Fremont Toyota

They do a pretty good marketing gimmick to drive you out of your houses to their showroom by luring you with low quotes via email. The internet sales manager had emailed a OUT OF DOOR ( Inclusive taxes, reg of your houses to their showroom by luring you with low quotes via email. The internet sales manager had emailed a OUT OF DOOR ( Inclusive taxes, registration etc.) price for Toyota Camry SE and when we went to the showroom they said the quote was wrong and given for a lower model etc... Wasted couple hours making us run around wait and then giving a new OUT OF DOOR price for a Toyota Camry SE that was over $2500 more than what the initial quote we had received for the same car via email. Also they had mentioned when we walked in "If you received a quote from us we have to honor it. It is a STATE LAW." And they surely just played off saying- It was a mistake. Be cautious and make sure you do a due diligence before driving all the way to the Fremont Toyota showroom. More

When my Prius was new I tried another Toyota dealer for service (because it was closer to my office). Bad experience, and Fremont Toyota has earned my customer loyalty by always doing regular maintenance r service (because it was closer to my office). Bad experience, and Fremont Toyota has earned my customer loyalty by always doing regular maintenance right, being good about time estimates, pricing reasonably, and holding onto long-time employees who are courteous and know my car's service history even before they log on for the record. We have had only two major problems - the catalytic converter and the brake control chip failed - but at such high mileage that Toyota gets great credit for building reliable parts. For long-distance commuters, this means peace of mind. We are also still on the original brakes at 270,000mi. Other dealers might have tried to fake some problems just to up their bill. My perception of Fremont Toyota is that they have been honest, and that's a good thing. More

We had a very good experience with Mr. Le @ Fremont Toyota. No pressure, no fuss, and he was very friendly, helpful and informative. We would recommend this dealer to anyone interested in a new vehic Toyota. No pressure, no fuss, and he was very friendly, helpful and informative. We would recommend this dealer to anyone interested in a new vehicle. More

Fremont Toyota service is positively horrible. I was charged $771.40 for a 90k service on my Scion (by the way, their website says it's $419.95 but apparently they don't include a number of other requir charged $771.40 for a 90k service on my Scion (by the way, their website says it's $419.95 but apparently they don't include a number of other required service items on their website). This service was to include inspecting the breaks, flushing the coolant, and 8 more items. When I got it back there were still some noises so I brought it somewhere else to get inspected. I found that they did not do the work they said they did (no break inspection -- they said my breaks were at 5MM but it turns out they were nearly gone at 1MM! -- coolant was bad, tires were underinflated). They said they would do the work again. Of course it is hard to trust them so I asked for compensation instead. They refused. They said they would give me a free carwash/detail for my trouble. I don't want that -- I want the "peace of mind" that they advertise on their website and that I paid for. I have now been forced by Fremont Toyota file complaints. I have never done that and so am spending more time on this. I am completely frustrated with their service director, Alfred Shahgholian, who really just wanted to argue with me that they did the work and so won't give me any refund. He did acknowledge that they made the mistake on the breaks, and his service manager, Matt, said that flushing the coolant system "is art not science" and sometimes there is still contamination in there. That's bogus. I WILL NEVER GO THERE AGAIN. More

The service and help received at this dealership was excellent. It is the best dealership in this region. No matter our question or problem, this dealership goes above and beyond the expected. excellent. It is the best dealership in this region. No matter our question or problem, this dealership goes above and beyond the expected. More

Since 2005 I have had service on my Gen2 Prius at Fremont Toyota. From the beginning I lucked out with meeting 2 excellent service managers - Ramiro Orozco and Steve Sako. They have always given me fair esti Toyota. From the beginning I lucked out with meeting 2 excellent service managers - Ramiro Orozco and Steve Sako. They have always given me fair estimates of both cost and time needed for the work. They are courteous and the quality of maintenance could not be better. After a quarter million miles of smooth performance, I rate these gentlemen tops in their field and will return to Fremont Toyota. More

I was impressed with the amount of detail and knowledge the salesman had about the vehicle I purchased. He was very helpful and open to any questions I had. This allowed me to be more relaxed about my purc the salesman had about the vehicle I purchased. He was very helpful and open to any questions I had. This allowed me to be more relaxed about my purchase and had no doubt that I had came to the right dealership.This experience has been one of my best with dealerships because the level of organization and good training was clearly seen through the service I received.I plan on making all future purchases at Fremont Toyota as well as referring others. Thank you once again. More

I had continuing good service at my last visit. The staff are very friendly and knowledgeable including the person making the phone appointment, the service advisor, and waiting room staff. I have always wai are very friendly and knowledgeable including the person making the phone appointment, the service advisor, and waiting room staff. I have always waited for my car and it has been completed by the estimated time period. The facility is clean and the waiting room has a snack shop and comfortable chairs and tables. We leased our car through Fremont Toyota as we they gave us the best deal. I drive the 18 miles across the bay because I have always had a good experience. More

My experience was very pleasant. I explained to Robert that I lived 3 hours away and he was able to give me a price over the phone. All I had to do was come in and complete the paperwork with the finance that I lived 3 hours away and he was able to give me a price over the phone. All I had to do was come in and complete the paperwork with the finance manager Tony. Tony was also very good and easy going. He did not pressure me at all to purchase additional items besides the car. He did offer if I was interested that they do have options available and that was it. Robert was very nice updating me on how much time it was going to take for me car to get read (inspection and wash/touch up). I would say that Robert is the best salesman I've dealt with so far. More