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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,565 Reviews
Call Service Center (855) 768-9103

1,565 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 15, 2023

The communication is horrible and the time to repair takes too long. Brought my vehicle in on Monday and got it Friday. And the cost is ridiculous. More

by thb0767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ogbe
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Oct 16, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time out of your day to share this feedback. I would appreciate having the chance to speak with you regarding the communication our Service Team provided you, as well as the time it took for your vehicle's repairs to be completed. Could you please email me your contact information so that I can reach out to you? I look forward to connecting with you, Robert Stickles Service Manager robertstickles@greenwayauto.com

October 14, 2023

Fue un excelente servicio, me atendieron muy bien, luego lavaron mi camioneta y todo quedó excelente. Muy agradecida. More

by dian_acm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Barr, William Martin, Stevan Garza, David Ogbe, Brinn Middlebrooks, Morgan Townsend, Charles Bradley, Kyle Wilett, Cullen Gilmore, Drew Lippincott
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Oct 15, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we here at Frisco Chrysler Dodge Jeep Ram are thrilled to see that you enjoyed your experience and complimentary car wash! If there's anything you should ever need in the future our door is always open to you.

October 14, 2023

Workmanship Repair on the vehicle was excellent! The dealer’s phone lines to the service dept needs major improvements. More

by Jkalxdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brice Phillips
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Oct 15, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, and thank you for this positive five-star review of our Service Team here at Frisco Chrysler Dodge Jeep Ram! Your feedback is so important to us, and we truly appreciate you for taking the time to share.

October 14, 2023

Excellent service! Helped me find a tow service, quickly diagnosed my issue and had my truck back within a day! Great service advisor, great service, laughed at my dumb More

by shawnhardy36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name
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Oct 15, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the five-star review. We are happy our Service Department was able to diagnose and meet all your needs promptly. We hope you continue to choose Frisco Chrysler Dodge Jeep Ram for all your automotive needs.

October 14, 2023

Was the best dealer ship I have been to great customer service and the staff was amazing More

by ismaelrod23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Oropeza
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October 14, 2023

Terrible, awful, I regret purchasing my vehicle from here. I was asked to “do a favor” and remove my Google review…no. Beware they will purchase a vehicle from the auction and sell it directly to you, m More

by adams_donnamarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Oropeza, Vinny Attaguile
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Oct 15, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, I appreciate you taking the time out of your day to share this feedback and would like to speak with you regarding the vehicle you purchased with our Sales Team. Could you please reach out to me at a time that works best for you? Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

October 14, 2023

Everything went great smooth sailing. I even waited on it, and I got it done quickly. More

by rdo972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Phillips service department
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October 14, 2023

Easy to work with, Drew was a good communicator and made to sales easy to achieve. More

by robert@usminc.us
Recommend Dealer
Yes
Employees Worked With
Drew Lippincott
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Oct 15, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we're so glad to see that you felt the service here at Frisco Chrysler Dodge Jeep Ram was communicative and enjoyable! Our Sales Team takes pride in treating our guests with care, so thank you for taking the time to share.

October 13, 2023

Great dealership and professional service team. Especially Davis Pham he is always helpful and trustworthy. More

by v_limon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pham
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October 13, 2023

Just took my truck in for scheduled maintenance. I worked with Davis and he had my truck in and out with no issues. I appreciate the professional treatment and quick turnaround. More

by k dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham, Robert Stickles
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