Fremont Toyota - Service Center

Great and great, fantastic Super Lovely Perfect Loyal Nice Service Good One of the help guys was not good Loyal Nice Service Good One of the help guys was not good More

It was great to work with Micky. The service was done on time and communication was excellent. The service was done on time and communication was excellent. More

I brought my car in Thursday. Nick recommended replacing a wheel, but the wheel needed to be ordered. I was told I would be called when the part arrives. I received a call on Frid Nick recommended replacing a wheel, but the wheel needed to be ordered. I was told I would be called when the part arrives. I received a call on Friday asking to schedule service, supposedly a routine courtesy call, and the person I spoke with knew nothing about the wheel. Frustrated and confused, I scheduled an appointment for Saturday to figure out what’s going on. Nick called me on Saturday before my appointment, informing me the wheel was ordered but has not arrived yet. He told me he would update me Monday, so I cancelled my Saturday appointment. No one called Monday. I called in Tuesday, wheel had arrived, so I brought my car in for service. No one called me once service was finished. I called Wednesday morning to find out service was completed. Overall, I was very disappointed by the poor communication and felt I had to call for updates. The more frustrating part is I’ve been getting hammer calls from the dealership after the service to check on how things went, which feels very unnecessary. The dealership needs to improve their communication when it matters. More

Convenient location, friendly people, good service but sometimes very busy and it can take longer for service to be completed. sometimes very busy and it can take longer for service to be completed. More

Thx so much. Pat O'Brien helped so much. He helped me so much thx Pat O'Brien helped so much. He helped me so much thx More

Dealership has always quickly connected me to the correct department and recommended services that suited my cars' needs/repair. Service is always prompt and eta wait times are accurate. department and recommended services that suited my cars' needs/repair. Service is always prompt and eta wait times are accurate. More

Great service with Phillip, always attentive and great advice. Haven’t had any issues and it’s very convenient advice. Haven’t had any issues and it’s very convenient More

Really nice customer service, gave me a car wash and checked my flat tires for me. Thanks antonio forgot the name of the service advisor checked my flat tires for me. Thanks antonio forgot the name of the service advisor More

Good service good work happy customer Thank you Helpful information and advice for the customer information and advice for the customer More

Car was ready 2 hrs late only half of work completed. Did not inform that recall work required a quarter tank of gas or less only came up when car was picked up and the work was not completed Did not inform that recall work required a quarter tank of gas or less only came up when car was picked up and the work was not completed More