Fretz RV

My First Experience Buying An RV I wanted to say a few words about my positive experience with FretzRV. I have bought many new cars, but this was my first experience purchasing an I wanted to say a few words about my positive experience with FretzRV. I have bought many new cars, but this was my first experience purchasing an RV. Because I am a neophyte RV-er and because I had heard that RV sales has a negative reputation, and because this is a rather expensive proposition, I agonized over this decision for many weeks. I knew very little about the process, and I had doubts about dealing with a company out of state. I emailed Al Papa dozens of times and he always answered my questions and stuck with it even though I must have seemed to be just a curious un-serious person. I know I was a “pain in the posterior.” I visited your facility a few days ago and was very impressed. Al is a very personable guy. Mary and I felt at ease with him from the start. He was very patient. He seemed kind and was genuinely interested in us. He even volunteered to bring water for our dog. I felt as if I was family. When it came to working with Brian Strampel, I was also very impressed. He was able to save us a lot of money and made it easy to purchase the Roadtrek camper, and to register it in New Jersey. I came away thinking, “This guy really knows his stuff.” Actually, this was the first time I’d ever purchased a vehicle where I was at ease and laughing during the process. I never regretted traveling the 89 miles one-way to your company, and I have no reservation in highly recommending you to anyone. Please give my regards to Al and Brian. Ps. I also loved your store. Frank Pellecchia More

Bgs51 Excellent experience from start to finish. I would highly recommend Fretz RV.everybodt at Fretz was friendly and extremely helpful. They were there to Excellent experience from start to finish. I would highly recommend Fretz RV.everybodt at Fretz was friendly and extremely helpful. They were there to answer all ,y questions. More

Purchase of 2018 Pleasure Way Ascent Once we decided on purchasing a Pleasure Way Ascent, Bob Spack was very professional and responsive in identifying and delivering the unit we wanted. Once we decided on purchasing a Pleasure Way Ascent, Bob Spack was very professional and responsive in identifying and delivering the unit we wanted. We were pleasantly surprised by the excellent financing terms arranged by Brian Strampel. More

Very happy with Fretz! We are first time RVers and had done lots of research and visited several dealerships. We went to Fretz because we were interested in a Jayco and the We are first time RVers and had done lots of research and visited several dealerships. We went to Fretz because we were interested in a Jayco and there were two dealerships. One never called back but I got Mike Myers and he was very responsive and patient. After spending time with him and he answered so many of our questions, we were very comfortable with him and there was never any pressure. We bought a fifth wheel and at the same time ordered a Ford truck. The truck was supposed to come in first but was delayed. The Jayco came in right when they said it would. We could not pick it up because we had no truck but Fretz was great about the delay and even let us visit it! Dealing with Mike Myers and Brian Strampel was great. Would happily recommend them! More

Low pressure, helpful purchase Harris Walters was our salesperson, and he was extremely helpful but did not pressure. Fretz also did an excellent job with the hitch install and show Harris Walters was our salesperson, and he was extremely helpful but did not pressure. Fretz also did an excellent job with the hitch install and showed me how to use it. More

A great place to purchase an RV! Had a very pleasant buying experience. Purchased a 2017 Micro Minnie. Salesman Harris was helpful and informative. Answered all questions and addresse Had a very pleasant buying experience. Purchased a 2017 Micro Minnie. Salesman Harris was helpful and informative. Answered all questions and addressed any concerns. By our side from start to finish. Plus no pressure to make a sale. Easy to work with everyone involved. All friendly and professional. Thank You! More

Great Experience Not only will we recommend Fretz RV to our friends & family, we would purchase another RV from them in a second. Friendly, honest and accomodating fro Not only will we recommend Fretz RV to our friends & family, we would purchase another RV from them in a second. Friendly, honest and accomodating from the first phone call thru completion of the sale dealing with everyone at Fretz was a pleasure. See Luke to purchase your RV today! Thanks to Brian as well. More

I Will Be Back We have never camped, or had a travel trailer and I was a little hesitant to make the move. I was looking locally, but not one had trailers under 22 f We have never camped, or had a travel trailer and I was a little hesitant to make the move. I was looking locally, but not one had trailers under 22 feet. I went online searching for a Travel Trailer and ran across Fretz RV. I wanted something not to big, easy to tow but yet enough room for my wife and possibly an occasional visitor. I spoke with Andrew Long by email, who suggested the Forest River r pod178. It was just what I was in the market for! They just received it from a customer who wanted a larger trailer, and I lucked out. The size was perfect! After going over the unit with questions and several emails, I said I would take it. He then put me in touch with the business manager Brian Strampel, who worked out the details by email. I drove an hour and a half to pick up our new Pod. Mr. Harris Walters greeted me when I arrived, I had inquired about a brake controller and they made arrangements that when I came in to pick up the Pod, they would have a brake controller installed. He took my keys and my truck went to their service department. While that was being installed, being a newbie to the trailering world, he went over the entire camper with me, answering all my questions and concerns. From the water hook up, sewer drain, black tank, grey tank, propane . . . top to bottom, stem to stern. He went over what I would need as a beginner to get started chocks, regulators, black hose, white hose, right down to the toilet paper. When my truck was ready, the service department drove it over and hooked up the trailer again going over everything with me about the brake controller. Before I left, Harris asked me to do him a favor and I asked what is it. He said when you get home to call him just to let him know how I did. I was nervous at first, especially in traffic with all that extra weight behind me, but after driving almost two hours back home, by the time I pulled in the driveway I was fine. The brake controller made a huge difference. The entire staff at Fretz was unbelievably friendly, making me feel very comfortable and putting me at ease, the whole process was painless. I would definitely recommend Fretz RV to anyone in the market for an RV . . . My only complaint is I wish they weren't so darn far from me. More

Best experience We bought a 2010 pop up from Mark, who was fantastic. Kept us informed along the way. Was given a full tour of our new camper and feel confident about We bought a 2010 pop up from Mark, who was fantastic. Kept us informed along the way. Was given a full tour of our new camper and feel confident about taking it out on the road. Brian helped us along our path to financing and we can't wait for out first trip in a week. Top rate RV dealer and so helpful, we never felt rushed and we were never pressured into making a decision. More