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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,797 Reviews
Call Service Center (855) 768-9103

1,797 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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January 28, 2024

They were great. ... They were honest, they gave me a card so I was able to stay in touch, and finished in great timing. Great service More

by K. Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake kelly
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your 5-star review. Honesty and time efficiency are important to us at Frisco Chrysler Dodge Jeep Ram. We're glad our team could provide you with a positive service experience.

January 28, 2024

There was a lot of miscommunication and also lack there of. I took my car on for a recall and was offered quotes for a battery and hood latch that nothing was wrong with and now my radio is no longer worki More

by jbond2706
Recommend Dealer
No
Employees Worked With
Malakai and Neil
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We value your feedback here at Frisco Chrysler Dodge Jeep Ram. When given the opportunity, I would like to speak with you about the level of communication you received from our Service Team, as well as your concerns regarding your vehicle's radio. Would you mind emailing me your preferred contact information so we can discuss this further? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

January 28, 2024

Jake cares about his customer and their car. Thoughtful, responsive and ill continue to come back to work with Jake More

by toddiversen
Recommend Dealer
Yes
Employees Worked With
Jake in service
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your support for Frisco Chrysler Dodge Jeep Ram. Your kind words about our team's thoughtful and responsive service mean a lot. Thank you for choosing to come back to us.

January 28, 2024

It was the best experience I have ever had with a dealership . I will definitely go back ! And Parrish was the name of the service writer that helped me ! More

by Shoveljohn
Recommend Dealer
Yes
Employees Worked With
5 excellent Parrish
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are pleased to hear about your positive experience at Frisco Chrysler Dodge Jeep Ram. It's rewarding to know our team was able to effectively cater to your needs.

January 28, 2024

Great experience, the team was professional and had us in and out quickly Great experience, the team was professional and had us in and out quickly. Would recommend More

by frrdgz
Recommend Dealer
Yes
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words, and we're glad to learn you found the professionalism and efficiency of Frisco Chrysler Dodge Jeep Ram noteworthy. Thank you for recommending us.

January 28, 2024

It was good. Everything was taken care of. They were very communicative And got me in and out as quickly as they could. More

by erin_glass
Recommend Dealer
Yes
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January 28, 2024

I walked in for my battery and terminal issue. Jake is really friendly. He helped me out immediately. They fixed my car fast and the price is reasonable! Nice work! More

by shix04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Kelly
Report | Print
January 28, 2024

They wrecked my new jeep when I took it in for my 1st oil change, poor communication after, terrible customer service More

by ddonparker
Recommend Dealer
No
Employees Worked With
Service
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Feb 01, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take our customer feedback very seriously and would like to learn more about your recent service experience. Can you please contact me at your earliest convenience? Robert Stickles Service Manager robertstickles@greenwayauto.com

January 28, 2024

I had a bit of a tricky and inconvenient situation due to my warranty. But Jacob was super accommodating and worked with us to get it sorted. He was super easy to deal with, has a great attitude! More

by Ashleyyboudreau
Recommend Dealer
Yes
Employees Worked With
Jacob
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your praise towards our team at Frisco Chrysler Dodge Jeep Ram. We're glad that we could assist in resolving the warranty situation. Your positive feedback is deeply appreciated.

January 27, 2024

It was a great experience. I enjoyed the service and knowledge of the vehicles the mechanics possessed More

by Alexyoung2289
Recommend Dealer
Yes
Employees Worked With
Ryan
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