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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,543 Reviews

1,543 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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April 02, 2025

Friendly, professional and patient. Pleasure to work with! Resolved my issues. Will return to dealership for all my jeep needs. More

by pdvangorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Friendly, professional and patient. Pleasure to work with! Resolved my issues. Will return to dealership for all my jeep needs. More

by pdvangorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Great customer service. Mi service advisor understood my concerns. I was provided regular updates. Speedy service. More

by Mjhundt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We are pleased to hear about your experience with our team at Frisco Chrysler Dodge Jeep Ram.

April 01, 2025

Very professional and kept me informed of all work needed in a timely manner, and the work was completed in a very timely fashion More

by FLCN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the feedback. We're glad our team kept you informed and got everything done promptly at Frisco Chrysler Dodge Jeep Ram.

April 01, 2025

Excellent service. Fair price, faster and reliable. Thanks for be my favorite place to bring my cars and thanks to Derrick for be the best service advisor More

by Gary Albornoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're grateful for your kind review and we're glad you're happy with our team. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

April 01, 2025

Derrick is my go to service associate. I personally don’t want to work with anyone else. He is always so pleasant, clearly explains my services required and meets all of my requests. Even More

by robertscharnele91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear about your positive experience with our team. It's great that you have someone who truly meets your service needs at Frisco Chrysler Dodge Jeep Ram. Thank you for being a valued client; we look forward to continuing to assist you.

April 01, 2025

Excellent service team! Recently got an oil change at the dealership, and the experience was smooth and hassle-free. The staff was professional, efficient, and thorough. Hig More

by Hari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We're pleased to hear that our service team provided you with such a smooth oil change experience. Wishing you all the best from Frisco Chrysler Dodge Jeep Ram.

March 30, 2025

Hunter, my new service provider got my Jeep repaired in the same day! I was super excited that it didn’t take the 3-4 days as expected. I wasn’t able to get into 2 other local dealers and Frisco got me bac More

by Oneripcord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the fantastic feedback. We're glad our team could get your Jeep back on the road promptly. Take care and happy driving.

March 30, 2025

Davis Pham is always great to deal with. Timely and great communication. He always makes the warranty experience good. More

by Robcov
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear our team made your warranty experience a positive one. Thank you for sharing your feedback with Frisco Chrysler Dodge Jeep Ram.

March 30, 2025

The dealership took 2 weeks longer to fix our vehicle than they originally stated and didn’t communicate very well along the way. We have a 7 seater for our large family and weren’t offered an equal size More

by Seth Pascale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one was helpful
Mar 31, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Seth, Your feedback is important to us here. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Team regarding the subsequent wait time that you encountered for the repairs of your vehicle and the quality of communication for the status of any updates on your vehicle, as well as the level of customer care that you encountered. Please email me with your preferred contact information. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

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