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Friendly Chevrolet
Fridley, MN
317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 317 reviews
September 06, 2015
xxxx Week Monday - Contacted dealer regarding Corvette they had for sale. I had 2 cars to trade, and since I live 60 miles from dealership, I sent photos of bot Monday - Contacted dealer regarding Corvette they had for sale. I had 2 cars to trade, and since I live 60 miles from dealership, I sent photos of both cars via email so they could give me some idea of their trade value Tuesday - emailed to confirm that they had received my information and sent VIN#s as requested Wednesday - No contact from dealer, so I called to see if car was still for sale and if so, to arrange for test drive. Left voicemail - no response. Left work and drove an hour to dealership. The car was still for sale, and I took it for a test drive. Afterwards, met with salesperson and manager to discuss terms. Manager said he needed a day to value my trades, and that he would be out of the office on Thursday, but would contact me on Friday Thursday - no contact Friday - NO CONTACT Saturday - no contact - so I waited until early afternoon and then emailed the manager and asked about the status of our "deal". He responded by telling me THE CAR HAD BEEN SOLD ON FRIDAY MORNING! How does that happen? Worst experience ever with a car dealership. More
by Three Gs
Employees Worked With
Craig Kittelson, Mark Kruse
August 01, 2015
Buyers beware This dealership was a complete letdown. My purchase was coupled with a string of broken promises, substandard work, and no professionalism! Buyers This dealership was a complete letdown. My purchase was coupled with a string of broken promises, substandard work, and no professionalism! Buyers beware that they will lure you in with a great price but then tell you that the vehicle you want has sold. Then they will offer you the same vehicle but for a more expensive price. The service department is even worse, they cannot install mud flaps correctly, and don't even know how wash a vehicle, or how to put windshield washer fluid in!! Worst of all.....they are more concerned about getting a great survey review from you than actually taking care of YOUR concerns!!!! I will NEVER return to this dealership. They managed to take my dream of buying a new vehicle and turn it into a nightmare!! More
by Fishingaddiction
Employees Worked With
Mike Meyers, Patrick Johnson
May 19, 2015
Bad Service Start to finish -I had a horrible experience. All I needed was to have my gas pedal checked for a condition that should be covered by an extended warr Start to finish -I had a horrible experience. All I needed was to have my gas pedal checked for a condition that should be covered by an extended warranty. I did need to have my gas pedal replace then she was trying to say I have 2 other things wrong with my car. I declined to have these 2 other things that needed to be done and she said I was still on the hook for the $95.00 diagnostic charge. Keri then said her Technician do not work for free. Long story short-Do not go to the Service Department More
by lidionne
Employees Worked With
Michael Tidd
March 13, 2015
Friendly Chevrolet Is Awesome! Will was outstanding! Every question I had, Will answered in stride. Any question I hadn't asked, Will already answered. After the purchase was fina Will was outstanding! Every question I had, Will answered in stride. Any question I hadn't asked, Will already answered. After the purchase was finalized, Will went through everything I needed to know about my new car. Never felt any pressure from Will. It was by far the easiest and most enjoyable car buying experience I've had in my lifetime. If I hear of anyone that is the market for a vehicle, I'm recommending Will at Friendly Chev! Thanks To Everyone Who Helped At Friendly Chev, J Anderson More
by Jo L
Employees Worked With
Will McKissic
December 21, 2014
Great experience all around I recently went to Friendly Chevrolet looking for an Equinox and after a great experience with Jimmy Rowe and Haris Mujdzic, I walked away vey happily I recently went to Friendly Chevrolet looking for an Equinox and after a great experience with Jimmy Rowe and Haris Mujdzic, I walked away vey happily with one. Jimmy was a very helpful salesman and Haris helped get me financing that works great for me. I would highly recommend going to Friendly Chevrolet if you're looking to get a vehicle and to work with very helpful and knowledgeable employees. More
by jamie.ramirez
Employees Worked With
