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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,404 Reviews

1,404 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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January 27, 2023

Love Hunter in service! He always goes above and beyond to make visits easy and painless. I dropped my car off once and forgot to leave the keys. I had Uber’d somewhere c More

by Jennicwid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter in service
Jan 28, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We are proud to see that our Service Team went above and beyond to provide you with excellent service during your vehicle's maintenance. Thank you for taking the time to write this great 5-star review and let us know. We hope you continue to choose Frisco Chrysler Dodge Jeep Ram for all your automotive needs.

January 26, 2023

Thank you for the fast service. I had a problem with stop and start battery which you then changed. Now it’s ok but the stop and start system doesn’t work because it’s not charged e More

by aguffi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Couch
Jan 27, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your review with us at Frisco Chrysler Dodge Jeep Ram. We are glad we could provide prompt service for you. If you have any further needs or questions, please reach out to me directly. Best regards, Brad Heitz Parts & Service Director bradheitz@friscocdjr.com

January 24, 2023

Michael was amazing, cordial and very informative. He made me feel at home and was very attentive. More

by inmag2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Skolnik
Jan 24, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you so much for that outstanding 5-star review! We understand the significance of providing a superior experience when taking care of your vehicle. Thank you for selecting Frisco Chrysler Dodge Jeep Ram for your needs. Your high rating is deeply appreciated. Let us know if we can help with anything else. Have a wonderful day.

January 05, 2023

Always great service, my jeeps favorite place. Staff is very friendly and makes me feel like a VIP. More

by matthew.schrock77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis in service
Jan 06, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you, Matthew, for the beaming review! It is so amazing to learn about your positive experience here at Frisco Chrysler Dodge Jeep Ram, and let us know if we can be of any further assistance.

December 09, 2022

Hunter was amazing and was very professional and informative. My 15k mile service was completed in just a little over an hour. Everyone and everything exceeds my expectations at this dealership. Tha More

by Erin England
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter
Dec 11, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Erin, thank you so much for taking the time to write about your excellent experience with our Service Department here at Frisco Chrysler Dodge Jeep Ram. If you ever need help with your vehicle in the future, you know we'll be here for you.

November 30, 2022

Brice made everything so easy and explained so I could understand. Definitely recommend this dealership service. More

by Debrak2251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson
Nov 30, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, thank you for taking the time to leave a wonderful review for us here at Frisco Chrysler Dodge Jeep Ram. We thank you for your recommendation, and hope you have a great day.

November 24, 2022

I had a great experience with the service department, Brice is my service advisor, he is definitely the best and highly recommended, he’s honest always on time and very respectful. There is nothing bette More

by ali.alrufaiee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice service department
Nov 26, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Ali, it brings us joy to know that our Service Team is always honest and respectful each time you come in for a visit at Frisco Chrysler Dodge Jeep Ram. Thank you for your recommendation it is greatly appreciated.

November 11, 2022

Brice was very helpful and attentive. He has always gone above and beyond for myself and wife. We ONLY take our Jeeps to Frisco. Outstanding client service! More

by Harber_jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Nov 12, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

We're happy to know that our staff has always gone above and beyond to provide you with outstanding service and support! Frisco Chrysler Dodge Jeep Ram appreciates your business and we look forward to your next visit!

November 11, 2022

Never do business with this dealership! Wow service department is the worse, rude, arrogant, and a waste of time. Tried servicing my Ram 2500 several times here, once they break your bank y More

by Ramhead83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Biden
Nov 12, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, I appreciate you bringing your service experience for your Ram 2500 to my attention. I welcome the opportunity to speak with you regarding your interactions with our Service Department and the kind of service you received. When you get a moment, could you email me your contact information so that we may have a dialogue? Kind regards, Brad Heitz Parts & Service Director bradheitz@friscocdjr.com

November 09, 2022

I can’t begin to say enough good things about this place and Mike especially. Had a lot of issues with places and had been bouncing back and forth to so many other places and mike saved me the headache More

by Angieseyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Nov 12, 2022 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Angie, thank you for taking the time to give us the awesome five-star review! Frisco Chrysler Dodge Jeep Ram is pleased to know that our Service Team's empathy and attentiveness were such a relief to you all the while providing a top-of-the-line customer experience. We strive to deliver exceptional results by understanding your needs and providing the best option for you. Please let us know if there is anything else we can assist you with!

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