Friendly Dodge Chrysler Jeep RAM

Highly recommend! I had the best car buying experience ever at Friendly while purchasing my 15 Grand Cherokee. I was searching for a certain used vehicle with speci I had the best car buying experience ever at Friendly while purchasing my 15 Grand Cherokee. I was searching for a certain used vehicle with specific features that was difficult to source. In reasonable time, my sales person Heather found exactly what I was searching for. She was attentive, very professional and knowledgeable during the entire process. I was also pleased with the service department who installed a tow hitch. Overall, I'm a satisfied customer who will someday return to Friendly for repeat business. I also highly recommend Heather and the Friendly team to anyone on the market for a vehicle. More

Best experience I've ever had! We bought our truck a few years ago, and I still love it! We have such a great reliable vehicle. I can't stress enough about how nice and courteous th We bought our truck a few years ago, and I still love it! We have such a great reliable vehicle. I can't stress enough about how nice and courteous the staff was when we bought our Dodge Ram 1500 (this is our third Ram truck). They treat us like family, always keeping us updated, checking in and making sure we are happy. They really make it all about how happy the customer is. If you are looking for a dealership that is will to bend over backwards GO TO FRIENDLY DODGE!!! 5 STARS! More

False Advertising / Scammers I started my journey of looking for a used car at auto loan options where i applied for pre-approval of an auto loan. Get a call back from Sandy Mill I started my journey of looking for a used car at auto loan options where i applied for pre-approval of an auto loan. Get a call back from Sandy Miller on behalf of auto loan options who takes my information, runs a credit check and then tells me i am pre-approved and they can easily get me into a car with a monthly payment of under $150.00 but wont give me any idea of how much over all that I am approved for which makes it very difficult to look for a used car. She then tells me that I can only go to Friendly Dodge in Penn Yan which is over an hour a way from me BUT they are currently doing a Cash for Clunkers trade in. $3500.00 for my trade in, no matter what shape the car is in. So I look at their website and find a 2012 Kia Optima that I like though their website has no listed prices on any of the vehicles I am hesitant to call them back because they are over an hour away and I really don't want to make the trip out there for nothing. 1 week later I now have 5 voice mails from Sandy Miller telling me the same thing. That she is following up to our conversation and she pushes the Cash for Clunkers deal they have going on. So finally on my day off i decide to call them to set up an appointment to see the 2012 Kia Optima. First Sandy Miller tells me the Optima was sold and starts talking about jeeps. Then when i start to tell her I was really interested in only seeing the 2012 Kia Optima and don't know if they have anything else that would to me be worth the hour+ drive, all of the sudden Oops "She was looking at the 2013 Kia Optima" and yes the 2012 is still there! I asked her what the listed price on the car is and she couldn't access that information, I would have to go there. I was able to determine using their website that they were asking roughly $13,900 for the Kia which was over priced as it was, Mazda or Ridgeway has the exact Make/Year/Model with 40K less miles for $12,800 so i'm thinking I have some room to negotiate. Plus having $3500 for trade and $2000 cash I figured I should be able to get to my target range of $100-150/Mo. When we get to Friendly we meet with a very friendly and personable sales associate who takes us around in the freezing wind to show us some vehicles, we are unable to find the Kia however so he tells us it may be over on their ford lot which will take 30 minutes for them to get it over. We agree to wait so he goes in to make the call to get the Kia over. We are then met by another associate who tells us the Kia is gone, possibly to auction. The original sales associate apologizes as he believes we were misled about the cash for clunkers. They both agreed that the Kia had been listed for roughly $13,900 however that was with the $3,500 already taken off. $17,400 for a 2012 Kia Optima with 60k miles on it? The finance manager also informed me that there was no way he would be able to get anyone, even with good credit, a payment under $200 a month. Buyers beware, if you go to Friendly Dodge expect to pay at least $3,500 more than any other dealership. Friendly Dodge Beware, It is against NY State law to false advertise. The Attorney General has an entire page dedicated to it. Thomas Wagner Extremely Disappointed Consumer More

Now a member of team Heather Uvanni I came to friendly dodge looking for a used car but walked away with a new jeep compass all thanks to Heather Uvanni. What a great pleasant experienc I came to friendly dodge looking for a used car but walked away with a new jeep compass all thanks to Heather Uvanni. What a great pleasant experience. I have purchased many cars ( 8 to be exact all new) and been told many stories by other dealerships but Heather Uvanni is by far the best in the business. Go see Heather U. She is so friendly and knowledgeable. More

We love our new van from Friendly. Even though Friendly Dodge Chrysler Jeep Ram is located an hour and forty five minutes away from my home, it was a trip worth making. Our salesperson, Even though Friendly Dodge Chrysler Jeep Ram is located an hour and forty five minutes away from my home, it was a trip worth making. Our salesperson, Heather Uvanni was very knowledgeable with all the vehicles we looked at, but more importantly, the time we spent there that afternoon was a lot of fun. Now due to time restraints on our part we couldn’t finalize the deal that day. No problem. We finished all the paperwork over the phone the following week and when we were ready to pick up our new van, all we needed to do was sign the paperwork that was completed and waiting for us. Has to be the easiest and most pleasurable vehicle purchase of all time. More