Frisco Chrysler Dodge Jeep Ram - Service Center

Very knowledgeable and fixed the problem immediately. Fast service and great customer service. Fixed the problem immediately and was very transparent with the whole process. Fast service and great customer service. Fixed the problem immediately and was very transparent with the whole process. More

Quick turn for service. Premises in state of disarray due to renovation. Team did a good job working around the issues. Premises in state of disarray due to renovation. Team did a good job working around the issues. More

2 hour oil change wait. Oil change that was promised in 2 hours No thanks Oil change that was promised in 2 hours No thanks More

Cullen as well as Steve were both professional friendly and knowledgeable. The wrangler was delivered in perfect condition. and knowledgeable. The wrangler was delivered in perfect condition. More

Not very friendly. Overpriced products. I would not recommend coming back to this dealership again. Overpriced products. I would not recommend coming back to this dealership again. More

No one is keeping me in the loop of anything, no progress on steps moving forward nothing. Worst experience I have ever had on steps moving forward nothing. Worst experience I have ever had More

I have reached out to him about my car many times but the reply was always very vague and never clear and i don't believe the car is repaired right now and he said he will send the paperwork later but he nev reply was always very vague and never clear and i don't believe the car is repaired right now and he said he will send the paperwork later but he never did its been more than a week . More

Great communication, follow up and delivery experience Ryan seemed really interested and willing to help. He introduced me to the mechanic that was working on my car and a mechanic showed me what the situ Ryan seemed really interested and willing to help. He introduced me to the mechanic that was working on my car and a mechanic showed me what the situation was with it that needed to be fixed More

They understand the need to use the vehicle and minimize time they need to troubleshoot as much as possible. time they need to troubleshoot as much as possible. More

Disappointed in my experience with this dealership. Falsified my contract, cancelled my warranty,wit out my acknowledgment. Poor customer service at the auto repair shop. Jeep still has recalls n check Falsified my contract, cancelled my warranty,wit out my acknowledgment. Poor customer service at the auto repair shop. Jeep still has recalls n check engine light still on after repairs. More