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Friendly Chevrolet

Springfield, IL

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rated
223 Reviews

2540 Prairie Crossing Dr

Springfield, IL

62711

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Showing 223 reviews

February 14, 2019

Test drive and purchase of new vehicle My wife and I had a great purchase experience at Friendly. We were greeted by Tobin Pride and he walked us through the purchase steps into a great ne More

by praiseman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobin Pride
Feb 18, 2019 -

Friendly Chevrolet responded

It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, Bill Lynch, GM, (217)-547-0700

February 13, 2019

I Got what I wanted and more Got the truck that exceeded my expectations with a Certified preowned warrentee that is better than factory. 1st oil change was free as well which was More

by Medmison75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McGlothlin, Kurt Bushnell
Feb 14, 2019 -

Friendly Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Bill Lynch, GM, (217)-547-0700

February 07, 2019

Quality service  Very friendly service, very little wait time.I came in for oil change and tire rotation and the also answered some other questions i had and while i w More

by BelleStarr51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Phegley
Feb 07, 2019 -

Friendly Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Bill Lynch, GM, (217)-547-0700

February 05, 2019

Oil change and break work Great service and friendly too. Will recommend this dealership to my friends. I also have bought two vehicles from Joe Phegley. He is a great guy. More

by Chevy 2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Phegley
Feb 07, 2019 -

Friendly Chevrolet responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Joe and the team. Please let us know if we can do anything further to help. Best, Bill Lynch, GM, (217)-547-0700

February 03, 2019

Oil Service. Fast efficient service. We had a short wait time. My favorite sales person noticed we were there and took time to show us a very nice 2018 Chevrolet M More

by Chilly Willie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Phegley
Feb 04, 2019 -

Friendly Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Bill Lynch, GM, (217)-547-0700

January 31, 2019

Service I brought my work vehicle to Friendly Chevrolet a few times, each time Brendon has helped me. He is very thorough and courteous. The woman at the More

by cnorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe his name is Brendon.
Feb 04, 2019 -

Friendly Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Best, Bill Lynch, GM, (217)-547-0700

January 28, 2019

everyone contacted were very helpful Have all my service done here. Have always been satisfied, and will continue as a customer. Everyone is very cooperative, and very flexible. No hig More

by tlcook2139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier and service person, don't know their names.
Jan 28, 2019 -

Friendly Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Bill Lynch, GM, (217)-547-0700

January 25, 2019

Great service. We were treated very well while we had our car serviced. Then a young man helped us out to our car as husband has a hard time walking. Service was p More

by Loveimpala
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I did not pay attention to names.
Jan 28, 2019 -

Friendly Chevrolet responded

Thank you for your outstanding rating and review about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Bill Lynch, GM, (217)-547-0700

January 24, 2019

Very pleased! I was a little taken aback when I found that the first salesman I worked with had suddenly quit. However, I was placed with Kurt and I cannot express More

by fordfocus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Bushnell
Jan 28, 2019 -

Friendly Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Bill Lynch, GM, (217)-547-0700

January 18, 2019

Great customer service, great salesman (Kurt Bushnell), beau Awesome experience, all the way through driving our new vehicle off the lot! Would recommend the dealership and especially Kurt Bushnell for all your More

by knjb5496
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Bushnell
Jan 22, 2019 -

Friendly Chevrolet responded

Thanks for taking the time to leave us this awesome review! At Friendly Chevrolet Springfield, we take guest feedback seriously and are proud to see that you drove away happy in your new car. I will share your compliments with Kurt and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Best, Bill Lynch, GM, (217)-547-0700

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