Friendly Ford

Friendly staff Everyone I spoke to was helpful and friendly. Sal was always eager to take care of any questions or concerns. Overall, an easy, no pressure buying ex Everyone I spoke to was helpful and friendly. Sal was always eager to take care of any questions or concerns. Overall, an easy, no pressure buying experience. More

bought a explorer sal was an outstanding salesman. listened to what we needed. Very helpful and knowledgeable. Chris, finance Manager was great Thank you We sal was an outstanding salesman. listened to what we needed. Very helpful and knowledgeable. Chris, finance Manager was great Thank you We love our SUV More

Service The service was done in a very professional and timely manner. Customer Service and communication was very outstanding, would always recommend Friendl The service was done in a very professional and timely manner. Customer Service and communication was very outstanding, would always recommend Friendly Ford for their service l More

Excellent service Service department did an excellent job of getting my vehicle in top notch performing ability. The free car wash was an extra added bonus. Thank you s Service department did an excellent job of getting my vehicle in top notch performing ability. The free car wash was an extra added bonus. Thank you so much Jared. More

Service Scheduled service was timely and work was done very well. Great communication from Paul the Service Manager. The work that was done was on time and do Scheduled service was timely and work was done very well. Great communication from Paul the Service Manager. The work that was done was on time and done well. thank you, More

Squeeky brakes I have been coming to Friendly Ford for years and they have always taken the best care of both me and my truck. This time Paul in service and Steve i I have been coming to Friendly Ford for years and they have always taken the best care of both me and my truck. This time Paul in service and Steve in parts came through in finding and fixing a very elusive and annoying brake issue that had been going on for some time. I will always recommend Friendly Ford! More

Transmission breakdown first leg of Vegas trip My car had broken down when we had finally gotten to Vegas. Transmission issues on a 2015 Ford Focus. Your service team and mechanics jumped to the ch My car had broken down when we had finally gotten to Vegas. Transmission issues on a 2015 Ford Focus. Your service team and mechanics jumped to the challenge. They also offer shuttle service back to the motel and to be picked up when the car was ready. We were on our way to Arizona. Please let your service team know and mechanics how we appreciate them. Service was a 5. James David Clyde More

Friendly Servive Everyone is so friendly and helpful. Customer Service is very knowledgeable of the work that they do. And explain in detail the work on your vehicle Everyone is so friendly and helpful. Customer Service is very knowledgeable of the work that they do. And explain in detail the work on your vehicle that has to be done. More

Jerrad got my Shelby back to 100% thank you.. Thanks for the hard work and quick response had an Ac concern.. and In the past a few repairs.. Jerrad has been great.. look forward to driving my car Thanks for the hard work and quick response had an Ac concern.. and In the past a few repairs.. Jerrad has been great.. look forward to driving my car More

horrible service I went in December with my A/C not working, the fan would not blow air regardless of the a.c. being on or not. after leaving my car I was told it was I went in December with my A/C not working, the fan would not blow air regardless of the a.c. being on or not. after leaving my car I was told it was the "auto" option. I told them it was not, I have this turned off and the a.c won't work regardless of the temperature. then I was told to bring it in again when it's presenting the issue. I came back Saturday April 6th, because again it was not working and a technician looked at it and determined they will keep my car. After 4 days of keeping my car AGAIN nothing was done and they told me it was the "auto" option. I gave very detailed information about my issue. it's either the fan, resistor or actuator and I am not being heard. the technician obviously saw something wrong with my a.c. or would have not took my car, it didn't work for him either. I then frustrated spoke to Charles who assured me he would speak to the technician that saw my car and will ask him what he thought was wrong with my car so that it can be handled and he would call me the next day. well I haven't been called it's been 3 days plus the weekend. I will NEVER buy a ford again. I have a 2018 Ford fusion and I'm so dissatisfied. I have a son with medical issues and if he is in the heat too long he can seizure so for them to tell me to bring It back when it presents the issue, when I already have TWICE I'm very upset. never going back again. if I could give 0 stars I would because this is not the only issue I've encountered at this dealer. More