Friendly Chevrolet

Horrible service! !! Scheduled an appointment my service van for oil change and to diagnose ac/heater control issues. When I got there they told me it was a drop off-wh !! Scheduled an appointment my service van for oil change and to diagnose ac/heater control issues. When I got there they told me it was a drop off-when I made the appointment they never told me that it was a drop off. So they said they will call me to come back because it's gonna take 4 hours. Waited and got no call that evening. Next morning I called them myself and the lady at service pulled up my information and said it was done. Not knowing when I get there the advisor told me nothing had been done on the vehicle. First they didn't even bother to update me and lied that the vehicle was done and wasted my time to come in. That's shows that there service is horrible and they do not care about their customers. These are lazy and unprofessional people. They just lost a company's business!!! More

Bought a new truck in March. Salesman promised chips to be installed in the 2nd or 3rd quarter. Called today still no chip or date to get one. They lie to make a sale. Now no Salesman promised chips to be installed in the 2nd or 3rd quarter. Called today still no chip or date to get one. They lie to make a sale. Now no heated seats for winter! More

Stopped in at 10:30 to get a quote, gave the salesman until 2:30 and still no quote was prepared. He claimed he would text it in between but failed to do so. Also, kept pushing to get our trade valued until 2:30 and still no quote was prepared. He claimed he would text it in between but failed to do so. Also, kept pushing to get our trade valued first which we wanted to handle separately. 2 Ford dealers had quotes on paper immediately and valued the trade while we test drove. Embarrassing for Chevy. Won’t be buying from them. More

They were great! I was able to get in really quickly to test drive the vehicle I was looking at, and the sales person I worked with (Tony Brama) was great about answe I was able to get in really quickly to test drive the vehicle I was looking at, and the sales person I worked with (Tony Brama) was great about answering all my questions without pressuring. He even took the time to make sure I was familiar with all the controls, how to adjust the seat, sync my phone, etc. after the paperwork was signed and I was ready to drive away. Everyone was super helpful and quick getting back to me, and Jim Partin was a big help with the financing and helped get a better rate than what I originally had lined up through my credit union. Overall a great experience and I would definitely recommend! More

Horrible incompetent high priced dealership! Don’t know what they are doing! Car wouldn’t start they couldn’t find anything wrong or else lied about the diagnostic. Stranded me at work cost me a Don’t know what they are doing! Car wouldn’t start they couldn’t find anything wrong or else lied about the diagnostic. Stranded me at work cost me an expensive Uber ride and a really expensive tow! Don’t get your car serviced here go to Roseville Chevrolet. More