Friendship Ford
Bristol, TN
Filter Reviews by Keyword
By Type
Showing 111 reviews
Excellent We recently purchased a Ford Fusion at this location. We were very stressed as this was our first purchase as a married couple. From the moment we arr We recently purchased a Ford Fusion at this location. We were very stressed as this was our first purchase as a married couple. From the moment we arrived on the lot to the moment we left there was no pressure at all in the experience. We were treated fairly and courteously by that staff and particularly David and Gerald. I would recommend this business to anyone buying a car. More
Outstanding Experience Michael Chambers was outstanding, easy to deal with and extremely knowledgeable. Second purchase from Friendship Ford, as easy as the first. Would Michael Chambers was outstanding, easy to deal with and extremely knowledgeable. Second purchase from Friendship Ford, as easy as the first. Would do business here again. More
2012 Ford Escape The folks at Friendship Ford went beyond the call of duty waiting on us. My wife and I had been under the weather a couple of weeks. I arranged an app The folks at Friendship Ford went beyond the call of duty waiting on us. My wife and I had been under the weather a couple of weeks. I arranged an appointment to look at a vehicle Sat. Mar. 18th. Up in the day, the chilly wind got up and I called to cancel the appointment in fear that my wife and I would get a backset on our health. They offered to bring the vehicle in the bay area where it was warm , and we decided to keep the appointment. We got there, and it was toasty warm inside. Immediately we also felt the warmth of the people at Friendship. We looked at the vehicle and test drove it. Mike Chambers(Whitewater) was so patient and answered all our questions without hesitation. We hadn't planned on buying that evening, but the deal was so great, we couldn't pass it up. By 9:00 pm that night, we had purchased the vehicle. Craig was so kind in setting up the financing. Thru the process of buying the vehicle, we found out that they close at 7pm. We felt bad about keeping them over on a Saturday night, but they insisted that was no problem. We were going to come back Mon. and finish the deal, but they took part of their Sat night and saw us thru the purchase. I insisted that they wait until Mon to detail the vehicle and we would come by that evening and pick it up. They were going to do it late Sat., but they agreed to wait until Monday, upon our insistence. The employees at Friendship are very dedicated to their customers. They are like a family there, and now my wife and I feel a part of their family. Monday evening we went and picked up the vehicle. Gerald Jones did the finishing touches with the financing and when we went to get the vehicle, they had it looking like a shinny new penny inside and out. You could have eaten dinner from the engine compartment!!! The inside was like new. It smelled new. We'd also like to thank Katelyn, Kaylee, and Cassidy , who work with the Internet part of the business, for their part in this. Had it not been for them, We probably wouldn't have gone out there Sat, and would have missed out on a nice vehicle. By the way, I had been looking for 2 yrs. and nobody within a 100 mi. radius came even close to the deal I was offered on this vehicle Sat. evening. To the public, if you are in the market for a vehicle, at least stop by and try this dealership, and give them a chance to serve you with their fine hospitality. You have nothing to loose. Thanks again to the fine folks at Friendship Ford. May God Truly Bless You !!!!! MIKE & JEAN More
Thank You! Thank You to Jonathan and friendship ford..the ONLY velocity dealership in the friendship family:) Thank you all for helping me find the perfect car!! Thank You to Jonathan and friendship ford..the ONLY velocity dealership in the friendship family:) Thank you all for helping me find the perfect car!! More
My purchase of 2017 Ford Mustang GT Great people great prices and fast service, finance worked with me to get me the payment I desired, I feel comfortable recommending this dealership to Great people great prices and fast service, finance worked with me to get me the payment I desired, I feel comfortable recommending this dealership to all my friends and family More
NEW EXPLORER! GREAT ,LOCAL, DOWN TO EARTH DEALERSHIP. FRIENDLY STAFF! JOHNNY NECESSARY WENT BEYOND HIS JOB TO MAKE SURE WE UNDERSTOOD ALL ABOUT OUR NEW PLATIEUM EXP GREAT ,LOCAL, DOWN TO EARTH DEALERSHIP. FRIENDLY STAFF! JOHNNY NECESSARY WENT BEYOND HIS JOB TO MAKE SURE WE UNDERSTOOD ALL ABOUT OUR NEW PLATIEUM EXPLORER.THANKS JOHNNY, THANKS FRIENDSHIP FORD FOR SELLING ME MY DREAM VEHICLE! More
A great deal and love the Ford Escape I have rated it the 5 because we enjoyed the salesman Johnny . He was very nice and not a salesman who thought he had to sale vehicle .We just love o I have rated it the 5 because we enjoyed the salesman Johnny . He was very nice and not a salesman who thought he had to sale vehicle .We just love our salesman and our Ford Escape Thank u Friendship Ford at Bristol Joe & Oma Caudill More
Two purchases in two weeks. We recently purchased two vehicles within two weeks from Friendship Ford. That should attest to our being pleased enough with the first purchase to be We recently purchased two vehicles within two weeks from Friendship Ford. That should attest to our being pleased enough with the first purchase to become repeat customers. Salesman, Michael "Whitewater" Chambers & General Sales Manager, Brandon Caldwell were both courteous & helpful. The overall experience was a good one. Recommend. More
We got an awesome deal at Friendship Ford of Bristol! We received excellent customer service from the staff and we given the best of the best deals available for customers by Ford. We would recommend Frie We received excellent customer service from the staff and we given the best of the best deals available for customers by Ford. We would recommend Friendship Ford of Bristol to anyone. Go by and see them and ask for salesman,Robert Stewart if your out shopping for a vehicle. More
Great Experience The team at friendship were excellent. Made me feel welcome. They weren't pushy. All round a great experience buying my first car. Cheers guys The team at friendship were excellent. Made me feel welcome. They weren't pushy. All round a great experience buying my first car. Cheers guys More