Fresno Mazda
Fresno, CA
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Service review Lithia Mazda has been awesome from purchase to service on our Mazda 6. We have had a wonderful experience with the sales people and service people. We Lithia Mazda has been awesome from purchase to service on our Mazda 6. We have had a wonderful experience with the sales people and service people. We couldn't be happier! More
Car purchase I am very pleased with the purchase of my used vehicle. Nick was great to deal with. I did not feel pressured or uncomfortable at any time. I am very pleased with the purchase of my used vehicle. Nick was great to deal with. I did not feel pressured or uncomfortable at any time. More
Great place, great car! I was undecided about the car I wanted to buy, but knew I wanted a SUV. Mazda had great ratings, so I went to try one out. There has been only one o I was undecided about the car I wanted to buy, but knew I wanted a SUV. Mazda had great ratings, so I went to try one out. There has been only one other car that was my favorite and it was a Mazda 929. Having driven the CX5, I was smitten. It turned out to be my "new favorite car". Daniel Gaitan started me out, with a test drive. Then we talked color and then got serious. My daughter did most of the paper work, but we got everything we wanted. DJ was great, as was Robert. I dealt with Lithia on my last car, which was a Hyundai and I would definitely deal with Lithia again. Thank you More
Renewed Faith I am so delighted that you have a woman as a service consultant. She id an exceptional job of listening and customer service. She did not try to upsel I am so delighted that you have a woman as a service consultant. She id an exceptional job of listening and customer service. She did not try to upsell or lie to me like my previous experiences at the dealership. I disliked coming to the your dealership in the past that I was going to go to Lithia Ford to get the work done but decided to try Mazda one more time. Marina renewed my faith in the service department. She is a real gem and asset to your department. More
Great service; wonderful experience. I love everything about this dealership. Great service, smart and knowledgeable people in a clean and safe environment. Their prices are not out of I love everything about this dealership. Great service, smart and knowledgeable people in a clean and safe environment. Their prices are not out of line. I highly recommend these folks! More
Auto Service on my Volvo XC60 The Service Man, Ronnie, was very helpful and professional. He did an exceptional job and I hope to be able to call for his help again. As it really The Service Man, Ronnie, was very helpful and professional. He did an exceptional job and I hope to be able to call for his help again. As it really helps to make contact with a familiar face. They did a good job with my car. Assured me that the problem was solved. Washed my car :) And provided me with a loaner car that I really needed for that day's work. Thank you and I'm glad to give you an excellent rating. More
Extremely courteous They were on time and very good to work with. The shuttle driver was very professional. Every Mazda employee was friendly. Very pleased with overall They were on time and very good to work with. The shuttle driver was very professional. Every Mazda employee was friendly. Very pleased with overall service. More
Low pressure Good car and was treated well by Dakota. He gave me the information I wanted and didn't try to hard sell. Don't know about the other sales people, but Good car and was treated well by Dakota. He gave me the information I wanted and didn't try to hard sell. Don't know about the other sales people, but would recommend Dakota. More
Great! The car we wanted was available, the sales representative was very knowledgeable about the car, the paperwork was effortless due to the great skill of The car we wanted was available, the sales representative was very knowledgeable about the car, the paperwork was effortless due to the great skill of the professional and friendly representative. Over all a great place to buy a car! More
The salesperson made the difference When we first went to this dealership, we were not sure what car we wanted. All we wanted to do was test drive a Mazda3 S Grand Touring. Victor Garcia When we first went to this dealership, we were not sure what car we wanted. All we wanted to do was test drive a Mazda3 S Grand Touring. Victor Garcia was the sales person who approached us and answered all our questions. After test driving the car, we left and he did not put any pressure on us to stay and negotiate. We went to a different Mazda dealership that I won't mention, but after meeting with their sales people we realized we didn't want to deal with them so we went back to Lithia and asked for Victor. Long story short, my wife wanted the Mazda3 but wasn't sure of the color and throughout the entire process Victor was patient, friendly and professional. The color and model we wanted was not available any where in the valley so Victor found it from another dealer, had it brought to Lithia and made sure it was clean and perfect for my wife. He truly made the experience very pleasant and easy. If we ever need another Mazda, Lithia is where we'll go and Victor is the guy we'll ask for. The only thing I would suggest for Lithia Mazda is that they work with Costco Car Buying program. They're not part of their network and i'm sure if they were it would bring even more business their way. More