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Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,607 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,607 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
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October 10, 2023
Great experience with service advisor Hunter. He kept me updated with the progress and timely communication. Nice shuttle service to home and back to the dealership. Great drivers and very person He kept me updated with the progress and timely communication. Nice shuttle service to home and back to the dealership. Great drivers and very personal. They went above and beyond. Keep up guys ! More
by Ramesh
Employees Worked With
Hunter Srvice Rep
October 10, 2023
From the time we arrived until we departed around an hour later, we were treated like royalty by our service advisor, Mr. Lester Jenkins, Jr. A true professional and a very caring person, Lester told us exa later, we were treated like royalty by our service advisor, Mr. Lester Jenkins, Jr. A true professional and a very caring person, Lester told us exactly what to expect, including how long our two Jeep recalls would take to complete. I have to say that I did not think things would go as smoothly as Lester’s description, but the truth is that it went better than anyone could have expected. Our thanks go out to Lester and to the entire team that made this happen. May God richly bless you and your loved ones, Lester, and all of the people you work with. Thank you one and all!!! More
by B Sigs
Employees Worked With
Lester Jenkins, Jr.
Verified CustomerOctober 08, 2023
Well, when I left I felt ripped off. The service guy who served me even made a conscious effort to obscure the actual cost from me. A wheel rotation, oil change, fuel filter and cabin fi The service guy who served me even made a conscious effort to obscure the actual cost from me. A wheel rotation, oil change, fuel filter and cabin filter for $689? What an absolute joke. My vehicle/s will never come near your service center ever again. In fact I’m officially put off Rams permanently thanks to your gouging service centers More
by manisiaosi
Employees Worked With
I don’t recall his name
October 07, 2023
It's always slow for someone to come out and help you when you get there and pick up. I'm not sure why their manager allows customers to stand there and wait. Mechanic's don't take their time and do good when you get there and pick up. I'm not sure why their manager allows customers to stand there and wait. Mechanic's don't take their time and do good fast work! Work and time getting it done is always good. More
by dannybr30
Employees Worked With
Unknown
October 05, 2023
Davis lack of communication is not good. Lacks customer service skills. When approached day one he showed no interest. I decided to just have him do what needed to do to prevent something Lacks customer service skills. When approached day one he showed no interest. I decided to just have him do what needed to do to prevent something else happen to my car. I have responded back to text message regarding how car is doing and let him know that I am concerned that it’s burning oil quickly and it’s pulling back no response. If he is going to send out a message respond back. I drive 500 miles a week to work and yes I know my car better than him. I was giving him the benefit of the doubt but can see he genuinely does not care about his customers!! More
by ejimenez031674
Employees Worked With
Service
