Frisco Chrysler Dodge Jeep Ram - Service Center

Repair an electrical issue I frequently work with Davis but he was with another client when I dropped in for an unscheduled repair. They took care of the issue and were in constant communication to let me but he was with another client when I dropped in for an unscheduled repair. They took care of the issue and were in constant communication to let me know how things were going More

The vehicle I bought was what I expected, no surprises. However, it was not fully serviced even though it could have been during the 21/2 hours I was at the dealership, but it just sat there. They are mail However, it was not fully serviced even though it could have been during the 21/2 hours I was at the dealership, but it just sat there. They are mailing me a cabin filter which was not available at the day of the sale More

Why should anyone schedule an appointment at 8am when a service person doesn't even approach my car until 8:20. Then it takes almost 3 hours to do an oil change that jiffy lube does in 30 minutes. The leve service person doesn't even approach my car until 8:20. Then it takes almost 3 hours to do an oil change that jiffy lube does in 30 minutes. The level of service I had should have been done quickly and efficiently if your dealership managed their calendar and honored appointments. More

Very disappointed. Will not be returning to this dealership The service at our last visit was atrocious. The manager just told us what we wanted to hear and never retur Will not be returning to this dealership The service at our last visit was atrocious. The manager just told us what we wanted to hear and never returned our calls. The service tech was a jerk to my wife and the issue was never solved after 4 times being brought in for the same issue that our insurance already payed for. More

It was my first time there and confusing. I had a 7 am appointment but there was no indication when they were open to check me in or who the right people to go to were and no signs to guide t I had a 7 am appointment but there was no indication when they were open to check me in or who the right people to go to were and no signs to guide to the temporary waiting area with the recently started construction More

Fantastic I had a great experience. The dealership could not have done a better job The dealership could not have done a better job More

I was no taken as a priority when my car was in the shop. They were giving me ridiculous time frames and outrages prices and customer service was terrible They were giving me ridiculous time frames and outrages prices and customer service was terrible More

All of the staff was friendly and helpful. My only complaint was that the key to the car wasn't working right when I got the car. It took two weeks to fix by replacing the key but that should' My only complaint was that the key to the car wasn't working right when I got the car. It took two weeks to fix by replacing the key but that should've been done before the car was sold More

Quick service. Explained the work my Jeep needed and guaranteed work on the same day. Great communication and customer service Explained the work my Jeep needed and guaranteed work on the same day. Great communication and customer service More