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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,267 Reviews

1,267 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 21, 2024

Davis Pham was great to work with. He communicated clearly throughout the process of my repairs. More

by brent_amundson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the positive review. I'm pleased to hear about your experience with our team at Frisco Chrysler Dodge Jeep Ram.

November 20, 2024

The communication was very poor, after care not great either. I was owed a call that I still haven’t received, one week later. Individuals there did great like Pham but other than that would not recommen More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pham
November 20, 2024

The service Team was Fast, attentive and good communication. Worked to find issue and resolved More

by jwinburn2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
November 20, 2024

Ben was awesome and a great service advisor - would recommend him to anyone looking for easy assistance More

by acatalano24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for recommending our team at Frisco Chrysler Dodge Jeep Ram. We’re happy to hear you had easy assistance with our services. Take care and safe travels!

November 20, 2024

Great Customer service overall. Service Advisor Davis Pham is very knowledgeable and make sure the job is done right the first time. More

by Lorenzo Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback. We’re glad to know our team provided great customer service at Frisco Chrysler Dodge Jeep Ram. Wishing you well on your journeys ahead.

November 20, 2024

Brian was great in handling our car issues. Professional and courteous. Will definitely be my go to in the future. More

by yankees2949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're grateful for your kind words about our team at Frisco Chrysler Dodge Jeep Ram. Looking forward to continuing to assist you with your car needs.

November 20, 2024

Great service, quick checkin and great communication throughout the entire process. Definitely will be back. More

by timplackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're glad you had a positive experience at Frisco Chrysler Dodge Jeep Ram and we're here to ensure every visit runs smoothly.

November 20, 2024

Hunter helped me out a d did a great job at explaining what the techs did to fix my Cherokee. More

by BCF52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hunter and our team aim to ensure a clear understanding. Thank you for sharing your experience with us at Frisco Chrysler Dodge Jeep Ram, and enjoy driving your Cherokee.

November 19, 2024

Brought vehicle in for a Check Engine light. My advisor, Derrick Johnson, was friendly, and kept me informed throughout the process. More

by REE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
Nov 20, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

At Frisco Chrysler Dodge Jeep Ram, we're happy to hear our team took good care of you.

November 19, 2024

If there’s a better service manager than Davis, I haven’t met them. He’s responsive, pays attention to detail and takes care of his customers. The effort he makes in customer care is why I keep coming back. More

by akleinusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
Nov 20, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team at Frisco Chrysler Dodge Jeep Ram. We're pleased to know that their dedication contributes to your continued visits.

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