Friendly Chevrolet
Dallas, TX
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Horrible Service Department Do not take your vehicle to get serviced here. The manager is so rude and will talk down to you until you walk out of that place. I had to take my car Do not take your vehicle to get serviced here. The manager is so rude and will talk down to you until you walk out of that place. I had to take my car back 2 times before everything was actually fixed. When all said and done. I spent 400 more than I was quoted on my repair. If you have been in business for 50 years, you should be able to get a quote within 100 bucks estimated of what the final price is. Also, they will make you wait forever and not give a crap. STAY AWAY!!! More
A day at Friendly Chevrolet Great salesperson had good answers when asked questions knew what we where looking for. Store inside was very clean ask if we needed water to cool us Great salesperson had good answers when asked questions knew what we where looking for. Store inside was very clean ask if we needed water to cool us off.all around great service been back twice got a wash and another fill up. The place to go when looking a new truck or car More
New Purchase I completed an online application and received and immediate response. The sales guy was very nice and friendly and told me what I needed and when I c I completed an online application and received and immediate response. The sales guy was very nice and friendly and told me what I needed and when I could come in. I got in and the saleman was still very helpful and courteous. I got to the finance guy and he was friendly as well. All paperwork done and then I find out my spare key is missing and there is no spare tire in the trunk. The sales guy tells me that the car I got did not come with a spare and that the spare key is lost and another has to be made. He told me that I would be contacted by the service department but I am not one to procrastinate so I got proactive and contacted the service department myself. At this point no one seems to know what I am talking about and this is where I get unhappy. It is like the sales team tries to stay on top of everything but the service team is not as eager. All in all the experience was ok. I am sure it could have been much worse but I purchased the vehicle on 6/26/15 and on 7/06/15 I still have yet to get that spare key issue resolved. Go figure. More
Excellent The service was excellent. These are great people to work with all around. I really feel like I got the best deal possible on my car. The service was excellent. These are great people to work with all around. I really feel like I got the best deal possible on my car. More
SERVICE DEPT HAS NO GOOD CUSTOMER SERVICE Once I walked in service dept all reps turn there heads the other way. I did not get a greet or a smile from any of them. After a couple of minutes st Once I walked in service dept all reps turn there heads the other way. I did not get a greet or a smile from any of them. After a couple of minutes standing in front of reps one finally talked to me but had a bad attitude. Not sure how Friendly's Sales Reps are but having that bad experience with Service Dept makes me feel very uncomfortable going back to Friendly for any kind of service. More
New truck purchase A very good experience with the purchase and delivery of truck J C was very good as a salesman, Mellisa very knowledge in delivery. Would highly re A very good experience with the purchase and delivery of truck J C was very good as a salesman, Mellisa very knowledge in delivery. Would highly recommend if looking for new vehicle. More
Outstanding Customer Service A big thank you to Jimmie Crenshaw and Blake for helping me to find the car I was looking for. I really appreciate the way Jimmie handle the transact A big thank you to Jimmie Crenshaw and Blake for helping me to find the car I was looking for. I really appreciate the way Jimmie handle the transaction and for going the extra mile. More
Great Dealership Only reason I gave 4 stars cause nothing is perfect , everything was great . MY needs and expectation were all meet. I would recommend this dealership Only reason I gave 4 stars cause nothing is perfect , everything was great . MY needs and expectation were all meet. I would recommend this dealership to all family and friends ! More
Another Great Experience Just purchased our fourth car from Friendly Chevrolet. Derrick was wonderful with helping us find the car we wanted and Mucio was just as terrific. Just purchased our fourth car from Friendly Chevrolet. Derrick was wonderful with helping us find the car we wanted and Mucio was just as terrific. We got the car we wanted at the price we were expecting. Once again, Friendly Chevrolet delivered and we will be back when the time comes. More
Amazing experience. This was my first time in many years buying a car through a dealership. I normally buy cash cars because I look at these commercials and see the price This was my first time in many years buying a car through a dealership. I normally buy cash cars because I look at these commercials and see the prices and just I would just go on with a cash car. But, Oscar at Friendly Chevrolet went above and beyond what I thought a dealership would do. Thanks for an amazing experience and hopeful I will be able to get my next car there. Oh, yeah they are very friendly. More