
Friendly Ford, Inc.
Roselle, IL
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Awesome !!!!! Kathy was great - she helped me get a deduction in the cost of my repairs through Ford and she set up the rental car for me - I didn't have to do anyt Kathy was great - she helped me get a deduction in the cost of my repairs through Ford and she set up the rental car for me - I didn't have to do anything. I have had nothing but fantastic experiences with Friendly Ford and have already recommended them to several of my friends and family. More
Awesome Service! Unfortunately I bought my Ford at another dealer closer to my house and when I called to schedule an appointment as my Sync Screen wasn't working they Unfortunately I bought my Ford at another dealer closer to my house and when I called to schedule an appointment as my Sync Screen wasn't working they told me it was 2 weeks before they could get me in. I called Kathy at Friendly and she was super friendly, knowledgable and helpful! She scheduled me for the next day and even solved a tire issue that I was having. I would recommend Kathy and Friendly Ford to everyone and the next Ford I buy will be from Friendly Ford! More
I never write reviews but I was so pleased with the service that I received at this dealer that I felt I must make sure it is known. I have a new F150 and was having transmission problems. I went t service that I received at this dealer that I felt I must make sure it is known. I have a new F150 and was having transmission problems. I went to several dealers and most did not want to even deal with my problem. I was told that I should go back to the dealer where it was purchased, and even that dealer did not want to take on the transmission problem. Matt Yockey at Friendly Ford had to be the most proffessional service person I have dealt with in a long time. He was very knowledgeable and friendly on the phone and took care of all of the problems very timely. His communication throughout the process was great. I will definitley be using this dealer for my service needs in the future and will recommend them to friends and family in the future. More
I have bought 3 cars (1 new and 2 used) from this dealership and each one has been an excellent experience! Bought 1 new car 3 years ago, bought 1 used car two years ago and 1 used car this year. dealership and each one has been an excellent experience! Bought 1 new car 3 years ago, bought 1 used car two years ago and 1 used car this year. Friendly Ford is a very reputable and honest dealer. They have many, many repeat customers because of this. I return to the dealership often for routine service. Joe, Eddie, Kidd, Bill and Darryl are all very nice and effect an efficient low pressure sales transaction for their customers. Ania and Eric in the Quick Lane service area are also very friendly and helpful. I have found that all Friendly Ford employees go out of their way to help their customers. I and my family will return to their dealership first every time. More
Great dealership. Have been taking our car there for almost 2 years to be serviced and we needed a new car. Eddie was very easy to work with and found the car the next day. I will definatley recomend th almost 2 years to be serviced and we needed a new car. Eddie was very easy to work with and found the car the next day. I will definatley recomend them to anyone who is looking for a new car or service for their car. Rick in the service dept is also the BEST!! More
Everyone at the dealership was extremely friendly and helpful. I originally had an appointment with Dan, but he was called away and Kidd stepped in seamlessly to help me while I waited for Dan to return helpful. I originally had an appointment with Dan, but he was called away and Kidd stepped in seamlessly to help me while I waited for Dan to return. Dan was very diligent and worked hard to find the vehicle I really wanted. Anthony was very helpful at the time of sale and made everything very clear and understandable as I was making my final decisions. Overall a great buying experience. More