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Friendly Ford Lincoln

Monroe, MI

4.8
135 Reviews
Welcome to Friendly Ford! We're located on Telegraph in Monroe, MI. Friendly Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. Our Service Center delivers a wide range of services and amenities: Free coffee and Wi-Fi Loaner Vehicles Local Shuttle Service Clean waiting room - Our entire facility is professionally cleaned The staff at Friendly Ford follows the CDC guidelines for COVID-19 safety We strive to make your experience with Friendly Ford a good one - for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place. Friendly - It's not just a name, it's the way we do business!
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2800 N. Telegraph Rd.

Monroe, MI

48162

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Showing 135 reviews

July 20, 2024

We are always able to get the exact Ford vehicle we want with no hassle. More

by MickC.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Omler, new car sales
Jul 22, 2024 -

Friendly Ford Lincoln responded

Hi MickC, Thank you so much for your kind words and for choosing Friendly Ford! We're thrilled to hear that you had a seamless experience finding your perfect Ford vehicle. Our team takes pride in making the car-buying process as hassle-free as possible. We look forward to assisting you again in the future for all your automotive needs! Sincerely, The Friendly Ford Team

May 10, 2024

Caden worked with me went over how to operate my hybrid and always returned my calls. More

by Steel wheel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caden
December 29, 2023

Phenomenal experience from start to finish. Everyone in every department goes the extra mile. Thank you Friendly Ford! More

by gabs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Ernst
December 25, 2023

Excellent customer service. Very helpful with everything. They even picked up my trade in vehicle at my house. More

by Lilaws7.ll
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Stasak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John "JR" Riley
October 19, 2023

Excellent and knowledgeable sales staff. Excellent Service department. I have been dealing with Friendly Ford, for many years. More

by markwebb64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carol Smock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Shankie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rumberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Chappell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Smith, Guy Talluto
September 30, 2023

This is the second vehicle I have leased through Friendly Ford dealership. They are friendly and work with you to get what you want at the best price. More

by 2236bambam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

I can't say enough great things about James and Friendly Ford. Their kindness and professionalism goes above and beyond any other dealership I've ever purchased a car from. I will continue to return to Fri More

by kelleysboys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Stasak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Grassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Grassi
August 25, 2023

I've made my last 4 purchases from Friendly Ford in Monroe, Michigan. Service, staff and detail to attention has always been first class! More

by cjc824
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Ernst
August 15, 2023

Great straightforward service. Their approach feels different from other dealerships, and eliminates a lot of the negative aspects of vehicle shopping. More

by J Arn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Brown
June 23, 2023

I would highly recommend Friendly Ford Lincoln for all your car needs! They offer top of the line customer service. More

by brittany.foster94
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Frayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rumberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Talluto
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