Friendly Acura of Middletown
Middletown, NY
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First rate dealership. I have two Acuras from them. A 2017 TLX with 282k miles and a 2025 TLX Type S with 5600 miles. The 282k miles were enabled with the quality servic I have two Acuras from them. A 2017 TLX with 282k miles and a 2025 TLX Type S with 5600 miles. The 282k miles were enabled with the quality service of this dealership. All major maintenance and most minor maintenance were handled by same. New car purchase was seamless. No jerking me around with up charges on the hard to get Type S. So yeah, I want them to continue thriving. More
They always take the time to understand my needs and exceed my expectations every time. Friendly is not just the name of the dealership it defines the type of service received. DJ and Rey were amazing a exceed my expectations every time. Friendly is not just the name of the dealership it defines the type of service received. DJ and Rey were amazing and patient. More
I’ve had excellent results with both purchasing and having warranty work done by Friendly Acura of Middletown. Very good communication, very professional and helpful. I have no reservation of recommend having warranty work done by Friendly Acura of Middletown. Very good communication, very professional and helpful. I have no reservation of recommending them. More
Three months prior, I had gotten a 2 year old used SUV from Friendly Acura. I was utterly frustrated and over the car because I was bringing it to fixed for the fourth time for the same issue. My sales g from Friendly Acura. I was utterly frustrated and over the car because I was bringing it to fixed for the fourth time for the same issue. My sales guy Elie saw my frustration and was determined to get me into a new vehicle. The very next day, I sat down with Elie and sales manager John to work out the numbers. After a few hours my frown turned into a smile. They really went above and beyond to make me happy and I drove home with my brand new car. I could not be happier. I would recommend Friendly Acura and their team to anyone. I’m now a loyal customer for life. They’ve now become part of my family. So a very special Thank you to Elie F, John L, and Philip Giorgio the new GM for making this all possible. Again thank you guys so much from the bottom of my heart. More
Friendly Acura offers unmatched quick and efficient service. The process was seamless, and the team was friendly and pleasant to work with. Great customer service! service. The process was seamless, and the team was friendly and pleasant to work with. Great customer service! More
I had very professional experiencing trading in my car and purchasing my new ADX.. Ben Smith quickly took car of all paper work and patiently answered all of my questions. My trade-in was fair. . I would and purchasing my new ADX.. Ben Smith quickly took car of all paper work and patiently answered all of my questions. My trade-in was fair. . I would recommend this dealership to anyone due to the friendly competent staff and the quality of the vehicles. More

