Friendly Chevrolet
Dallas, TX
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No Hassels Great experience, first vehicle bought at this dealership. I will recommend thsi salesman and dealership my friends, family, and co-workers. I purc Great experience, first vehicle bought at this dealership. I will recommend thsi salesman and dealership my friends, family, and co-workers. I purchased a crew cab, big body, bow tie, Aeeee! More
New Truck Buyer thru the Internet Michael was very helpful and made buying the new truck easy. No pressure sales. I would come back again, and recommend them to anyone looking to buy Michael was very helpful and made buying the new truck easy. No pressure sales. I would come back again, and recommend them to anyone looking to buy a new car. More
Over the top Experience. I want to thank my sales person Alessandro/Marty for going over and beyond to get me in the car that stayed in my budget. The experience from the time I want to thank my sales person Alessandro/Marty for going over and beyond to get me in the car that stayed in my budget. The experience from the time I walked in to the time I walked out in my new car everything was excellent. I would recommend this dealership to everyone looking into getting into a new car. More
pleasant & professional Placed order for a build for me only,what a great experience,luv my vett!!! Scott Stinson was great!! will always support Friendly,you deserve it!! Placed order for a build for me only,what a great experience,luv my vett!!! Scott Stinson was great!! will always support Friendly,you deserve it!! More
FRIENDLY PEOPLE JIM L. CRENSHAW II HAD A CERTAIN COMFORT HELPING ME WITH DAVID SMITH INPUT. I AM PROUD TO BE A FRIENDLY CHEVROLET CUSTOMER. THIS MAKE MY 7TH VEHICLE I JIM L. CRENSHAW II HAD A CERTAIN COMFORT HELPING ME WITH DAVID SMITH INPUT. I AM PROUD TO BE A FRIENDLY CHEVROLET CUSTOMER. THIS MAKE MY 7TH VEHICLE I PURCHASED FROM FRIENDLY CHEVROLET!! AND THEY ALL HAD BEEN AN GOOD EXPERIENCE. More
Blown away I was blown away by the professionalism of the entire company. My rep made me feel comfortable without the added pressure that comes with buying a new I was blown away by the professionalism of the entire company. My rep made me feel comfortable without the added pressure that comes with buying a new vehicle. More
Complete lack of customer service and total rip off WORST EXPERIENCE. NEVER GOING BACK. After going to Friendly many times for various services and maintenance, I decided to go back. I had Friendly r WORST EXPERIENCE. NEVER GOING BACK. After going to Friendly many times for various services and maintenance, I decided to go back. I had Friendly replace a part in my car and then the problem came back within a week! When I took my car back in to Friendly, they claimed that this was a completely different problem and that I needed another part replaced for ANOTHER $500. After arguing with the service advisor for a good 30 minutes, I decided to pick up my car, declining Friendly's service. The advisor tried to tell me that because this was a new problem, I would normally have to pay the $160 fee for the diagnostic test that had been done, but that they would do it free of charge. Don't act like you're doing me any favors dude because, no matter how many different ways you try to explain it, it was the exact same problem!! After much more arguing, the service advisor said that my car had *magically* reset itself and the problem no longer persisted, but he still recommended that I pay the $500 to fix the unbroken part for good measure...YEAH RIGHT. All in all, it is clear that Friendly's employees are more concerned about making a commission than helping their customers. And Friendly is most definitely the wrong name for this company--the service advisors as well as the girls at the concierge desk are far from friendly. And just to add fuel to the fire, you would think that after working with the same service advisor for over two weeks on the exact same issue, that he would be able to remember your name or at the very least, look up your car history to familiarize himself with the problem, but no. Frank (service advisor) had no idea who I was and did not remember what the problem was with my car--he finally looked up my car history a good 10 minutes into our phone conversation and goes, "Oh! I remember who you are now!"...Really? I know you work with a lot of customers, but it had been less than a week and I had left him numerous voicemails (none of which he responded to) explaining my situation. And the icing on the cake, Frank kept calling me by the wrong name even after being corrected AND having my file in front of him! You really know how to make the customer feel appreciated, Frank. Needless to say, I will never go back to this dealership. They totally ripped me off--I didn't even need the first part replaced in the first place and then my car just reset itself and everything was fine? What a joke. There's $500 that I'll never get back. More
Go see Oscar Mirimontes Oscar at friendly Chevrolet was awesome!! We looked at many different finance options and Oscar helped me with the the best option with the lowest mon Oscar at friendly Chevrolet was awesome!! We looked at many different finance options and Oscar helped me with the the best option with the lowest monthly payment available. The whole experience was painless and I will definitely be a returning customer. More
My experience Had an awesome experience. He explained everything very well about each car that was showed to us. Showed us our best options according to what I was Had an awesome experience. He explained everything very well about each car that was showed to us. Showed us our best options according to what I was looking for and never pressured me into something I didn't want. More
Great Experience! Everyone we came in contact with during our visit has been exceptional! Alex Reyes and Mucio were both a pleasure. Everyone we came in contact with during our visit has been exceptional! Alex Reyes and Mucio were both a pleasure. More