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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,594 Reviews

1,594 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 25, 2023

Good communication and prompt attention to the issues with my vehicle. Did not feel pressured. More

by Zach Cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malachi
Nov 25, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Appreciate your positive feedback on our communication and approach at Frisco Chrysler Dodge Jeep Ram. We're committed to creating a stress-free experience. Thank you.

November 25, 2023

I made an appointment online for an oil/lube job, arrived and was greeted by my service advisor. He checked me in, I went to the waiting area. During the etire time I waited, I was in communication with my More

by chrisfox0762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The ENTIRE TEAM
Nov 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and recommend us for the oil/lube service at Frisco Chrysler Dodge Jeep Ram. It's always our goal to keep you updated throughout, providing timely solutions. Your next scheduled maintenance will be just as smooth.

November 24, 2023

Davis was super attentive and a great advisor. All throughout my visit to the dealership he made sure everything was being taken care of More

by kohlbachk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
Nov 24, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

It's good to hear that our dealership and advisor met your needs. Thanks for taking the time to share this positive experience with us at Frisco Chrysler Dodge Jeep Ram.

November 23, 2023

Easy purchase not hassling to deal with. From placing my order to delivery was easy More

by ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabias Jackson, Stephen Bruneau, Vinny Attaguile
Nov 23, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that your experience with Frisco Chrysler Dodge Jeep Ram was straightforward and stress-free. Your support is appreciated, thank you.

November 23, 2023

Hunter Pearce is an awesome service advisor, always does a nice job of taken care of me while at Frisco Dodge. I have recommended him to all the guys I know with Ram trucks. More

by hughes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 23, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback about our service advisor at Frisco Chrysler Dodge Jeep Ram. We're glad to know you've been recommending us, thank you.

November 22, 2023

Tray Jones did a very nice job on our truck purchase. He was professional, knowledgeable, and pleasant to deal with. We look forward to continuing to work with Tray. More

by lkelton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tray Jones, Dylan Remington, Michael Black
Nov 22, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our staff at Frisco Chrysler Dodge Jeep Ram and their professionalism. We're glad you had a positive experience with your truck purchase and look forward to future interactions.

November 21, 2023

Excellent. Jake was very personable and trustworthy and clear and friendly! Made my experience excellent! More

by Brett Moody
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 21, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your five-star review, and we're glad to hear that Jake made your experience with us a positive one. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

November 21, 2023

I went to get my car fixed and paid 500 dollars and My car is still having the same problems even after I swaped my battery out and drove 30 + miles and still has a check engine light on and they did a Di More

by Tyshawnjohnson1800
Recommend Dealer
No
Nov 22, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to my attention. I appreciate your review and would like to further discuss your feedback regarding the repairs performed by our Service Team and a diagnosis of your vehicle. Can you please email me with your preferred contact information? Robert Stickles Service Manager robertstickles@greenwayauto.com

November 21, 2023

Very nice; easy to get into because you have your own right hand turn entrance which is also helpful in accessing other stores in the adjoining lots. Thanks! More

by lrmyrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept - Hunter was very nice, helpful and patient.
Nov 21, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad you appreciate our accessible entrance and its convenience for shopping nearby. Thank you for your 5-star rating, much appreciated!

November 19, 2023

I like that the dealership is doing some remodeling. I also liked that they moved some desks so the customer waiting area was still a large as before. Also Brice Phillips is a great asset for this deale More

by Beckywalkertx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Phillips, Service Consultant
Nov 19, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about our dealership's remodeling efforts and layout changes. Agree, Brice Phillips makes a positive difference here at Frisco Chrysler Dodge Jeep Ram. Thank you for recognizing that.

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