Frisco Chrysler Dodge Jeep Ram - Service Center

It was good, both shuttle drivers were amazing. Tech did an amazing job fixing my car. Tech did an amazing job fixing my car. More

problem still exist. I have called and left messages. No return call Auto not fixed. Staff won't call me back. I have called and left messages. No return call Auto not fixed. Staff won't call me back. More

First time with Ryan was great second time leaving my car 2 days after picking it up I left my car with Curtis, I had to call multiple times and never got a call back my car sat there from Jan.4th until Janu 2 days after picking it up I left my car with Curtis, I had to call multiple times and never got a call back my car sat there from Jan.4th until January 16th where I reached out to Ryan. I didn't actually get my car back until the 23rd and y'all tried to charge me 800 for parts that cost less than 200. Ryan was amazing but the dealership sucks and I'll never recommend yall to anyone More

Turned my truck over to dodge on Dec. 21. Received my truck back incomplete at the beginning of January. . It was missing a part that was not there and they couldn't. Complete 1 of the 5 21. Received my truck back incomplete at the beginning of January. . It was missing a part that was not there and they couldn't. Complete 1 of the 5 recalls and received my truck back with a check engine light on. I called much in advance to book this appointment so there was no excuse for the recalls to all be complete at once. There was no follow up with us when the part came in. When we finally called and the part was in we went back. The two worst experiences I have had with auto services in my life are at Frisco Dodge. While I was waiting on my truck another employee Davis Taylor Pham spoke out loud in front of me, a customer, that customers just hurt themselves when giving bad reviews. There was a discussion taking place about the service department being downgraded. I thought that was absolutely absurd. More

Received excellent service, and would happily go to dealership again for any car needs Ryan was very attentive, friendly and helpful not to mention very knowledgeable about automobiles and Dodge vehicl dealership again for any car needs Ryan was very attentive, friendly and helpful not to mention very knowledgeable about automobiles and Dodge vehicles in general More

Always friendly, and considerate of my time I got nothing Friendly, considerate, timely, car given back clean Friendly, considerate, timely, car given back clean More

Good service. Set expectations well and communicated as appropriate No more needed No no no Set expectations well and communicated as appropriate No more needed No no no More

Despite the appointment they didn't even Even look at the car for two days. We called the dealership a dozen times and couldn't reach anyone in the service department. When they called to give us an estimate car for two days. We called the dealership a dozen times and couldn't reach anyone in the service department. When they called to give us an estimate they gave us a large number even though the items were covered by a lawsuit and an extended warranty More