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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,570 Reviews
Call Service Center (855) 768-9103

1,570 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 11, 2023

It is a fantastic dealership. Best customer service I have ever experienced. My advisor was awesome. More

by BRETTNELSONR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
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Oct 12, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing this positive review of your experience with our Service Team here at Frisco Chrysler Dodge Jeep Ram. We enjoyed reading how your time with us was the best customer service you've ever experienced. Your feedback is greatly appreciated.

October 11, 2023

Davis is a fantastic advisor and helped get the tires that best fit me. They got the job done as fast as they could too. Thanks everyone! More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
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Oct 12, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hi, Philip. We are glad that Frisco Chrysler Dodge Jeep Ram provided you with top-notch service. It's uplifting to see that our fantastic advisor helped you get the tires that best fit your vehicle. We appreciate the feedback and our Service Team would love to work with you again.

October 11, 2023

This dealership has a big variety of Jeeps and styles you can pick from, Brice the service dept guy is friendly and professional More

by randytorres29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Phillips
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Oct 12, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Randy, thanks for this amazing review! We are thrilled to know you enjoyed our wide variety of Jeeps here at Frisco Chrysler Dodge Jeep Ram. Friendly and professional assistance is deeply valued by our team. Come see us again for any of your future vehicle needs!

October 10, 2023

Great experience with service advisor Hunter. He kept me updated with the progress and timely communication. Nice shuttle service to home and back to the dealership. Great drivers and very person More

by Ramesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Srvice Rep
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Oct 11, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive 5-star review. We're glad to learn that you are consistently pleased with the high level of customer care from our Service Team at Frisco Chrysler Dodge Jeep Ram and were able to go above and beyond your expectations ensuring you had a great experience. It's important that we thoroughly communicate the necessary maintenance needs to our customers. We look forward to servicing your needs over the years to come!

October 10, 2023

From the time we arrived until we departed around an hour later, we were treated like royalty by our service advisor, Mr. Lester Jenkins, Jr. A true professional and a very caring person, Lester told us exa More

by B Sigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Jenkins, Jr.
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October 10, 2023

Excellent Experience. They have fixed issues we have been fighting for years with other dealerships. More

by doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam (Service)
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Oct 11, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Doyle. Each and every day, the Service Team of Frisco Chrysler Dodge Jeep Ram strives to be excellent. Perfect reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

October 08, 2023

Well, when I left I felt ripped off. The service guy who served me even made a conscious effort to obscure the actual cost from me. A wheel rotation, oil change, fuel filter and cabin fi More

by manisiaosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall his name
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Oct 09, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take your feedback seriously here at Frisco Chrysler Dodge Jeep Ram and I would appreciate the opportunity to speak with you about your experience with our Service Department regarding your subsequent charges for a tire rotaion, oil change, and fuel and cabin filter service. Please email me your preferred contact information so we can discuss this further. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

October 07, 2023

It's always slow for someone to come out and help you when you get there and pick up. I'm not sure why their manager allows customers to stand there and wait. Mechanic's don't take their time and do good More

by dannybr30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 08, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Danny, thank you for your business and feedback. We truly appreciate your patience and are glad that once you were helped our Service Team assisted you in a timely manner. Please let us know if there is anything else we can do for you at Frisco Chrysler Dodge Jeep Ram.

October 06, 2023

Fast and professional service. Great service provider. No issues with repairs and service. All good More

by crsjws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Kelley
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Oct 07, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive review. The Service Team here at Frisco Chrysler Dodge Jeep Ram always strives to provide excellent customer service. It brings us joy to know that you received a fast five-star service experience here with us. We appreciate your business and look forward to your next visit.

October 06, 2023

Davis Pham and the Entire Service Department Staff are The Greatest. I've been around so I write from experience More

by your.vncv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany , Tabias Jackson, Stephen Bruneau, Vinny Attaguile
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