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Friendly Chevrolet
Fridley, MN
316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 316 reviews
June 25, 2014
Awesome experience We looked online for a new truck to seat six. Chris Taylor called us back right away and helped us find what we wanted and at a reasonable price. I ha We looked online for a new truck to seat six. Chris Taylor called us back right away and helped us find what we wanted and at a reasonable price. I have never liked going to a dealership to buy anything but Chris made it an enjoyable experience!! We love the new truck and will go back to Friendly Chev for are future vehicle purchases! More
by Tjgarvey
Employees Worked With
Chris Taylor, Chris Taylor
June 18, 2014
Great First Time Buyer Experience. It was my first time buying a car and Jeff did a great job on finding the car that I wanted. He found the car that also fit my needs; price, color, sa It was my first time buying a car and Jeff did a great job on finding the car that I wanted. He found the car that also fit my needs; price, color, safety and style. He clearly explained the warranties to me. Overall it was a great experience and I would go back to him again. More
by foxmntc
Employees Worked With
Jeff Fox
June 02, 2014
They don't care about the customer! I was in this morning at 6:30 to drop off the car for a recall on the infamous Ignition Switch. I picked up at 4:45. Date, June 2, 2014. I have left I was in this morning at 6:30 to drop off the car for a recall on the infamous Ignition Switch. I picked up at 4:45. Date, June 2, 2014. I have left messages with both the service manager and general; manager. While I am certain the work was done satisfactorily, friendly customer service is not part of the plan at this place. When I picked up my vehicle, I asked where the key was I dropped it off with. Apparently, we get new keys and they are required to discard the old ones. I wanted my old key back because I just had it made the day before, after waiting a few months for the Home Depot to have a blank, because I am supposed to use the key without a key ring attached. My answer has been to keep the key in the car and use another one to unlock the doors with. The whole process has been a pain, and has caused some problems as other family members have needed the car. Basically, I've been locked out a few times! Anyhow, I did not really have a problem with the key so much as the person who checked me out (the young lady cashier), who said, I don;t know. I just do this here. There was no offer to get a service person to discuss the work that was done, or any direction about where to ask. This young lady has a severe case of "I don't give a crapidous," which she may or may not be aware of. Regardless, it was first and last visit to Friendly Chevrolet. It may very well be a great place, but I am not aware of it, nor was I made aware of it when I was there. Most customers just want all of their questions answered respectfully before they complete their transaction, with perhaps a friendly "see you next time" attitude. This pretty much felt like because it was a recall, I was a burden to them and treated accordingly. I guess they save the friendly service for the paying customers. Thus the name, "Friendly Chevrolet" does not fit them well. What they do not realize is that one bad experience may be returned many times over if I never go there again for real service, or recommend them to anyone. Like I said, I am certain the work was done satisfactorily, though only time will tell. More
by ssabc
Employees Worked With
Didn't get the name, but she was the only cashier on duty.
May 30, 2014
Friendly Jimmy Rowe was great. Answered every question, very friendly. Every one on staff was friendly knowledgeable, made it very easy to purchase a new car. Jimmy Rowe was great. Answered every question, very friendly. Every one on staff was friendly knowledgeable, made it very easy to purchase a new car. More
by dp612
Employees Worked With
Jimmy Rowe
May 22, 2014
Terrific I had been shopping for a car-Camaro or Challenger- for a few of months. I had made my mine up that I like the Camaro better. I had visited a couple I had been shopping for a car-Camaro or Challenger- for a few of months. I had made my mine up that I like the Camaro better. I had visited a couple of other dealers. They were pushy and would not show me the performance Camaro I wanted. When I stopped at Friendly Chev, they had a couple of Camaros on the lot. I was able to snoop around a little then Jimmy came out and talked to me. I had thought about waiting until June to buy a car, but he said 'why wait'. It was exactly what I needed to hear. Jimmy stayed late to help me and I drove off the lot in a brand new Camaro that night. It was exactly the car I wanted/needed. I had recommended Jimmy and Friendly Chev to a couple of my friends that are looking at vehicles. When I need a different vehicle, I will drive back to Friendly Chev! Jimmy showed me 'around' the car and I a still learning my way around the rest of the car. I am having a lot of fun in my car. More
by kleehane
Employees Worked With
Jimmy Rowe
May 14, 2014
My Experience with Friend,ly Chevrolet I went in just to see what kind of a deal I could get trading in my 2011 Silverado, drove away in a 2014 Equinox, got a great deal that I could say no I went in just to see what kind of a deal I could get trading in my 2011 Silverado, drove away in a 2014 Equinox, got a great deal that I could say no, great prices, friendly sales technicians and a dealership that will get you into a great vehicle with a great price More
by MNGordonFan
May 14, 2014
Great experience Tony worked hard for us and kept checking in after to make sure all was well. We are very pleased with the purchase and our experience! Tony worked hard for us and kept checking in after to make sure all was well. We are very pleased with the purchase and our experience! More
by rondyvu
May 09, 2014
great service I am so pleased with the service that I received from everyone at Friendly. I bought my second car there just today and enjoyed the experience very m I am so pleased with the service that I received from everyone at Friendly. I bought my second car there just today and enjoyed the experience very much. They worked hard to fix a small problem so that I would be satisfied. Jeff was very helpful and easy to talk to. Honest, friendly, easy going, great prices, great cars. More
by JulieMason
Employees Worked With
Jeff Fox
May 06, 2014
Been waiting for part for our Equinox over 7 weeks. No one calls to let us know the part has arrived or if there are still more delays. Do your phones place outgoing calls? Have you trained your emplo No one calls to let us know the part has arrived or if there are still more delays. Do your phones place outgoing calls? Have you trained your employees on how to make outgoing calls? Are your employees expected to make return calls? We are getting just a wee bit ticked about this and are frustrated this is the best you seem to be able to do. You might be labeled friendly but that is only our experience with your sales force. Based on our experience with your service department, we would not consider purchasing another vehicle from you. How disappointing. Maybe its time to call General Motors to get some action. More
by kabimetz
Employees Worked With
and others in service dept., James Barnes
April 03, 2014
Fast and easy Me being an inpatient person and not wanting to sit at a dealership all night, Chris Levister was able to get everything ready before I walked through Me being an inpatient person and not wanting to sit at a dealership all night, Chris Levister was able to get everything ready before I walked through the door. So the only thing I had to do was test drive, sign and leave. thanks Chris. More
by lenasmid1977
