Friendly Ford

Service Jesus who checked me in was very polite and professional he answered all of my questions and checked computer for what I needed. My wait was exactly w Jesus who checked me in was very polite and professional he answered all of my questions and checked computer for what I needed. My wait was exactly what I was told More

Service at your Friendly Ford location has been the best! The service Advisor Jesus Orta, greeted me quickly and checked my SUV and shared information about my battery and the type of service I would receive The service Advisor Jesus Orta, greeted me quickly and checked my SUV and shared information about my battery and the type of service I would receive. The waiting area was clean and quite. I was notified by email and called up to payment desk when my documents of service was ready. It would be so much better if you provided some type of Military Discount was offered. I have been getting my SUV serviced with Friendly Ford since December of 2015. From February 2017 until July 2017 it was serviced by another dealer closer to my home and the service was not as good. So I took my business back to Friendly Ford. More

Outstanding Team I have already recommended the dealership to about 12 friends already. My salesperson Jake Linnell was so easy to deal with. Then from their into acco I have already recommended the dealership to about 12 friends already. My salesperson Jake Linnell was so easy to deal with. Then from their into accounting I'm not sure what the guys name was but he was so helpful. When we are ready for a new car in a few years your dealership will be our first stop for sure. More

Awesome customer service! They are Friendly! Jake was very helpful and pleasant to deal with no high pressure sales. The man in the finance department was also very helpful an They are Friendly! Jake was very helpful and pleasant to deal with no high pressure sales. The man in the finance department was also very helpful and pleasant. Just a great buying experience. If you want excellent new car buying experience Friendly Ford is the place. More

Fantastic experience No pressure salesman, he was extremely knowledgeable about each car. Financing options were offered and explained to me and the finance guy was fast. No pressure salesman, he was extremely knowledgeable about each car. Financing options were offered and explained to me and the finance guy was fast. Nice timely manner from start to finish. More

No Better Place to Buy a New Vehicle Best overall shopping and buying adventure that I've ever had. I have also had excellent experiences at other dealers, but this one is still the best Best overall shopping and buying adventure that I've ever had. I have also had excellent experiences at other dealers, but this one is still the best. Every level of the entire routine was superior from shopping, internet interactions, sales negotiations, trade-in processes, financing and final delivery. Plus, they seemed to have a sense of trust in me as a buyer that is rare in today's car buying market and it showed in how they handled my trade-in. I was an out-of-state buyer and they had no way of knowing what a good trade-in car they were getting and took a chance on me anyway. Raphael DeLeon, my sales person, and Tyler Wade, my internet liaison, were always helpful without being pushy and both were also outstanding at overcoming the types of obstacles that can occur for out-of-state purchases with a trade-in. Plus, the hardest part of the process to make painless, the financing, was truly a breath of fresh air. My Finance Manager, John Sergent, was fast, efficient and always looking out for the customer. He was able to beat my bank financing rate at better terms and was an expert in out-of-state purchases even in cases, like mine, where the customer takes direct responsibility for the resident state's tax, title and fee requirements. If there was a six star rating, this place would get it. Thank you all! More

Appropriate name for the Dealership! Wow! Was in town visiting for a couple of days (tourist!) and having just driven my brand new 2018 Escape across Route 66, I was wanting some "ser Wow! Was in town visiting for a couple of days (tourist!) and having just driven my brand new 2018 Escape across Route 66, I was wanting some "service" before I headed back East. I called and they said; "Sure! Bring him in!" The next morning I arrived bright and early, was given a coffee and my Escape was ready in no time at all! Mark Royer could not have represented that dealership in a better manner! Very professional and yet very personal! Again, the most appropriate name for this Dealership! Friendly Ford! More

Surprise service call with George Handal Buying my new car was as easy as getting an oil change.....in fact that is what happened. Looked at new cars with John Sudol, while I was waiting and Buying my new car was as easy as getting an oil change.....in fact that is what happened. Looked at new cars with John Sudol, while I was waiting and before I knew it I was driving home in my New EcoSport. It was fun! everyone was so helpful, knowledgeable and "Friendly". 5 STARS Guys and Gals !!!!!! More

Service at Friendly Ford I made an appointment for 10 am, and they had me in a loaner and out the door 15 minutes later! The experience was unexpectedly great despite having t I made an appointment for 10 am, and they had me in a loaner and out the door 15 minutes later! The experience was unexpectedly great despite having to deal with a check engine light coming on in my 5 month old new Focus. More

escape they did all service on my car and fixed things that were wrong. all of the people involved did a great job on there service they did all service on my car and fixed things that were wrong. all of the people involved did a great job on there service thank you More