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Friendly Chevrolet

Fridley, MN

3.2
316 Reviews

7501 Hwy 65 NE

Fridley, MN

55432

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Showing 316 reviews

July 08, 2022

I have least three cars from them and would be going for more and make it my dealership it's 3 miles down one road for me to get there very easy every time I've gone there though I've been told something di More

by Dissatisfied
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Iraj Ezati, Wally Johnson
Jul 08, 2022 -

Dissatisfied responded

I asked your sales people NOT to call me as I am sick and have to work a lot and have issues. I stated that I would call "Dallas" back within a week. "Christina" CALLED ME TODAY. I work and have to deal with issues. I leased three cars from here, regreted the service each time. My family who mostly drive Chevy's did go here once or twice a few years ago. Even then, they would not buy from here, went to Rosedale Chevy. I stuck with it because it was convenient. Now, they have crossed the line. They called me when I specifically asked them not to. I even told Dallas I would call or be in next week, asked for his day off so I wouldn't' go in. He asked if I would like to talk to someone (they were closing, I was headed to bed last night), I said, "No, I am sick and I sleep and work a lot. PLEASE do not call me, I will call you, I will be in." Somehow, Christina acquired my information and called. Thanks you two, class act (not)!j By the way, I had sent referrals and was going to stay w/FF for this car, next and one more before retirement. Do not contact me again. Your actions are borderline criminal.

April 19, 2022

Was a poor experience at first. sales made promises that at signing the used car manager didn't honor.didnt get to even test drive the car.scared someone might steel it.so we finally More

by Rdlcurt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kruse, Brent Lownsbery, Matt Caquelin
Apr 21, 2022 -

Friendly Chevrolet responded

Rdlcurt, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. David Peach | GM| davidpeach@friendlychev.com| 763-786-6100

November 11, 2021

We bought a used Hyundai from this dealer, they offer a friendly Chevrolet bumper to bumper warranty which includes wearable parts. We also paid to extended the next year. We have one bad tire on this vehi More

by B.Schroeder
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Nov 12, 2021 -

Friendly Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. David Peach | GM| davidpeach@friendlychev.com| 763-786-6100

October 05, 2021

Just purchased my forth Friendly Chev Silverado.Kiowa Hawkins helped me make a good choice without pressuring me! All departments have treated me well in the past! More

by karlstumo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiowa Hawkins
Oct 07, 2021 -

Friendly Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Peach | GM| davidpeach@friendlychev.com| 763-786-6100

September 25, 2021

Make sure you get everything in writing. I had asked for new tires as part of the sale. They said yes until they then told me it was in my best interest to wait for the nice care. The tread is now to the we More

by Sam Ellis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Iraj Ezati
Sep 27, 2021 -

Friendly Chevrolet responded

Sam, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. David Peach | GM| davidpeach@friendlychev.com| 763-786-6100

September 10, 2021

Excellent used vehicle at an excellent price. The description of the vehicle was accurate and not misrepresented. Jeff called back very quickly after I submitted my interest online. He explained the More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fox
Sep 13, 2021 -

Friendly Chevrolet responded

Thank you for the wonderful review and for traveling to Friendly Chevrolet Fridley from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, David Peach | GM| davidpeach@friendlychev.com| 763-786-6100

June 09, 2021

Had a vehicle in for service and friendly chev returned our vehicle with damage. Also the loaner cars are not free they will find a way to charge you. More

by brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitch Robinette
Jun 11, 2021 -

Friendly Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 02, 2021

Blew off a "cash" full price deal. Accepted on one day then pulled the deal the next morning. Less money in it for them unless they sell us their financing, insurance, warranty and accessories. DO NOT s More

by Dissatisfied and Righteously Indignant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike - Sales Manager, Greg Pirner, Zac Boyd
Apr 06, 2021 -

Friendly Chevrolet responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. David Peach | GM| davidpeach@friendlychev.com| 763-786-6100

March 04, 2021

We recently purchased a Chevy Equinox from Friendly Chevrolet. The salesman, Dion Kennedy, was competent, personable, and focused on meeting our needs, not just making a sale. Everyone we dealt with in More

by dalechristiansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dion Kennedy
Mar 09, 2021 -

Friendly Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Dion and the rest of the Friendly Chevrolet Fridley team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, David Peach | GM| davidpeach@friendlychev.com| 763-786-6100

October 08, 2020

I was super excited and comfortable to have done business with this Chevy after the great things I’d heard from family- unfortunately that didn’t last long. My car started having issues only a month after pu More

by Emina
Recommend Dealer
No
Employees Worked With
Greg Pirner
Oct 12, 2020 -

Friendly Chevrolet responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Friendly Chevrolet. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Patrick Johnson | General Manager - 763.786.6100 | patrickjohnson@friendlychev.com