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Friendly Ford

Las Vegas, NV

2.6
849 Reviews

660 N Decatur Blvd

Las Vegas, NV

89107

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Showing 849 reviews

February 21, 2019

Helpful and Friendly Al Cardenas gave 110% to make sure my car and I were given your very best service. Always nice to know I can count on Friendly Ford. More

by proud to be a Ford owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Cardenas, Tod Donner, Joseph Sparks
Feb 25, 2019 -

Friendly Ford responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you by Al during your recent visit. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

February 20, 2019

My experience with Friendly Ford..........It was great!!!! Shopping for a new car can be a nightmare! Roy Desarmier took the problem out of that. My wife and I went shopping for a car only because my 2006 More

by Rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod Donner...in service! I noticed a shimmie in the tires, everyone told at 500 miles I could get them balanced, Tod replaced my tires with only 300 miles on them. Great service person.
Feb 21, 2019 -

Friendly Ford responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

February 19, 2019

Nothing but a run around Dealer plate expired no way to register. Nothing but a run around. The GM Bill Bonovos poor customer service and no help and did basically nothing to More

by Stone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Bosnos
February 19, 2019

All went well so far. Just have to say Paul Deens was great. Drop car off. 15 min, I was on my way home.They new I was coming, was Ready for me. Paul Deens was very good and help full. More

by fenneman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Deens service advisor
Feb 20, 2019 -

Friendly Ford responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

February 19, 2019

In and out Respectful service rep. Made me aware of a “The Works” coupon which I took advantage of. I had an appointment and got in right on time. Less than an h More

by Rockcityfrets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo Gonzalez
Feb 20, 2019 -

Friendly Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

February 19, 2019

Great repair work! They not only repaired the issue I came in for but also repaired another issue I had noticed but forgotten to mention! they also gave me a rental car More

by truckman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Deems and Jim Olive
Feb 20, 2019 -

Friendly Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

February 18, 2019

Great Service! We have purchased a number of vehicles and used their service department for years from Friendly - and the name lives up to its name. George is always More

by CRDN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Handal
Feb 20, 2019 -

Friendly Ford responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

February 17, 2019

Customer Service Was Excellent; George (Serv) Really Helped. Excellent customer service; my records were loaded and my appointment kept. George Handal (Service Department) was fantastic. On time, quick and eas More

by Mcmas245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Handal
Feb 20, 2019 -

Friendly Ford responded

Mcmas245, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

February 17, 2019

Great service Setting an appointment was convenient. Service staff was conscientious and professional. Work was completed in a timely manner. It was a good experien More

by Otto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
na
Feb 20, 2019 -

Friendly Ford responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

February 16, 2019

Very considerate and friendly. Just like there sign said! Both my wife and I went to Friendly Ford shopping. What a wonderful experience, mainly turns out my wife made our decision for us! And I'm glad she More

by Rodney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TOD Donner, a pleasure to deal with him...a wonderful man! , Roy Desarmier
Feb 20, 2019 -

Friendly Ford responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

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