Friendship Chrysler Jeep Dodge
Bristol, TN
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Great recall service experience Very professional Service Advisor, recall work was performed quickly without an appointment. My only recommendation is to change their inspection for Very professional Service Advisor, recall work was performed quickly without an appointment. My only recommendation is to change their inspection form to account for trucks with dual rear wheels. More
Great experience Staff was amazing and helpful. Zach, Brittinee, Micheal all went above and beyond to get me in my new vehicle. They were not pushy like normal sales p Staff was amazing and helpful. Zach, Brittinee, Micheal all went above and beyond to get me in my new vehicle. They were not pushy like normal sales people and really had my best interest in mind and I really liked that. Zach is top notch. He is funny, helpful and genuine. Would definitely work with him in the future. More
Best Experience Car Shopping This is the first time I didn't leave a car dealership with a migraine! Between Richard's humor and patience to help me find a vehicle I wanted. And A This is the first time I didn't leave a car dealership with a migraine! Between Richard's humor and patience to help me find a vehicle I wanted. And Al Kingbury's professionalism to get it to the price I was comfortable with. It was definitely an experience I would recommend to anyone. They weren't pushy and really cared about what I wanted. They didn't try to make me settle. I want to thank them so much for my new Renegade!! More
They Pulled A Bait & Switch On Me I got interested in a white 2011 Toyota Prius they now have. I wanted to swap my 2014 Elantra for it (so I'd get better gas mileage and get $$$ back). I got interested in a white 2011 Toyota Prius they now have. I wanted to swap my 2014 Elantra for it (so I'd get better gas mileage and get $$$ back). Someone named Ashley Stone told me via email that "I could probably swap them and get a positive amount back for the Prius", meaning that I'd probably get cash back on the swap. I told them I'd be up the next day to drive the car. I drove the car with Jessica Bellamy with me (their sales lady). They drove my very nice car and gave me an offer of $5850 + my car for the 2011 Prius, after she told me via email that I'd "probably get cash back". I was shocked and a little angry. Then he said $5150 + my car. Needless to say. I refused and drove back to Johnson City. So I wasted 70 minutes to drive there, plus the time wasted driving the car and talking to their sales people. I'd never deal with these clowns again. Beware, they can't be trusted for anything they say. They will turn around and stiff you no matter how far you drove to get there. More
OIL CHANGES NIGHTMARE I've had my vehicles scratched on the drivers door during oil changes over and over again. They just did it too me again last weekend. I hope they e I've had my vehicles scratched on the drivers door during oil changes over and over again. They just did it too me again last weekend. I hope they enjoyed doing this too me again.....it is the last time they will have the chance too ruin my door with careless mechanics. If you buy here don't let them service your vehicle. More
great to deal with Dale Morrell was great! answered all my questions and really went the extra mile. have been a customer for years and came away satisfied once again! Dale Morrell was great! answered all my questions and really went the extra mile. have been a customer for years and came away satisfied once again! thanks Friendship and thank you Dale! More
Employee of the YEAR!!!!!!! Marcus Haynes was wonderful, helpful, knowledgeable, and patient. I absolutely love my 2017 Sahara and I would definitely recommend Marcus Haynes Marcus Haynes was wonderful, helpful, knowledgeable, and patient. I absolutely love my 2017 Sahara and I would definitely recommend Marcus Haynes and Friendship to anyone!!! More
Best Experience Trading We traded for a 2014 Toyota Rav4 this week. The overall experience was one of the best we have ever had. The whole staff went over and above to meet We traded for a 2014 Toyota Rav4 this week. The overall experience was one of the best we have ever had. The whole staff went over and above to meet our needs. The next time we need to trade, we know where we will be going!! More
Mr. Chambers and Mr McGovern were awesome Everyone there was helpful and nice, the process was quick and easy. And I love the car, reasonable prices and great customer service is the way to go Everyone there was helpful and nice, the process was quick and easy. And I love the car, reasonable prices and great customer service is the way to go. Friendship is a very nice dealership. I would recommend them to anyone else who is looking for a car. Was a pleasure to work with them More
Purchase Spending time with Marcus Haynes and purchasing our 2015 jeep renegade trailhawk This is the second purchase from Marcus but the 4th purchase from Fr Spending time with Marcus Haynes and purchasing our 2015 jeep renegade trailhawk This is the second purchase from Marcus but the 4th purchase from Friendship Chrysler jeep dodge . 5 star rating across the board . We just wish Tom Hall was still there , it is not the same without him . More