Haris Mujdzic, Jimmy Rowe
September 19, 2014
NOT GOOD From the "Internet Sales" I was working with a woman who passed me on to Wally Johnson, who was swamped and took 4 days and way too much of MY time, t From the "Internet Sales" I was working with a woman who passed me on to Wally Johnson, who was swamped and took 4 days and way too much of MY time, to put the deal together. NOT quibbling on the price of my purchase vehicle was understood. The quibbling was over my TWO trade-ins: one upsidedown Elantra, the other trade-in was my free n clear, spotless and excellent condition F150 Lairet. I needed a bigger truck for my purpose. I felt hounded and actually got in my Lariet to drive away and scratch the whole thing, with some 4 or 5 salesmen and service and whoever found the conversation 'entertaining to listen to just standing around myself and the Iraqi-Vet employee. Being a Woman Veteran, I felt like I was "In Country" and being interrogated Feeling like i was in the den of a wolf pack, they finally budged some $500 more on my trade-in truck. THAT is where the dickering came in. You have the power on the trade-ins, but they don't quite add up unless you relentlessly push for it.... it was after-hours when they pushed until i had no more patience or energy. They were not very friendly at all.' More
by YahooMosley
Employees Worked With
Wally Johnson
September 12, 2014
Supreme Customer Service I recently worked with Chris on the lease of a new Cruze for my mother that was the smoothest, steamlined process i have ever experienced. 20 days lat I recently worked with Chris on the lease of a new Cruze for my mother that was the smoothest, steamlined process i have ever experienced. 20 days later, my wife and i decided to trade our vehicles in for a new SUV. As in the prior transaction, Chris provided so much knowledge and expertise about our vehicle of choice, its like he studied the vehicle specs. Not only was he knowledgeable, he was very customer oriented and was concerned about what was best for us - what a great sales person! We found the Traverse we were looking for, got a great price for our trade-ins and never felt we were being cheated like some dealership do. GREAT job Chris! Great job Friendly Chev, this is what will set you apart from the others. I highly recommend working with the great folks here, from sales to finance, they were all wonderful. We are very satisfied with our new Traverse and team at Friendly. Will do all our business here from this point forward! Bill More
by bbackstrom
Employees Worked With
Dave Norlander, Jeremy Anderson, Dion Kennedy, Chris Taylor
August 23, 2014
7 cars/trucks and counting. We have purchased/lease at lease 6 cars/trucks over the last 12 years and have always had great service at Friendly Chevrolet. I have all of our serv We have purchased/lease at lease 6 cars/trucks over the last 12 years and have always had great service at Friendly Chevrolet. I have all of our service done though the Friendly Service Department. More
by tbergen1
Employees Worked With
Jeremy Anderson, Tom Bertsch, Haris Mujdzic, Chris Taylor, Michael Tidd
July 30, 2014
Chris Taylor.......He's the man We received the BEST buying experience from Freindly Chevrolet. Our salesman Chris Taylor was very very helpful, and found us a truck that best fits We received the BEST buying experience from Freindly Chevrolet. Our salesman Chris Taylor was very very helpful, and found us a truck that best fits our needs. More
by paul.huntington
Employees Worked With
Chris Taylor
July 28, 2014
Great Experience with Friendly Chevrolet Wow, what an experience! My family was recommended to work with Rob Owens and from that first phone call, I knew it would be a great relationship. He Wow, what an experience! My family was recommended to work with Rob Owens and from that first phone call, I knew it would be a great relationship. He set us up with Jimmy Rowe, who took us through all of the features on the used Traverse cars we were interested in. We had the kids in tow and he was knowledgeable, enthusiastic, and pretty awesome with helping us find the right one. I got a great deal for my trade, thanks to Rob, and working with the finance department was painless, efficient and very easy. Less than three hours later I was driving away in my brand new Chevy. I couldn't be happier, and I've never had a car experience like this before. Just hoping to continue the great relationship established and they will have me as a lifelong customer! More
by Rachel Arndt
Employees Worked With
Rob Owens, Jimmy Rowe
