Friendship Ford

Bait and Switch A classic bait and switch organization. I contacted them about a truck they had listed online. However it was a "listing malfunction" but they were A classic bait and switch organization. I contacted them about a truck they had listed online. However it was a "listing malfunction" but they were more than willing to sell me a truck at a price 36% higher. I would be very leery of a company that displays this type of ethics. At the time of this review the "listing malfunction" is still posted on the website. More

Good work on repairs Good work on the recall that were done but I found two tires low in pressure after they checked the tread and told me I needed need ones in the summe Good work on the recall that were done but I found two tires low in pressure after they checked the tread and told me I needed need ones in the summer other than that good job More

Complimentary 1st Oil Change at 5000 miles Jenni was very friendly and professional. Service on my Ford Explorer in Bristol did not take long at all. Thank you very much for the free oil chan Jenni was very friendly and professional. Service on my Ford Explorer in Bristol did not take long at all. Thank you very much for the free oil change. More

Worst service experience ever. Carmax took our car to Ford, told them what was wrong, it took them two weeks to fix it and when they did, they didn't even fix everything thr Crarmax Carmax took our car to Ford, told them what was wrong, it took them two weeks to fix it and when they did, they didn't even fix everything thr Crarmax tech told them was wrong, so when they went to bring the car back, WOW....they noticed the other thing the tech told them was ACTUALLY broken, so we had to wait AGAIN, on parts and service. Would never use them again. Ever. More

IT WAS GOOD. IF YOU WANT A VEHICLE THEY HAVE WHAT YOU NEED. VERY NICE PEOPLE. I WOULD RECOMMEND FRIENDSHIP FORD IF YOU WANT A VEHICLE. MERRY CHRISTMAS!!! IF YOU WANT A VEHICLE THEY HAVE WHAT YOU NEED. VERY NICE PEOPLE. I WOULD RECOMMEND FRIENDSHIP FORD IF YOU WANT A VEHICLE. MERRY CHRISTMAS!!! More

"Excellent Service" - My wife and I had the pleasure of working with David Minor and Friendship Ford. We previously visited Ford dealerships in Johnson City, TN and Ashevi My wife and I had the pleasure of working with David Minor and Friendship Ford. We previously visited Ford dealerships in Johnson City, TN and Asheville, NC. David was very professional, courteous, and went the extra mile to assist us in finding the best truck that fit our needs. He was totally knowledgeable of every truck we looked at both new and used. David's communication skills are worth noting, and he was available at any time whether at work or home to answer our questions and/or concerns. I'd also like to add a special note as to how courteous everyone working at the dealership was. Every time we would be entering or leaving the showroom the employees would open the door for us and acknowledge us. My wife and I would definitely recommend Friendship Ford to anyone looking to buying a vehicle. More

Anthony Campbell My wife wanted a Ford Escape, and we stopped by at Friendship. I talked to Anthony for a couple days and (unfortunately) we wound up going with a diff My wife wanted a Ford Escape, and we stopped by at Friendship. I talked to Anthony for a couple days and (unfortunately) we wound up going with a different brand vehicle at a different dealership. If Friendship has what you're looking for (and they have a wide selection) talk to Anthony. I dealt with a lot of sales people over a couple weeks and he was the best of them all. I don't like the pressure that most car salesmen try to place on buyers, and Anthony did not pressure us at all. I'm very appreciative of his demeanor and professionalism. I'm definitely looking him up for my next purchase. More

Southern Hospitality to the MAX! Traveled to Bristol for the NASCAR race- stopped in to the dealership to have a look-see. Mike stopped us to see if we had any questions or how he co Traveled to Bristol for the NASCAR race- stopped in to the dealership to have a look-see. Mike stopped us to see if we had any questions or how he could be of service to us- we have been looking for a new F350 truck and Mike (Whitewater) was great to deal with! NO SALES PRESSURE- Very helpful and accommodating! This dealership is nothing like we deal with back in the Finger Lakes area of NY. No haggling with the prices on both the new vehicle and our trade in. What a great experience with honest and down to earth employees! Thank you all again- we look forward to coming back to deal with you again on our next FORD purchase!-the Nicholsons More

Excellent customer service Gabreial was an exvellent guy, though i wasnt able to get the car i was looking at be came through with a brand new car. Gabreial was an exvellent guy, though i wasnt able to get the car i was looking at be came through with a brand new car. More

New Truck Michael was very nice to deal with.I told him what truck I wanted to buy and he done everything he could to find one like I was looking for.After I b Michael was very nice to deal with.I told him what truck I wanted to buy and he done everything he could to find one like I was looking for.After I bought my truck he has been very helpful with the few things I needed.Thanks Michael it has been a great experience dealing with you. More