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Fresno Chrysler Dodge Jeep Ram - Service Center

Fresno, CA

4.7
175 Reviews

175 Reviews of Fresno Chrysler Dodge Jeep Ram - Service Center

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November 27, 2024

Randy Giese provided me with great service and efficient updates regarding my car! It's a pleasure to bring my car into Fresno Chrysler Dodge/Jeep/Ram! More

by spanish.dancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Giese
November 22, 2024

Very Professional and Attentive! Drove in, got checked in and an hour later ready to go! More

by Lloydbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
October 31, 2024

A a a a a a a a a a a a a a a More

by greeg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Giese
October 18, 2024

Outstanding service department! Jorge Fernandez is a tremendous asset to the Service Department team! We’re looking forward to the next time! More

by toddgibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Finegan Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shafi Sharzad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laszio Bodi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The rear disc brake assembly mounting bolts on my RAM truck are so over tight from the factory that my best impact wrench cannot break them loose. I contacted this service department and asked them if th More

by r2a2t2
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa Davis-Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Fresno Chrysler Dodge Jeep Ram responded

 Hi, we appreciate your feedback and are sorry to hear about your experience with our service department. Our goal is always to assist our customers, and it's concerning to hear this wasn’t reflected in your visit. If you would like to discuss this further, please email our Service Manager at wendy@fresnochrysler.com.  Thank you for sharing.

October 14, 2024

Always please with the service and the help Randy Giese has always provided me. When I bring my Ram 1500 Big Horn in for service. More

by tlmsr1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy in service department
October 04, 2024

I recently purchased a brand new Jeep that required some warranty work. Due to the nature of the problem it required it to be in service for an extended period of time. From the moment I dropped off my Jeep More

by Nathan Lange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kent
September 30, 2024

Craig Kent the service advisor was outstanding. The technicians and the personnel in the shop did a very good job replacing my turbo charger. I was impressed with the speed of the thanks again, Lon More

by lonnie3207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kent service advisor
September 23, 2024

Oil was changed in a timely manner. Free oil change had expired but it was given to me much appreciated More

by chitolcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Cuddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Our service advisor, Randy always takes care of our concerns and is very responsive. This is hard to find, we have experienced below par at other Dodge dealerships but not at Fresno Dodge. More

by breashearsfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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