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Friendly Ford

Las Vegas, NV

2.6
849 Reviews

660 N Decatur Blvd

Las Vegas, NV

89107

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Showing 849 reviews

May 10, 2019

Perfect team Friendly Ford is a perfect team for excellent and fast service. It starts with the friendly Service Advisors at the check in of the service area. More

by TomoftheLakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Handal
May 10, 2019 -

Friendly Ford responded

Thank you for your kind words. We feel our service department is what makes Friendly Ford special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

May 10, 2019

Great Service I made an appointment the day before for the 30k service due. When I arrived, George greeted me, no waiting. I was going to walk to Arizona Charlies f More

by robm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Handal
May 13, 2019 -

Friendly Ford responded

Thank you for this great review! We're very happy that George and the rest of our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

May 10, 2019

Customer Oriented & Friendly Even though I didn't have a service appointment, they welcomed me and took care of my oil change. Also, Ford Country intermittently checks to make sur More

by Melba13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Earl
May 13, 2019 -

Friendly Ford responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

May 06, 2019

Great service as always. They did my oil change that I needed and rotated and balanced my tires. They answered all my questions I had. All the staff are friendly. More

by steveoinlvnv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
May 07, 2019 -

Friendly Ford responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide friendly and great service to you and your vehicle. We look forward to serving you again! Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

May 05, 2019

Yay! New car! Larry was great! He found a car in a price that worked for me. The process was quick and efficient. There wasn’t much waiting around like there normal More

by Momsalikat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Davis
May 07, 2019 -

Friendly Ford responded

Thank you for your wonderful feedback. It's fantastic to know that Larry was able to make your car purchase incredibly efficient and quick. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

May 05, 2019

Friendly service Dropped my car off for a coolant leak (this was the third time for this same problem). Mark guaranteed me that they would find the problem this time, More

by Bethie585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Royer
May 07, 2019 -

Friendly Ford responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Mark as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

May 03, 2019

Great Experience Rich Brown provided me with a wonderful experience at Friendly. He listened to what I wanted and helped me look over the lot and found the vehicle fo More

by Viv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Brown, Excellent Service, Ted Pentecost
May 07, 2019 -

Friendly Ford responded

Congratulations on your new purchase, Viv! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear Rich was able to help find the vehicle that you wanted. We would love to work with you again. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

April 30, 2019

Very quick work As far as i can see the timing is good are very pleased with the service that we got this last time but there is one issue on my check off list was th More

by Rdelatorre53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael DeLeon, Shannon Donohue
May 07, 2019 -

Friendly Ford responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Friendly Ford. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

April 30, 2019

Fast and friendly purchase at fair price We made an appointment with Shannon to see the Edge, test drove it, and bought it at the internet price. The process was fast and Jake Linnell is very More

by Edgy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Linnell, Shannon Donohue
May 07, 2019 -

Friendly Ford responded

I am happy to hear your time spent with Jake, John, and Shannon was pleasant. Congratulations on your new vehicle! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

April 27, 2019

Bought an Explorer Larry "Earl" listened to what I wanted, then found the vehicle I was looking for in minimum time. I only looked at two vehicles and test drove the on More

by Explorer Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Earl
Apr 29, 2019 -

Friendly Ford responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

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