Fresno Chrysler Dodge Jeep Ram
Fresno, CA
Filter Reviews by Keyword
By Type
Showing 306 reviews
Simple and easy Scoot did a great job to make my visit as easy and painless as possible. He did a great job to get me the best deal and made sure all my questions and Scoot did a great job to make my visit as easy and painless as possible. He did a great job to get me the best deal and made sure all my questions and concerns where addressed and taken care of. More
Took my Dodge to repair a check engine light. The mechanic had no idea what the problem was. From wires to gr valve. Couldn’t figure it out but the bill was getting very high. Service was horrib The mechanic had no idea what the problem was. From wires to gr valve. Couldn’t figure it out but the bill was getting very high. Service was horrible. Went to pick up my truck and they did not help me. I left will see how long it takes them to get my truck. This is in Fresno dodge. Words experience I’ve ever had More
Great Experience. Phil was very pleasant and honest This is the second vehicle I purchased from Fresno Chrysler Dodge. Both experiences were pleasant. I liked the transparency and professionalism that P This is the second vehicle I purchased from Fresno Chrysler Dodge. Both experiences were pleasant. I liked the transparency and professionalism that Phil displayed. He went above and beyond what was necessary. Robert in finance was excellent as well. More
Honest Scott We’ve been looking for a car or truck the last few weeks. We spent 2 days at Gill in Madeira trying to work out a deal. When we got home we received We’ve been looking for a car or truck the last few weeks. We spent 2 days at Gill in Madeira trying to work out a deal. When we got home we received a call from “Scott” at Fresno Dodge. I told him what we wanted and the monthly payment. He got us as close as Gill ever tried. Thanks to Scott for being honest with us...A car salesman that tells the truth upfront. Kudo’s for having such a friendly and honest man on board. More
Rubicon purchase 2019 The sales team at the dealership was knowledgeable, helpful, and always there to support. The finance and sales managers were super supportive and I The sales team at the dealership was knowledgeable, helpful, and always there to support. The finance and sales managers were super supportive and I will highly recommend them to my friends, family, and coworkers. More
They make buying a car like if should be. The best car buying experience I have had in thirty years. Professional from the word go. We were in and out of the dealership in forty-five minutes. The best car buying experience I have had in thirty years. Professional from the word go. We were in and out of the dealership in forty-five minutes. As we were driving off the lot my wife says,"That was by far the best buying experience we have ever had, it sure beats three hours." We have bought forty-seven cars and trucks in the last thirty years, so we have a strong basis to make that statement. Our salesperson, Phillip, was the key in making it so easy. He had everything ready when we got there, we were coming from Bakersfield. And that is another story, we bought in Fresno because our dealer in Bakersfield was not as professional and could not get their act together. In all, if you are going to buy a Chrysler product, wherever you are, and drive to Fresno Chrysler Dodge Jeep and Ram, you won't be sorry you did. More
Low pressure, informative, accommodating Our sales person was very accommodating and eager to answer every question we had. When it came time to talk price he informed us of the available di Our sales person was very accommodating and eager to answer every question we had. When it came time to talk price he informed us of the available discounts and helped us find a more desirable vehicle at a nearby dealership under the same ownership. He had it delivered from across town while we were reviewing paperwork so we could see it first hand. The paperwork process was smooth and we felt like we got a good price and the vehicle we wanted. We'd definitely go back for our next purchase. More
RUN DONT BUY HERE Don't buy ANYTHING from Fresno Chrysler. Their salesman talked me into buying a NEW 2019 Jeep, they took my down payment after we agreed to the price Don't buy ANYTHING from Fresno Chrysler. Their salesman talked me into buying a NEW 2019 Jeep, they took my down payment after we agreed to the price and then DID NOT put the correct price on the contract. I confronted Kyle and he canceled 4 contracts I signed yet to find fault in each one and confronted his mistakes on. He wrote up 4 additional contracts which I refused to sign on 11/29. The one I finally signed was on 11/29 and still $592 over the agreed price. But better than 10K+ over the agreed price. My main issue was when this 2019 Brand New Jeep Cherokee ended up reversing on me in Park! & reversing on me in Drive!! To have the vehicle returned for service on 11/30 and be yelled at by Tim because he "had a long day" he said. He yelled at Wendy "Don't service her vehicle" then yelled at me and my mom "take your vehicle and get off my property!" We couldn't drive it it's not safe. I waited 2 hours for it to be TOWED 2 miles to them, if It was safe to drive I would have driven it 2 miles to them instead of WAITING 2 hours for a TOW. On top of that, I told my mom lets just get off his property as he ordered and as we were walking to My Moms car his employee claiming to be named "Manny" a "sales manager" Throws my brand new car keys AT My mom and I which HIT her Car AND the Street !!!! Fearful, We left ! On top of this I was only given ONE Key when I bought the vehicle. Kyle dated my contract I signed on 11/29 he dated it 11/28 to cover up his continuous attempts to FRAUD Me. Aside from all this, Tim didn't want to even hear about his employee or the car's problems after just one day driving it 45 miles. Tim said it won't change anything and that he had to get back to selling cars and had no time for my concerns. I PUT 10,200 DOLLARS Down on this SUV. To learn on 11/30 it IS A RECALL at the time It needed Service. I was at this dealership from around 4pm to 1040pm at night on 11/28. on Dec 1 I was threatened that the SUV will be REPO'd if I didn't drive it off Tim's lot. I arranged corporate to contact TIM and tell him he HAS To release my SUV To My TOW Truck. So he did. He told my TOW guy don't take the vehicle to Clovis Chrysler because he OWNS Clovis too. Tim is the owners son HUH? Well. Then I want to talk to his daddy..... This is not how you treat a customer who gives you 10,200 dollars Cash. Avoid this dealership and every dealership in Fresno Like the Plague ! because apparently he owns just about all of them. Yeah Tim was yelling at me and I was crying. I won't be crying anymore. I just received my second key finally after 2 weeks and they damaged and scratched up that key too. This won't be the only place you hear from me..... The idiocy of this dealership has caused me sleepless nights of stress. More
2019 Jeep Cherokee Customer service was outstanding. No pressure at all from Scott, Phillip or Robert. Easy process and they met my purchasing requirements. Definitel Customer service was outstanding. No pressure at all from Scott, Phillip or Robert. Easy process and they met my purchasing requirements. Definitely recommend stopping by and speaking to them if you’re in the market. I already miss my Jeep Wrangler but the Cherokee is a great alternative. More
Pacifica Hybrid Great experience! Drove from San Jose to buy the car and it was worth it :) All people who we met at the dealership were very polite and answered all Great experience! Drove from San Jose to buy the car and it was worth it :) All people who we met at the dealership were very polite and answered all our questions. More