeze last week. Michael in the Serv More

by PMarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Black
Feb 08, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we truly appreciate your positive review and great feedback for us here at Frisco Chrysler Dodge Jeep Ram. We are glad to learn that your experience with our Service Team was courteous and professional, and do not hesitate to reach out to us directly for any further needs you may have in the future.

January 27, 2023

Love Hunter in service! He always goes above and beyond to make visits easy and painless. I dropped my car off once and forgot to leave the keys. I had Uber’d somewhere c More

by Jennicwid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter in service
Jan 28, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We are proud to see that our Service Team went above and beyond to provide you with excellent service during your vehicle's maintenance. Thank you for taking the time to write this great 5-star review and let us know. We hope you continue to choose Frisco Chrysler Dodge Jeep Ram for all your automotive needs.

January 26, 2023

Thank you for the fast service. I had a problem with stop and start battery which you then changed. Now it’s ok but the stop and start system doesn’t work because it’s not charged e More

by aguffi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Couch
Jan 27, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your review with us at Frisco Chrysler Dodge Jeep Ram. We are glad we could provide prompt service for you. If you have any further needs or questions, please reach out to me directly. Best regards, Brad Heitz Parts & Service Director bradheitz@friscocdjr.com

January 24, 2023

Michael was amazing, cordial and very informative. He made me feel at home and was very attentive. More

by inmag2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Skolnik
Jan 24, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you so much for that outstanding 5-star review! We understand the significance of providing a superior experience when taking care of your vehicle. Thank you for selecting Frisco Chrysler Dodge Jeep Ram for your needs. Your high rating is deeply appreciated. Let us know if we can help with anything else. Have a wonderful day.

January 05, 2023

Always great service, my jeeps favorite place. Staff is very friendly and makes me feel like a VIP. More

by matthew.schrock77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis in service
Jan 06, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you, Matthew, for the beaming review! It is so amazing to learn about your positive experience here at Frisco Chrysler Dodge Jeep Ram, and let us know if we can be of any further assistance.

December 09, 2022

Hunter was amazing and was very professional and informative. My 15k mile service was completed in just a little over an hour. Everyone and everything exceeds my expectations at this dealership. Tha More

by Erin England
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter
Dec 11, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Erin, thank you so much for taking the time to write about your excellent experience with our Service Department here at Frisco Chrysler Dodge Jeep Ram. If you ever need help with your vehicle in the future, you know we'll be here for you.

November 30, 2022

Brice made everything so easy and explained so I could understand. Definitely recommend this dealership service. More

by Debrak2251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson
Nov 30, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, thank you for taking the time to leave a wonderful review for us here at Frisco Chrysler Dodge Jeep Ram. We thank you for your recommendation, and hope you have a great day.

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