Friendly Chevrolet

I recently bought a 2005 Impala from the Bargain Lot. Dana Pitann was helpful in selecting the car with me. However the used car manager "low balled" the value of my trade in car He also told me the Impa Dana Pitann was helpful in selecting the car with me. However the used car manager "low balled" the value of my trade in car He also told me the Impala I was getting was "the best car for the price" on his lot so he could not offer me more for my trade in. The Impala seemed to drive OK during the test drive. BUT just 3 days later I noticed the transmission would slip/jerk terribly at times. I took it to a transmission shop to be diagnosised. I contacted Dana and told him the issue with the car's transmission. He told me to keep him posted. Since it was already in the transmission shop I decided to let an outside transmission shop fix the problem. The transmission was bad and needed to be replaced. I tried contacting the Used Car Manager, Rob Owens but I was ignored. Over the years I HAD bought many cars from Friendly Fridley but they have now lost me as a future customer. It seems sad I have to put in over $2000 in a car just 3 days after purchasing it. And it's sad I was basically ignored by the used car manager. It's even sadder that this vehicle was their "best" used car. If the Impala was their "best" vehicle one has to wonder the quality of their other used cars.It is also bad how they treatrd meas a repeat customers. So if you are looking for a good quality used car I would recommend that you buy it somewhere OTHER than Friendly Fridley. My most recent experience was a bad one. . More

Bought a used Tahoe just over a wek ago. Took a short trip to southern MN over the weekend. While on the trip the vehicle cruise control stopped working. Also as we started the drive in the early morning trip to southern MN over the weekend. While on the trip the vehicle cruise control stopped working. Also as we started the drive in the early morning the auto headlights started flickering. I callled the dealership on Saturday and was told that I would have to talk with the sales manager on Momday. I left a message a was called back late morning on Monday by the sales manager. He told me to schedule an appointment with the service department and they would look at it. Went in for the appointment today, and after several hours wait the service staff informed us that the remote starter was causing the cruise and the rear break lights not to work properly. They informed us that they had disconnected the remote start but the cruise and rear break lights worked just find; good bye. Now I have a vehicle that had remote start for this winter that works just fine but is not operational bucause it was the quick fix for the real problem. xxxx of a way to take care of a customer. More

Donny Abboud is my sales rep that I now have bought 3 cars/trucks from. I believe all the crew at Friendly Chev in Fridley are great, I'm just partial to Donny. He not only helped with the sale, but ev cars/trucks from. I believe all the crew at Friendly Chev in Fridley are great, I'm just partial to Donny. He not only helped with the sale, but even after the sale. I bought my daughter a car and during a service visit Donny saved the day when no more rental vechicles were available, he set her up with a new car...... tremendous help since my daughter has twin boys. During the cars I've purchased Donny went out of the way to give me TOP dollar for my trade, making my decision easier and saving us lots of time. More

I was referred to Dana by a friend and I had my vehicle choice narrowed down to 2 cars and when the other dealership offered no customer service my choice was very clear to go back to Friendly Chevrolet fo choice narrowed down to 2 cars and when the other dealership offered no customer service my choice was very clear to go back to Friendly Chevrolet for an Impala. Dana was very helpful during my car shopping experience. I would recommend Dana and Friendly Chevrolet to anyone who is looking for a car. More

I bought my Chevy cruze and absolutely love it! Everyone at the dealership was friendly and you never felt pressured. Chris Taylor made our experience wonderful and was extremely knowledgeable. You feel lik at the dealership was friendly and you never felt pressured. Chris Taylor made our experience wonderful and was extremely knowledgeable. You feel like family when you walk into friendly Chevrolet, will definitely come back! More

Mike Swords is very knowledgible about the Chevrolet brand of vehicles. My purchase experience was exceptional because of Mike. I would certainly recommend Friendly Chevrolet and Mike Swords to ever brand of vehicles. My purchase experience was exceptional because of Mike. I would certainly recommend Friendly Chevrolet and Mike Swords to every potential customer I meet and that is why I gave Mike Swords the highest score possible. More