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Fremont Toyota - Service Center

Fremont, CA

4.6
3,939 Reviews

3,939 Reviews of Fremont Toyota - Service Center

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March 11, 2020

15K service on Toyota Prius Visited for a 15K serrvice on my Prius. Steve Sako, service advisor as usual is excellent. Checked me in promptly and called me when car was done. More

by jsaini
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Mar 12, 2020 -

Fremont Toyota responded

We're so glad to hear that you remain satisfied with the service that Steve is able to provide for you and your Prius! We appreciate you continuing to work with us and look forward to helping you with any of your future automotive needs. Thank you!

March 10, 2020

Had a service appointment at 08:15, was in and out in 30 minutes!Was pleasantly surprised by the quick service! Thank you, Fremont Toyota!👍😃 More

by OHARAMONIKA
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar, Service Consultant.A.Arawiran, Certified Technician
Mar 11, 2020 -

Fremont Toyota responded

Thank you for the great review! We're glad our team was able to exceed your expectations with quick and quality service. We hope for the opportunity to help with any of your future needs. In the meantime, please reach out to us if you have any questions or need any additional assistance!

March 10, 2020

Good service . Very nice peoples. Their are very sweet and very helpful. Helpful very good service . Satisfied with the work. Brian the tireman was very nice. More

by BLANCAGUERRA168
Recommend Dealer
Yes
Employees Worked With
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TERRY CARPENTER
Mar 10, 2020 -

Fremont Toyota responded

It's great to hear you enjoyed our team and the service in which they were able to provide on your recent service visit, Blanca! We're glad we had the opportunity to help and hope to work with you again. Thank you!

March 06, 2020

Superb customer service Steve Sako has been my service manager since 2003 and has always provided excellent customer service. He is very attentive to my needs and always will More

by WATERSTOPDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg the shuttle driver
Mar 09, 2020 -

Fremont Toyota responded

Thank you for continuing to work with Steve for all of your service needs! It's absolutely awesome to hear how much you enjoy his attentiveness and the quality that he's able to provide with each and every visit. We look forward to continuing the relationship and helping with any future needs you may have. Please feel free to reach out if you need any assistance or have any questions about the pricing.

March 05, 2020

I am visiting March 2nd 2020 in Fremont Toyota my car first service manager Patrick OBrien excellent services mycar returns on time thanks for Toyota company More

by PAPUSURINDER
Recommend Dealer
Yes
Employees Worked With
Patrick oBrien
Mar 05, 2020 -

Fremont Toyota responded

Thank you so much for those uplifting words! We're so glad you enjoyed your visit! We look forward to working with you again in the future!

March 05, 2020

Mark Muth isvery friendly, professional & trustworthy in addition to being very Service oriented ! He stayed lated when Lyft was running behind on my ride from BART More

by JOE.FRISZ
Recommend Dealer
Yes
Employees Worked With
Markara Muth
Mar 05, 2020 -

Fremont Toyota responded

We are incredibly lucky to have Mark on our team that is for sure! We will be sure to pass your compliments on to him! Thank you so much, Joe, for that great review and for your recommendation! Let us know if we can ever do anything more for you!

March 05, 2020

Poor Service I was there to get my vehicle serviced and was told the vehicle is ready and I arrived at the dealership and the car was still hoisted with no one ins More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Assistant Manager
Mar 05, 2020 -

Fremont Toyota responded

Thank you for the feedback. It’s disappointing to hear that we may have inconvenienced you in anyway with the duration of your wait and involved customer service. Please know that customer service is a major focal point for our team. With that said, we would love to hear more about your experience to make any needed improvements and best address your concerns. At your earliest convenience, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

March 05, 2020

Steve Sako is my service manager. He made sure the job gets done in timely manner, friendly and approachable. I go to this dealer because of him. More

by Zoe
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Mar 06, 2020 -

Fremont Toyota responded

We appreciate you providing feedback from your recent service visit, Zoe! It's great to hear that Steve was able to provide you with an experience worthy of 5-stars. We're glad he's able to consistently help you with all your service needs. Thank you and we look forward to helping with any of your future needs!

March 04, 2020

underwhelmed by the extent of (prepaid) maintenance I expected a thorough checkup for the hybrid, maybe a computer analysis and driving test, but apart from rotating tires, about all that was done was v More

by MICHAEL.CONNIFF
Recommend Dealer
No
Employees Worked With
Micky
Mar 05, 2020 -

Fremont Toyota responded

Thank you for the review, Michael! It’s disappointing to hear that we were unable to meet your expectations with the services that were provided during your checkup. If you’d like to discuss your visit in further detail, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

March 02, 2020

Great Service Had my brakes done correctly by the Toyota dealership. Toyota identified other issues with tires that were taken care of also. I would recommend this More

by KIMMAYS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Mar 03, 2020 -

Fremont Toyota responded

Thank you for the review and the recommendation, Kim! We're glad our team was able to take care of the issues with your brakes and tires. We enjoyed working with you and hope for the opportunity to help with any of your future needs!

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