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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,543 Reviews
Call Service Center (855) 768-9103

1,543 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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September 28, 2023

communication needs to improve to keep customers informed all the way, having said that the advisors and service mgrs are very nice and always willing to help More

by julian.martinezgarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas and Jake Kelly
Report | Print
Sep 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Julian. We always welcome customer feedback as it helps us to improve the customer experience. Thank you for sharing this review of the five-star experience you had with the Frisco Chrysler Dodge Jeep Ram Service Department and for highlighting how nice and helpful our team is here. We greatly appreciate your business and hope you choose us again for any future service needs.

September 28, 2023

Davis is always great to work with. Takes great care of my vehicle and I’m timely fashion More

by gdgarza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Report | Print
Sep 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review of Frisco Chrysler Dodge Jeep Ram! We are happy to learn that you continue to have efficient experiences with our Service Team and we hope you take care.

September 28, 2023

Dealership was very efficient and fast with service . Even had a complimentary car wash which a great surprise. More

by esthermayo43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Oropeza, Phillip Barr, William Martin, Stevan Garza, David Ogbe, Brinn Middlebrooks, Charles Bradley, Cullen Gilmore, Drew Lippincott, Vinny Attaguile
Report | Print
Sep 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the favorable review. We are pleased that you had a positive experience with our Service Team here at Frisco Chrysler Dodge Jeep Ram. We appreciate your noting the very efficient service and convenient car wash you received.

September 28, 2023

Steve and Sam were very helpful with respect to getting our vehicle in for recall service. More

by robertpsmiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Houston, Stephen Bruneau
Report | Print
September 28, 2023

Relatively quick service answered all my questions everything went well. customer service was good. 15. More

by dsp19042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Phillips and Jake Kelly, Michael Black, Stephen Bruneau, William Martin
Report | Print
Sep 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you so much for your five-star review. We are happy to learn that you received timely and communicative service from our Service Team at Frisco Chrysler Dodge Jeep Ram and we would be honored to assist you with anything else.

September 26, 2023

Davis is an outstanding service advisor, friendly, informative, knowledgeable..was in and out. Recommend this dealership. More

by rochellelucero79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis pham
Report | Print
Sep 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Rochelle, thank you for your amazing review and recommendation. We are so glad that you received outstanding, knowledgeable assistance from our Service Team at Frisco Chrysler Dodge Jeep Ram and we hope you take care.

September 25, 2023

Always a pleasure dealing with Chris and the service team. I worked with Hunter this past appointment and had a great experience. Great communication, efficient, and required service performed. More

by TJracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Hunter
Report | Print
September 19, 2023

Dodge always provides good service im proud to be a frisco dodge customer!!!! Have a blessed day! More

by Joel Morrison II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
Report | Print
Sep 23, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Joel. Our reputation is a top priority of Frisco Chrysler Dodge Jeep Ram. Positive reviews like yours are what we always strive for, thank you.

September 15, 2023

Came in for my new jeep maintenance and was treated great ! The young man explained all of my maintenance schedule to me, and answered all my questions. He did not treat me unkind, despite my lack of knowle More

by n2vetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Sep 16, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing this positive review of your experience with our Service Team here at Frisco Chrysler Dodge Jeep Ram. We enjoyed reading how the maintenance for your new Jeep went so well with our team. Thank you for noting how they explained your maintenance schedule and answered all of your questions. It brings us joy to know how well you were treated and of the kindness you experienced. Your feedback is greatly appreciated and we hope you choose us again for any future service needs.

September 11, 2023

WORST EXPERIENCE I HAVE EVER HAD AT A DEALERSHIP! You kept my Jeep for a week and no one would return my calls, no one would reach out to me. It was the most frustration i have ever dealt with!! It w More

by al2marshalAl
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
Report | Print
Sep 12, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know that we take your feedback seriously here at Frisco Chrysler Dodge Jeep Ram and when given the opportunity, I would like to speak with you about the level of communication you received from our Service Team when bringing your Jeep in for service. Will you please email me your preferred contact information so we can discuss this further? Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

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