Fresno Chrysler Dodge Jeep Ram - Service Center

My car was kept since Wednesday July 31 to Monday August 4 I don’t know if parts are ordinal and if car didn’t leave my shop 2 lines came up on my screen next day Advisor didn’t call me with updates nor did 4 I don’t know if parts are ordinal and if car didn’t leave my shop 2 lines came up on my screen next day Advisor didn’t call me with updates nor did he do was he said would happen I need proof parts are originals I told him I only wanted my car worked on at dealership because I am afraid they would do something bad at a place that’s not a dealership- was there yesterday my radio needs to be replaced- when it wasn’t broken before what happened my car was kept there for so long ? I need to know proof that parts are originals and that my radio wasn’t taken out from my car and I got a broken one now in mine Advisor Jorge Fernandez George More

My car was kept since Wednesday July 31 to Monday August 4 I don’t know if parts are ordinal and if car didn’t leave my shop 2 lines came up on my screen next day Advisor didn’t call me with updates nor did 4 I don’t know if parts are ordinal and if car didn’t leave my shop 2 lines came up on my screen next day Advisor didn’t call me with updates nor did he do was he said would happen I need proof parts are originals I told him I only wanted my car worked on at dealership because I am afraid they would do something bad at a place that’s not a dealership- was there yesterday my radio needs to be replaced- when it wasn’t broken before what happened my car was kept there for so long ? I need to know proof that parts are originals and that my radio wasn’t taken out from my car and I got a broken one now in mine More

Oscar was efficient, clear on what service was to be performed and provided an accurate estimate of cost and time to complete the service. performed and provided an accurate estimate of cost and time to complete the service. More

Timely service but I was left a little. When I dropped offthe truck.i mentioned my def system light coming on and that it felt a loss of power while towing. When I picked up I asked if it When I dropped offthe truck.i mentioned my def system light coming on and that it felt a loss of power while towing. When I picked up I asked if it was looked at and the rep said no. He said I would have to call in for an appointment to check that out. I think he just forgot to have them check. More

Rosa was great. She was very knowledgeable and friendly, and kept me updated on my car's status to make sure it was ready in time for an appointment that was schedul She was very knowledgeable and friendly, and kept me updated on my car's status to make sure it was ready in time for an appointment that was scheduled for later that day. I couldn't have been happier. I will continue to use this dealership for all my service needs. Prices are right too! More

Rosa was a very helpful Advisor answered all my questions. And made sure everything was taken care of in a timely manner. Great Service questions. And made sure everything was taken care of in a timely manner. Great Service More

Friendly, great service, great communication and pleasant experience. Took care of me every step of the way! experience. Took care of me every step of the way! More

Great costumer service and they helped me schedule an appointment for a recall I was not aware about. appointment for a recall I was not aware about. More

They were friendly and professional. I appreciate that they got me in quicker than Clovis!! I would have liked to have my truck cleaned of the oil and Def that got sprayed onto the truck I appreciate that they got me in quicker than Clovis!! I would have liked to have my truck cleaned of the oil and Def that got sprayed onto the truck. They did change my oil with no fuss, as well as repairing the Def assembly. More

Jorge was very helpful and polite. I recommend this dealer for service to your vehicle. I recommend this dealer for service to your vehicle. More