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Fremont Buick GMC

Fremont, CA

3.3
18 Reviews

5939 Automall Parkway

Fremont, CA

94538

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18 Reviews of Fremont Buick GMC

December 15, 2024

positives: signing with Peter communication with harry negatives: EGVo Free charging authorization not yet received, it's been 5 days! OnStar was connected to some other vehicle Instead of Sir More

by SoftHack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
harry, peter, zaza
Dec 17, 2024 -

Fremont Buick GMC responded

Thank you for your feedback! I appreciate your positive comments about Peter's assistance and Harry's communication at Fremont Buick GMC Cadillac. I understand your concerns regarding the EGVo Free charging authorization, the OnStar connection issues, and the suggestion for a music subscription alternative. I take your input seriously and will work to address these matters. Please feel free to reach out to me directly so I can assist you further. Thank you again for your insights! Best, Admir Besic, admirb@cacargroup.com

September 30, 2024

Kindly reference our previous reviews and/or comments and surveys so submitted regarding this vehicle purchase and subsequent surrounding repairs and maintenance as such!!!! Thank You. More

by willh
Recommend Dealer
No
Employees Worked With
N/A
Oct 02, 2024 -

Fremont Buick GMC responded

Thank you for reaching out. I would like to discuss your experiences in more detail and work together to find a positive resolution. Please contact me at your earliest convenience. Best, Admir Besic, admirb@cacargroup.com

July 05, 2024

This is service complaint. Fremont GMC stored engine parts in the back seats of my Yukon XL Denali and damaged my seats, but does not want to be responsible for this, manager i More

by banipal.samo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Ament
Jul 09, 2024 -

Fremont Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 23, 2024

First i want to say thank Said, my sales rep for giving me options on car choices, Omar the sales manager for helping me get with in my budget and Moses the Finance manager for making the car buying experi More

by luis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Said, Omar, Moses
Apr 25, 2024 -

Fremont Buick GMC responded

Luis, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Admir Besic, admirb@cacargroup.com

March 07, 2023

Great experience when I brought my car in to get serviced. Mo was great too More

by jackie.yancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad, Drew Ament
Mar 09, 2023 -

Fremont Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Best, Admir Besic, admirb@cacargroup.com

January 05, 2023

No hassle no back and forth. presented me with the price and I took it. A great deal on a Cadillac, which you cannot say everyday. Thanks Justin in sales More

by another Cadillac owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Dorfman, Omar Waiz
Jan 06, 2023 -

Fremont Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Admir Besic, admirb@cacargroup.com

October 04, 2021

Moe was very prompt and professional He kept me updated Moe was very prompt and professional He kept me updated on the service of my vehicle and was very honest More

by Pat g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Sahzad
Oct 05, 2021 -

Fremont Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Admir Besic, admirb@cacargroup.com

July 31, 2021

The easiest purchase and delivery!!! Max is GREAT!!I The easiest purchase and delivery!!! Max is GREAT!! I contacted Max on the phone and he was ready when I arrived...had the car out and ready to go. More

by shoffmeister
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Omar
Aug 03, 2021 -

Fremont Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Admir Besic, admirb@cacargroup.com

July 06, 2021

Made an online appointment - arrived on time - had to wait 15 minutes for serviceman to process my appointment. This is not a complaint about the service man - it's about a dealer that had only one pers More

by rhfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Drew Ament
Jul 08, 2021 -

Fremont Buick GMC responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Best, Admir Besic, admirb@cacargroup.com

June 23, 2021

Service manager needs to be more on top of their Techs. More

by tinkerbell1002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Sahzad, Service Advisor
Jun 25, 2021 -

Fremont Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Admir Besic, admirb@cacargroup.com

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