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Friendly Ford

Geneva, NY

4.8
166 Reviews

1077 State Route 5&20

Geneva, NY

14456

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Showing 166 reviews

April 01, 2022

I purchased a new Ford ecosport from the geneva location and everything was fast and easy . Sales man was helpfull and friendly . Looking forward to geting the Ford maverick soon as posible from the same lo More

by Blondesister92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yeats , Heather Uvanni
Apr 12, 2022 -

Friendly Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care!

March 24, 2022

Our family has purchased several cars here- great service and attention to detail. Joe and Phil were professional and made it easy More

by racedad15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance manager
Mar 24, 2022 -

Friendly Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

February 28, 2022

Got a truck from this dealership a couple weeks ago. There's nothing negative I can say about this place. Everything is great from sales to service. My sales consultant was great! Daniel Roman did a gre More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Roman
Mar 17, 2022 -

Friendly Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

February 27, 2022

Our family has purchased numerous vehicles here. Joe L was the best! Everyone was honest and direct. We will be back again!! More

by Suzie Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Wheeler
Mar 17, 2022 -

Friendly Ford responded

Thank you for this amazing review! We really appreciate your business.

February 17, 2022

This dealer has been the best we have ever dealt with. Our sales person Mark Yeattes was super informational and very helpful with all our needs. More

by Elice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yeattes
Feb 21, 2022 -

Friendly Ford responded

Thanks for the 5 star rating!

January 27, 2022

I just got my first Bronco from Friendly Ford last Christmas. The best experience, great trade value and easy process to order and get it. Ordering a 22 already. Love my base model but black diamond w More

by DanR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Uvanni
December 25, 2021

this is not were you want to buy a car .You have to make sure that they don't over charge you . More

by dankaiser
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not know, Heather Uvanni
Jan 24, 2022 -

Friendly Ford responded

While we pride ourselves in providing exceptional customer service, we do appreciate you sharing these concerns and are doing our best to research the specifics with our management team. The current vehicle shortages are unlike anything seen in this industry and we regret that the incredible customer demand has created this situation during your most recent visit. In the meanwhile, you are welcome to contact our New Car Manager, Ben Austin, at (315) 789-6440 anytime.

Jan 25, 2022 -

dankaiser responded

I am 70 years old . I have been a ford man my whole life. I will never buy another ford mostly because of your price gouging. I will now be a chrysler man .

December 18, 2021

Friendly Ford in Geneva NY. The 2017 Explorer XLT is a fine truck. The dealership was a pain. I needed to go back 6 times to resolve issues. It's a 100 mi round trip. They topped off the fuel three times. More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Kayser Salesman, Nathan Murphy, Ben Sales Managers, Dan Sales, John Gentner Finance
Jan 24, 2022 -

Friendly Ford responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns and invite you to reach out to our New Car Manager, Ben Austin, at (315) 789-6440 to discuss this further.

December 09, 2021

Dan Roman and the Friendly Ford crew made this a very good car buying experience. Highly recommend Friendly Ford . More

by bfar65@yahoo.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Roman
November 29, 2021

Walked in ready to buy, and with the help of Dan and crew Im leaving with my new car. Very satisfied with the process. Simple easy affordable. Dan went far to get the price I wanted. More

by Paulrood9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, John, Heather Uvanni
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