Friendly Ford
Geneva, NY
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I was extremely happy with my salesman Joe Lucerne and his low pressure but responsive approach .I had been shopping for a while and looked at several different vehicles at other ford dealerships and Frie his low pressure but responsive approach .I had been shopping for a while and looked at several different vehicles at other ford dealerships and Friendly had just what I wanted at a fair price. More
Joe Lucarine exellent salesman. I purchased my New F150 from Joe. First ford I have ever purchased. Purchased New chevy truck every 3-4 years for last 40 years. I love my new Tru I purchased my New F150 from Joe. First ford I have ever purchased. Purchased New chevy truck every 3-4 years for last 40 years. I love my new Truck. Hands down best sales experience I have had to date. Thanks Joe, Patrick Schultz More
Joe was an excellent salesman. Got us every discount we were entitled to. Love my new Maverick. Just had it in to have mud flaps installed. Service department was excellent. Got us every discount we were entitled to. Love my new Maverick. Just had it in to have mud flaps installed. Service department was excellent. More
Great customer service. Nice people and good prices. Ask for Jamie she will do everything you need and is great at what she does! Nice people and good prices. Ask for Jamie she will do everything you need and is great at what she does! More
Chris my salesman has been amazing! !!! I absolutely love my car!!!! I have been there for service and now for sales and I can not say how amazing this dealership has been. Everyone is a !!! I absolutely love my car!!!! I have been there for service and now for sales and I can not say how amazing this dealership has been. Everyone is always friendly and so helpful. They answer my questions and have always been so accommodating. Thank you to Alex Cote also for all your advice when fixing my vehicles. You have always been honest and upfront when doing maintenance on my vehicles. This dealership is one that should write the books in both sales and service! Thank you! More
FRIENDLY FORD BENT OVER BACKWARDS FOR ME, THEY WERE VERY UNDERSTANDING AND WORKED WITH ME IN EVERY WAY WITHIN THERE POWER! I WOULD DEFIANTLY RECOMMEND THEM, IVE BEEN TO MANY DEALERSHIPS OVER THE YEARS AND N UNDERSTANDING AND WORKED WITH ME IN EVERY WAY WITHIN THERE POWER! I WOULD DEFIANTLY RECOMMEND THEM, IVE BEEN TO MANY DEALERSHIPS OVER THE YEARS AND NEVER FELT MORE COMFORTABLE AND APPRECIATED, BIG THANK YOU TO KYLE BROWN, MATT HILLYARD AND RYAN SCAGLIA , KEEP UP THE GOOD WORK AND I HOPE TO DEAL WITH YOU IN THE FUTURE More
I inquired about 2 vehicles online. After being hounded by phone, text and email I finally got time to make an appointment to come look at them. When I arrived there 1 vehicle couldn't After being hounded by phone, text and email I finally got time to make an appointment to come look at them. When I arrived there 1 vehicle couldn't be found and no salesman knew about the appointment. After a very long wait we did a test drive of a vehicle with a very dirty interior which is surprising since you expect a car listed for sale to be cleaned. Upon completing looking at vehicles the salesman valued my trade and input the wrong info about my car. They made me wait nearly a half hour only to offer me less than half of what other dealers had offered but stood by their flawed estimate. After leaving they never followed up with me and I'm led to believe they really don't care about their used vehicle customers and are focused on new vehicle sales only. The vehicles were nice and I would have purchased them but was forced to shop elsewhere. I would advise people to only consider Friendly Ford for new vehicle purchases or they may be treated similarly. More
Great people to work with, Sara was an excellent sales person who really went above and beyond to help me with any stress involved in purchasing and getting on the road with my new truck person who really went above and beyond to help me with any stress involved in purchasing and getting on the road with my new truck More
Had a great experience at Friendly Ford in Geneva. Joe was very helpful and made the car buying experience less intimidating. We also had the pleasure of working with Phil who was very knowledgeable a Joe was very helpful and made the car buying experience less intimidating. We also had the pleasure of working with Phil who was very knowledgeable and easy to talk to. They put our wants and needs at the forefront of this transaction and we’re not pushy in any way. Making such a large purchase can be stressful Joe and Phil helped to make it stress free. Thank you! More
Rich, Mike and Phil were all great to meet and work with. I traveled over an hour to visit Friendly Ford and all 3 of them went above and beyond to figure out a deal that worked for me. I have been searchi I traveled over an hour to visit Friendly Ford and all 3 of them went above and beyond to figure out a deal that worked for me. I have been searching for the right full size bronco for over a year now and these guys made it happen from start to finish in roughly 3 hours. They had me in my new bronco by 4pm same day. First class service, I will buy from again. Chris More