Friendly Ford of Crosby

Awesome Great customer service with no troubles getting my family into a new vehicle. They had plenty to choose from with no salesmen pushing. Will be going b Great customer service with no troubles getting my family into a new vehicle. They had plenty to choose from with no salesmen pushing. Will be going back for the next one More

Bad service had a Terrible experience at this dealership, i bought a f250 used about 3 weeks ago and the next day i realized it was full of ants, i called the sa had a Terrible experience at this dealership, i bought a f250 used about 3 weeks ago and the next day i realized it was full of ants, i called the salesman (José jasso) and the manager told me it was because "the season" i went twice because the first extermination didnt work, i missed a day of work, next time they told me they will do a full extermination which they did but i missed 7 days of work. I tried to return the truck but sales mánager told me that was the only way that they could help me. Its been stressful because ive had Nothing but problems with this truck. After that i went to the service 2 weeks later cause the truck was shaking and it had weird noises on the chasis,i picked Up my truck sales man told me that was normal in those kinds of trucks, thats not true, everyone knows that. Ive had almost a month with the truck. i went to ntb to get my truck suspensión checked and they told me the stabilizer bar was damaged. Friendly ford didnt want to fix my truck cause i got the insurance and it was cover they said everything was ok. And till today i have the same problem with the ants. I regret buying this truck from this dealership and i do not want anyone to have these kinds of problems. Last thing, the same day i bought this truck, he tried to put a good coment on him self and the dealership with my own cell phone. The whole situation is unfair. More

My experience with Friendly Ford. I have purchased 3 vehicles from Friendly Ford. Colby Mitchell has been my salesman all 3 times. He is very knowledgeable. He is the best. I have purchased 3 vehicles from Friendly Ford. Colby Mitchell has been my salesman all 3 times. He is very knowledgeable. He is the best. More

Great experience! The sales associated Ricardo Valle was very friendly and helpful. Explained everything well and stayed with us until the end. The Finance Manager Samm The sales associated Ricardo Valle was very friendly and helpful. Explained everything well and stayed with us until the end. The Finance Manager Sammy Daniels was very helpful and very satisfied with how everything was handled, that's why we went back to Friendly Ford. Will definitely come back in the future! Thanks for everything. More

Worth the drive from Pearland every time! This is my second F150 from Friendly in two years, Danny Nathan is simply a pro at taking care of costumers the right way! Friendly Ford makes it easy This is my second F150 from Friendly in two years, Danny Nathan is simply a pro at taking care of costumers the right way! Friendly Ford makes it easy to trade and drive away with a great truck at a great deal. I have not found anyone that gives me more for my trade and a better discount on new trucks. I'll see you guys in a few years!! Thanks Danny for a job well done. More

Recall notice Call the dealer Monday, Feb. 11, 2019 to inquire about a recall on my car. Gave the person who answered the phone the recall number and asked if the Call the dealer Monday, Feb. 11, 2019 to inquire about a recall on my car. Gave the person who answered the phone the recall number and asked if they had the parts necessary to do the job. She checked and said "yes" they had the parts in stock. I asked how long it would take and she said 2-3 hours. I told her I also needed a oil change and tire rotation, she said they could take care of it all. I asked if it could be done today (2-11-19) and she said they were backed-up about 2 hours, but if I could bring it in around 1:00 or 2:00 they should be able to take it in. I arrived at 1:30 pm and went to the front desk. I might add that the service desk folks are anything but "friendly". One man and one woman there and neither said as much has "hi". I gave the lady the recall notice and she checked and said they did not have the parts. They would have to be ordered, and when they got the parts in it would take 2 days to do the job. I told her to throw that in the trash and asked if they could do a oil change and tire rotation today. They only took 1 hour to do the oil change. Clyde Yandell More

Happy owner of new F250 Was a good buying experience work out deal quickly and kept everything moving forward to get me out the door so I could get started enjoying my new ve Was a good buying experience work out deal quickly and kept everything moving forward to get me out the door so I could get started enjoying my new vehicle. Salesman was knowledge about the vehicle. More

Great Experience Arrived to find the vehicle I wanted at the price I wanted without a great meal of negotiating. Informed salesperson what my budget was and he worked Arrived to find the vehicle I wanted at the price I wanted without a great meal of negotiating. Informed salesperson what my budget was and he worked a deal that allowed me to purchased the vehicle I wanted. Will certainly look to this dealer in the future if I need a new ford moving forward. More

Service Customer oriented. Service Techicans provided recommendations for my regular scheduled maintenance on my Ford Explorer. He also found and corrected is Customer oriented. Service Techicans provided recommendations for my regular scheduled maintenance on my Ford Explorer. He also found and corrected issue with the front window wipers. Thank you!!! More

Just as I expect! Friendly Ford has great customer service no matter who is working, as always, since coming here the first time in December of 2013. No need to go any Friendly Ford has great customer service no matter who is working, as always, since coming here the first time in December of 2013. No need to go anywhere else. Thanks again, Toni More