Friendly Dodge Chrysler Jeep RAM

Watch for the "Switch" I found a Scion on their website. No price listed. Called and got a quote. $10,399, with a $3500 trade in for cash for clunkers deal. Found the SAME c I found a Scion on their website. No price listed. Called and got a quote. $10,399, with a $3500 trade in for cash for clunkers deal. Found the SAME car on Cargurus.com for $6900. Printed out the info, went to the dealership and asked what would the price be if I chose not to trade in my car. The said they would be absolute saints and knock off $900 and give it too me for $9500. Which is $2000 above Kelly-Blue-Book. They were all ready to take my check when I showed them the ad from the other site. Then the guy ran off to find someone else help explain why they were listing it for 2 different prices. I guess you can do that when it's just "To get people in the door". Even if they drive 45 minutes 1 way?! I went there in February, so I figure they must've thought i was some some poor, low-income fool with a nice fat tax return. Pretty much told me the price was firm , or they could take a couple hundred off so they didn't lose a customer. Too late !Now granted, my car isn't a luxury model, but I'm sure as xxxx not handing it over for free. DO NOT BUY HERE! CROOKS, CROOKS, CROOKS. Rated them all 1 stars, except for friendliness. Because don't they come with smiles and words of praise when they want your money ? More

2015 power wagon I just traded in my 2005 tam 2500 dieselthey gave me a great price on my trade and a great price on the power wagon Jordan Evans was awesome also Mik I just traded in my 2005 tam 2500 dieselthey gave me a great price on my trade and a great price on the power wagon Jordan Evans was awesome also Mike Wilkenson great experience w9uld recommend them More

Excellent Experience After an hour drive to get there, as promised Heather had the truck clean and ready for me to test drive. She explained everything to me about the tr After an hour drive to get there, as promised Heather had the truck clean and ready for me to test drive. She explained everything to me about the truck and was just a lovely, friendly person to work with. She made me feel very welcome and comfortable. As for agreeing on a price for the truck and my trade, it couldn't have been easier. I can't stress enough how nice it was to negotiate a deal at friendly. There was no getting up and walking away for 10 min. every time there was a counter offer, like all the other dealerships I've been to. Then after the deal was made, Joe in finance got me the best interest rate and term that I've ever seen (or heard of for that matter) for a used vehicle. They quickly got the truck ready for me and I drove it home the same day. These people are awesome and I would recommend them to anybody. Definitely worth the drive out there. More

Very deceptive dealership Saw a used truck that i wanted on their site. they told me 30 or 31k before i even went to look at it over the phone. I know my ram trucks and prices. Saw a used truck that i wanted on their site. they told me 30 or 31k before i even went to look at it over the phone. I know my ram trucks and prices. Drove from rochester 1 hour 1 way and loved the truck. They told me 33k when i got there and gave me some bull about a confusion with another truck When they saw how mad i was we agreed to 31k. Then they told me that i cant use my own financing which i wanted to and had to use theirs! Avoid them! Master manipulators More

Never buy a car from friendly dodge They screw on trade in they never said they where running a special on trade in 3500 push pull or drag the motor blew up on truck the jeep was running They screw on trade in they never said they where running a special on trade in 3500 push pull or drag the motor blew up on truck the jeep was running fine and they gave me 3500 for both didn't find out the add was running till I was driving to work next day herd it on radio.Then new 2012 jeep grand I realized the clock and remote entry was not working took it up when I had a day off work. They told me I should have took a day off work and bring it up so now I have to pay a 100$ deductible and the clock and remote entry has not worked sence I got it . feel like I got robbed will never buy a car from Friendly dodge in penn yan go to maguire all the way !!!!!!!!! More

great experience at friendlys I recently went to friendly's in penn yan to purchase a truck i worked with jordan eves he made me feel like he knew me not just like a customer he wo I recently went to friendly's in penn yan to purchase a truck i worked with jordan eves he made me feel like he knew me not just like a customer he worked with me every way he could. Made me feel comfortable i didnt feel pressured to do something i didnt want to he talked to me about what kind of payments i could afford asked if i wanted a drink and didnt try to force me into anything. I would defenitly recommend other people to work eith him. More

BUYER BEWARE (Lengthy, but worth the read as consumers should be made aware of their business practices): Yesterday I received an email message in reply to an ad I have on Craigslist from a man who ide should be made aware of their business practices): Yesterday I received an email message in reply to an ad I have on Craigslist from a man who identified himself as "Abraham." My ad was for a 2009 Nissan Rogue, 67,000 miles, asking $12,500. In his message "Abraham" asked me to call him regarding my Nissan for sale on Craigslist. I called the number given and asked for "Abe" and was connected with a salesperson identifying himself as that person. He proceeded to tell me that he had seen my ad, that he had a customer that wanted my car, and if I brought the car to the dealership "he would write me a check on the spot." I asked when would be a good time and was told by "Abe" that Wednesday morning at 10:00am he would have the customer at the dealership to see the car and we could make the sale. It's important to note too, that at this time I mentioned my skepticism to “Abe” that this sounded like some sort of sales scam. I also informed him that I lived and hour away, had to make arrangements for a ride home, and that I wanted to know if this was a serious offer. I was assured by "Abe" that all was legitimate. This morning, I drove my Nissan and a friend drove his car, to Friendly Dodge both having taken half a day off of work. Upon arriving at Friendly Dodge, I was informed that "Abraham" was not at the dealership, and after some questioning on my part, found out that there is in fact no "Abraham." "Abraham" is just some sort of "code name" that is used in order to determine where customers are coming from. No one was able to even tell me who I had spoken to the previous day and that “Abe”, the person I had spoken with, must be away in training. This is after making an appointment, arranging a ride home and taking time off from work, that there was no customer waiting that had an interest in my car and no "Abraham." At this time, I was assured that another sales person could take care of me. To make this story somewhat shorter than the time I actually spent in the waiting room (while someone looked at my Nissan), I was offered approximately $9,200 for my vehicle that was advertised for $12,500. When I began to express my displeasure with this situation, I as actually told “well, we agreed to cut you a check and that’s what we are doing.” This is an unacceptable practice. If someone is going to negotiate a price on a vehicle, it is done BEFORE a request to a customer to go out of his/her way to deliver a car. An offer to purchase the car and then later offering a significantly lower price is not how business is done. If I offered to purchase a vehicle from a website, asked that it be delivered it to my house, and say "I will cut you a check on the spot," I'm fairly certain that they would expect the advertised amount. You DO NOT tell customers you will purchase their vehicle (responding to an advertised price) and then low-ball them after they take the time and effort to bring the vehicle to the dealership. There was NO mention of any negotiation or offers – even after it was expressed that this sounded shady to begin with. This is an underhanded, scheming, conniving way of doing business and I will NEVER recommend Friendly Dodge to anyone. The Better Business Bureau has been contacted as well. I have seen my fair share of scams, but this one takes the cake. More