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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,399 Reviews

1,399 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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January 22, 2025

Great service and actually charged less than the estimate.I would strongly recommend them to anyone. More

by Brett.cohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
January 21, 2025

I’ve purchased two vehicles from FCDJR and have taken them in for different services. Every encounter is top-notch, professional, and all of the staff are friendly and welcoming. They have exceptional co More

by Domino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Lindsey
Jan 21, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experiences with Frisco Chrysler Dodge Jeep Ram. We're pleased to hear about the exceptional service and communication you've received. Our team is grateful for your kind words, and we look forward to serving your needs in the future.

January 21, 2025

Thank you Derrick your customer service was outstanding! I will continue my service because of you More

by Dell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Jan 22, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear you had an outstanding experience with our team at Frisco Chrysler Dodge Jeep Ram. Looking forward to seeing you again.

January 21, 2025

Xavier Alvarez is a outstanding & knows what he’s doing he is professional and polite and will make your visit go smooth as possible and into a car fast & he knows how to talk to people and just always spo More

by Zreyna5405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Alvarez
Jan 22, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team member's professionalism at Frisco Chrysler Dodge Jeep Ram. We're glad to hear about your smooth experience with us.

January 21, 2025

Brian did a great job, was very pleasant and got my car in and out More

by lori079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
Jan 22, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a great experience with our team. Thank you for choosing Frisco Chrysler Dodge Jeep Ram!

January 21, 2025

Higher repair price and bad quality repair u steal money from customer don't Comback More

by FAUSTODELGADO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter
Jan 22, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know your feedback is very important to us. I would like to speak with you and learn more about your experience with our Service Team. Whenever you're able, please send me an email with your best method of contact so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

January 20, 2025

Lift kit and new tires was completed in time and the rides is incredible. Something that should have been addressed along with speed odometer adjustment was headlights height. These should be automati More

by srwatkins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyon Alizna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Batchelor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the insights on your new lift kit and tires. At Frisco Chrysler Dodge Jeep Ram, we take note of all suggestions to enhance our services further.

January 19, 2025

Not car washed even after confirming, second time , I observed they don’t invest time . More

by lsharma1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jan 20, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your recent experience with our Service Department regarding a car wash. Can you please email me with your preferred contact information? I appreciate your time! Robert Stickles Service Manager robertstickles@greenwayauto.com

January 19, 2025

I recently had a safety recall performed on my vehicle at Frisco RAM. I was very impressed with the entire experience. * Prompt and Efficient: The service was completed quickly and efficiently, taking less More

by Zeeshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 20, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us at Frisco Chrysler Dodge Jeep Ram. We're glad our team provided prompt service and a comfortable environment. Wishing you safe travels in your vehicle!

January 19, 2025

First time at this location. The process was great at first until I picked up my vehicle with a cracked windshield. Approached the representative (Derek) which was no help and ve More

by aborrego_09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek from Service
1
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