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Fresno Chrysler Dodge Jeep Ram

Fresno, CA

4.7
338 Reviews
We have everything to meet your automotive needs: new Jeep SUVs and RAM trucks, pre-owned and used vehicles, car finance services, car service center and car parts center! You’ll find all of the most popular models, like the Jeep Cherokee and RAM 1500, in our new inventory as well as many reliable pre-owned cars in our used inventory. If you have any questions about our cars or services, give us a call at (559) 431-4000 or (559) 390-0029. Contact Fresno Chrysler Dodge Jeep RAM online today. We are proud to serve Fresno, Madera, Visalia, Hanford and the surrounding areas, and we look forward to working with you!
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6162 N Blackstone Ave

Fresno, CA

93710

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Showing 338 reviews

May 23, 2023

Very helpful staff and knowledgeable! They were very fast and great customer service from the team! More

by Chrisjheath55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Diaz
May 22, 2023

Thanks to Randy his team got the job done on my Ram and back on the road More

by Bobstar572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
May 22, 2023

Had a major repair done, that was handled extremely well and fast so there was very little down time with the vehicle. Randy did a great job. More

by michael.lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Giese
May 09, 2023

Terrible service, they are not helpful. They do not communicate with you. They took the whole day to give me an update in my vehicle and they did not do anything and charged me a lot money More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Bier
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Fresno Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We understand that you were unhappy with your service at our dealership and we always aim to provide high-quality service to all of our customers. This is never the type of experience we would like someone to have with our dealership. When convenient, we would love to speak with you directly regarding your visit to learn more. Please reach out to our Service Manager, Wendy Baker, at wendy@fresnochrysler.com.

February 12, 2023

A simple oil change should not take 2 hours. Why make an appointment if you’re stuck in the back of a line of walk ins anyways. Also why schedule an 11:30 appointment when almost all the mechani More

by Dudemiester313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar, was friendly enough.
Feb 15, 2023 -

Fresno Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We do not want our customers to be disappointed in the service they receive from our service center. Our service technicians always aim to provide fast and high-quality customer service to all of our customers! We would love to speak with you directly regarding your experience. When convenient, please reach out to our Service Manager, Wendy, at wendy@fresnochrysler.com.

April 19, 2022

I have a Ram truck. While still under warranty I left it for the second time. Same Oil leak. 10 days later I paid $1900 to for fixing what they said was an internal o More

by reachlesvogt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Apr 16, 2022 -

reachlesvogt responded

Your service manager is a total rude, Egotistical, jerk that you can read about all I’ve Written about on every available Internet complaint platform. He needs to apply for work at MacDonalds. I tell all the people, including my 50,000 FB friends to not do business At Gill.

Apr 16, 2022 -

reachlesvogt responded

My negative publicity has only just begun!!! I don’t like getting screwed. Les Vogt

February 26, 2022

No certificate provided to prove recall completion Did not diagnose problem I asked for initially Had to return another day to fix the problem I asked for in the first place Now I need to make anoth More

by Paul M
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar
Feb 26, 2022 -

Paul M responded

Now I may have to take time off from work to fix a problem that should have been taken care of the first time I asked.. Just very dissatisfied

December 17, 2021

I took my 2016 Jeep Patriot to get the front end fix tie rods low control arms bushings it hasn't been three months in my vehicle is doing the same thing that I took it in to get fixed what a service More

by Romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adrian
December 01, 2021

Amazing Dealership. From a concerned and responsive sales staff, and the most incredible service and tech staff, this was the friendliest service organization I've ever experienced. Several employees More

by John.kuzmik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Gaynor, Randy Giese, Wendy, Craig
September 05, 2021

Maid an appointment and took my car in on a recall. FCJD Finally called at the end of the,day, when I called to confirm pick up. I was told they were closed and I could not have my car until Tuesday, three More

by Rochelleknoll64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laszio Bodi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Cuddy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Services department
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