Fresno Chrysler Dodge Jeep Ram
Fresno, CA
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Contacted dealer on the internet. Received a quote via email that was acceptable. Went into dealership and made a good deal with Phillip Ollvarez. He was very friendly and informative. Gave me a fair t email that was acceptable. Went into dealership and made a good deal with Phillip Ollvarez. He was very friendly and informative. Gave me a fair trade in value for my used truck. Everyone I dealt with were very friendly. This was a painless buying experience. I highly recommend Fresno Dodge. I love my new truck. It is exactly what I wanted. Thank you for a great buying experience. Jerry Johnson More
Unfortunately, due to pretty much all previous car-buying experiences (I'm 61 years old), I walk onto a car lot already in defensive mode. With Fresno Chrysler, that mode quickly turned to positive and I was experiences (I'm 61 years old), I walk onto a car lot already in defensive mode. With Fresno Chrysler, that mode quickly turned to positive and I was able to work with Phillip and, eventually, David to conclude a pleasant car-buying experience - never give up hope that there are honest and down-to-earth folks selling cars! I know that, now - based on my experience at Fresno Chrysler on 1/25/2014. Thank you guys! More
Saw the vehicle online and negotiated a price with Phillip over the phone. Car was in excellent shape and was able to easily negotiate further within a few minutes. Low pressure. Thanks! Entire tim Phillip over the phone. Car was in excellent shape and was able to easily negotiate further within a few minutes. Low pressure. Thanks! Entire time on lot was about an hour since we were paying cash. More
It was a great experience. Kyle was up front on the price and dealing of the sale. We got our price we wanted for our trade in and the payments we wanted for the new Ram 2500HD Diesel. Kyle took the price and dealing of the sale. We got our price we wanted for our trade in and the payments we wanted for the new Ram 2500HD Diesel. Kyle took the time to walk through the procedure and then after sales was complete Kyle walked us again through the operations of the vehicle. I would recommend Kyle as a sales person to anyone. Kyle was very friendly , answered our questions and was patient with us and our strange questions. More
My wife and I went into Fresno Chrysler Dodge Jeep Ram to look at a Jeep Grand Cherokee Overland we saw online. We had worked with Kyle via email before going in. We arrived 40 minutes before closing. Kyle h look at a Jeep Grand Cherokee Overland we saw online. We had worked with Kyle via email before going in. We arrived 40 minutes before closing. Kyle had pulled the vehicle off to the side and got it ready to show us before we had arrived. When we arrived, we were greeted and introduced to Kyle. He walked us out to the vehicle and took time to talk about its features and introduce us to the Overland trim. Kyle did a great job at spending adequate time with us and answering all of our questions. Even though it was 10 minutes to closing he even offered us to test drive the vehicle. I never felt like Kyle was trying to be pushy and force us into something we didn't want. Once inside Kyle sat down with us as we discussed buying the vehicle. He listened to our concerns and with the help of the staff we were able to make a decision that we wanted to purchase the vehicle. We felt like we were getting a fair purchase price on the vehicle. David did a great job at finding the right lender and getting us an interest rate on the financing lower than we expected. When we sat down with David to finalize the sale, he did a good job at listening to us and being thorough with the paperwork. We didn't feel like there were any hidden surprises that we weren't expecting. We were appreciative that he took the time to find us the best financing that fit our needs. By this time it was an hour after closing and we appreciated that the staff took the time to stick around and not rush through the sale. As we were waiting for Kyle to finish prepping the vehicle to drive off the lot, we appreciated that Tim took the time to introduce himself and thank us for doing business with him at his dealership. We appreciated that his staff spent adequate time with us to help us buy our new Grand Cherokee. Once outside, Kyle did a quick walkthrough of the vehicle and told us a few things about operating the vehicle. He told us we could come back another day and spend more time with him if we wanted to. We had done lot of research beforehand and had visited other dealerships in the area with no success. We felt like other dealerships didn't take the time to earn our business and see how serious we were about buying a Grand Cherokee. We were happy to get a good deal and work with a friendly and honest staff. We would definitely recommend Fresno Chrysler Dodge Jeep Ram. More
I gave this rating because Kyle Bier made my visit very easy and pleasant. He worked with me all the way from the phone to the car dealership. He was very helpful in answering questions and he knew what easy and pleasant. He worked with me all the way from the phone to the car dealership. He was very helpful in answering questions and he knew what fitted my needs in the car that I choose. More
The salesman was very knowledgeable about the vehicle. I received little to no pressure and the buying experience was relatively painless. I feel it was a fair transaction. received little to no pressure and the buying experience was relatively painless. I feel it was a fair transaction. More
We were looking for a new vehicle for my wife. This would be our second Dodge in five years. Since we were treated well at our previous dealership and had even sent them another customer that purchased a veh be our second Dodge in five years. Since we were treated well at our previous dealership and had even sent them another customer that purchased a vehicle, we started there. We were offered a vehicle that had next to nothing in comparison for a price close to what we paid at Fresno Dodge. Not to mention the financing (while not bad) was a better rate than the other dealer or myself could obtain. At first I really believed that our previous dealer was really going to take care of us. That they would make every effort considering we live a minimum of over four hundred miles from either dealership. After researching the ol' interweb I came across F.D. I contacted Kyle on the phone and was immediately treated like a normal person and not a number on the sales count for the month. He was very easy to work with. He took the time to get us the best possible deal (believe me, I researched for days) The price and financing absolutely put our other offer to shame, I mean horribly to shame. Once the general details were ironed out, we decided to head there and see what we thought in person. Once there, it was a very relaxed, easy process for once. Test drive, then paperwork went so fast and smooth that I thought I was dreaming. Even after all was said and done, Kyle took his time and explained every detail of our new vehicle, and that was a lot of stuff to go over. We are beyond happy with our experience at F.D. As for Kyle, I would return to him and buy another vehicle in a second flat. More
I was given respect, options, and all of my questions were answered by Kyle Bier, he worked very hard to gain my business and trust. I appreciated his honesty and overall "hard working ethic" and profess were answered by Kyle Bier, he worked very hard to gain my business and trust. I appreciated his honesty and overall "hard working ethic" and professionalism, I will recommend my friends to Fresno Chrysler Dodge Jeep Ram!!!Thank you kindly. More