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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,796 Reviews
Call Service Center (855) 768-9103

1,796 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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December 30, 2023

I was in the service department 9 times within an 8 week period. Nobody could figure out what was wrong with my Jeep and kept throwing parts at the problem. The service department used up almost 2,000 miles More

by kimberly.welsch
Recommend Dealer
No
Employees Worked With
Jamie Bohn - service department
Report | Print
December 29, 2023

Ryan Salinas and team were quick, responsive and very easy to deal with. Got me in/out same day! More

by Jerry B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Salinas in service
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Dec 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the great feedback! It's also good to hear that Ryan Salinas and team were able to assist effectively. Hope your experience with Frisco Chrysler Dodge Jeep Ram continues this way.

December 18, 2023

Was welcomed with open arms. Very polite dealers and took care of me very well. More

by adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Turner
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Dec 19, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We greatly value your supportive review. It's uplifting to know our team at Frisco Chrysler Dodge Jeep Ram treated you well. Your support means a lot, appreciate it!

December 18, 2023

It was easy to schedule the service online. The service center was polite. Nice coffee More

by lancecg
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabias Jackson, Charles Bradley
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Dec 18, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the positive feedback about our online service scheduler and polite service center. We hope you enjoyed your coffee during your visit to Frisco Chrysler Dodge Jeep Ram.

December 16, 2023

You can’t put a price on Brice! I won’t deal with anyone but him EVER!!! More

by jasonr3234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
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Dec 16, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate positive feedback and it's clear Brice has made a strong impression. We look forward to assisting in your auto needs at Frisco Chrysler Dodge Jeep Ram.

December 15, 2023

Dealership has done an exceptional job meeting my expectations for vehicle services. My service advisor has been spot on More

by rhcandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Hutchinson, Charles Bradley
Report | Print
Dec 16, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your recognition. It's reassuring to know that Frisco Chrysler Dodge Jeep Ram and our service advisor met your vehicle services expectations. Thank you for sharing your 5-star review.

December 13, 2023

Jake, my service advisor, was awesome! His communication and responsiveness was great to see. He is someone who truly values the customer. Thanks and keep up the great work! More

by pfriv71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Dec 13, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about Frisco Chrysler Dodge Jeep Ram's customer service and commend Jake for a job well done. His dedication lines up with our high standards of communication at the location. Thank you for your 5-star review.

December 13, 2023

I drive to the Stonebriar location even with another dealer closer to me just because the service there is awesome. More

by v_limon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Davis Pham
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Dec 13, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your dedication to our Frisco Chrysler Dodge Jeep Ram Stonebriar location. Thank you very much for your positive feedback and high rating. Safe travels!

December 11, 2023

It was the night before Thanksgiving and everyone had gone home except for the one worker who stayed to help me. I can’t remember his name, it may have started with a J, but he was exceptional and demons More

by jim@jimfranco.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The employee I worked with is not listed nor do I remember his name but if my memory serves me it started with a J and he deserves recognition.
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Dec 11, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

It's heartwarming to hear about your positive encounter at Frisco Chrysler Dodge Jeep Ram. Implementing wonderful service is what we strive for and we're grateful you noticed on a busy holiday evening. Your words will certainly resonate with our team here.

December 11, 2023

Arrived at the dealership early and my vehicle was done by 2pm and ready to go! More

by janetdlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Bond
Report | Print
Dec 11, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your high rating, it's good to know the vehicle was ready early for you at Frisco Chrysler Dodge Jeep Ram. Best wishes.

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