Friendship Ford
Bristol, TN
Filter Reviews by Keyword
By Type
Showing 112 reviews
DO NOT PURCHASE FROM FRIENDSHIP WHOLESALE CENTER This is for Friendship Wholesale in Bristol, where Friendship Ford dumps their trade-ins. If there was a way to have no stars and still be able to pos This is for Friendship Wholesale in Bristol, where Friendship Ford dumps their trade-ins. If there was a way to have no stars and still be able to post a review I would be doing that!!! I bought a car from their wholesale center May 31. During the test drive I noticed it was making a sound in the front when I turned left and I mentioned it to the salesman...and he played dumb like he didn't notice it when he was driving the car (of course). However he did say he'd run it down to their mechanic and have them look at it. He came back and told me it was either the alignment or a CV joint but it would be an easy fix and they would allow $300 for it. Being the trusting soul that I am I believed him and paid cash for the car and brought it home. I only drove it two days before the noise got worse, and it with has been with my mechanic the rest of the time! I'm getting ready to have to do a major repair in it after driving it only two days!!! How this car ever passed their pre-sale inspection is beyond my comprehension. On top of it all, the differential fluid in it is full and new so somewhere along the way someone knew there were issues and they topped it off so it could sell. I am so angry and upset, and emptied my savings to buy this car so I cannot even afford to fix it without using a credit card. It was not a cheap piece of crap it was almost $7000! I guess that makes it a expensive piece of crap...?? I'm disappointed and disgusted that I was taking advantage of. A call to the manager of the dealership only resulted in an "I'm sorry" and "we would have never topped the fluid off and put it on the lot". Right. I wasn't born yesterday. Run don't walk as far AWAY from any of these dealerships!! I don't care what they tell you or anyone else tells you, the bottom line is they want to sell somebody something and they will tell you whatever you want to hear so that you will buy a car. Tomorrow I will be paying for my local Subaru dealership to put new AWD clutches in my center differential to the tune of $1100, on a car I JUST BOUGHT. The service employee doing the work stated that there was NO WAY that the Friendship Wholesale didn't know about this. I am so disappointed. More
Amazing customer service We are from Arizona and Service squeezed us in the same day. Called in at 10 and had a 3pm appointment.We were back on the road in 2 hrs. Treated very We are from Arizona and Service squeezed us in the same day. Called in at 10 and had a 3pm appointment.We were back on the road in 2 hrs. Treated very well More
Great! Jay Gaylor was very helpful and patient with us! He showed us all the features on the Ford Escape. I would definitely recommend Friendship Ford, they Jay Gaylor was very helpful and patient with us! He showed us all the features on the Ford Escape. I would definitely recommend Friendship Ford, they were easy to work with. More
Fast friendly service! Love my new Ford Escape, Gabe was very helpful in explaining all my features and setting up my Ford Pass! Have and will continue to reccomend this dea Love my new Ford Escape, Gabe was very helpful in explaining all my features and setting up my Ford Pass! Have and will continue to reccomend this dealership thank you Friendship Ford of Bristol, More
Friendship Ford I would highly recommend shopping at Friendship Ford. Great facility and friendly people. The new building is very nice and modern. I will definitely I would highly recommend shopping at Friendship Ford. Great facility and friendly people. The new building is very nice and modern. I will definitely do business with Friendship Ford in the future. More
60 000 mile service. Very honest and friendly people to work with. Always come here for service. I will come here to buy my next Truck. I would consider David Minor a Frie Very honest and friendly people to work with. Always come here for service. I will come here to buy my next Truck. I would consider David Minor a Friend not just a salesman, I have purchased three f150 trucks from him and I will purchase my fourth one from him. More
Excellent customer service I would recommend Jenni for any service need, she was very helpful and made sure all my concerns were taken care of. Also the gentleman who filled in I would recommend Jenni for any service need, she was very helpful and made sure all my concerns were taken care of. Also the gentleman who filled in for Jenni while she was away. Sorry can't remember his name. Both were excellent More
Excellent staff, excellent service! Gabe was my go to man and he worked hard to keep me within my alotted budget. His honesty and willingness to answer all my questions without side step Gabe was my go to man and he worked hard to keep me within my alotted budget. His honesty and willingness to answer all my questions without side stepping or coming up with lame answers helped to sell me on buying a Fiesta from them. Anyone who’d stick his neck out to assure you that you mattered more than the actual sale is Five Star in my book. More
Wonderful experience Matthew M at friendship was wonderful to work with! He was honest and patient and really took time to help us. He was not the least bit pushy which I Matthew M at friendship was wonderful to work with! He was honest and patient and really took time to help us. He was not the least bit pushy which I greatly appreciated. He even stayed past closing to help us. The finance manager was also wonderful to work with. They both had a great personality and made us laugh. I would definitely recommend Friendship to anyone who is looking to purchase a vehicle. Thank you Matthew M for doing such a wonderful job and for being so patient and kind to us! More
Easy to Deal With When looking for a new vehicle to purchase I was put in contact with Anthony and he was able to show me the vehicles they had in stock that I was inte When looking for a new vehicle to purchase I was put in contact with Anthony and he was able to show me the vehicles they had in stock that I was interested in. When I chose the one I liked the best going through the paperwork was easy and everything was explained clearly. Working with Anthony was wonderful and I will be back when it is time to get my wife a new vehicle. More