Freeway Toyota of Hanford - Service Center
Hanford, CA
114 Reviews of Freeway Toyota of Hanford - Service Center
I had the pleasure of working with Vincent Sena, my service advisor at Freeway Toyota in Hanford, and I couldn't have asked for a better experience. I brought my vehicle in with a coolant bypass valve service advisor at Freeway Toyota in Hanford, and I couldn't have asked for a better experience. I brought my vehicle in with a coolant bypass valve problem, and from the moment I arrived, Vincent was incredibly friendly, welcoming, and had a smile on his face the entire time. His positive attitude made a potentially stressful situation much easier to navigate. Vincent took the time to thoroughly explain the entire process to me, ensuring that I understood what needed to be done to fix my vehicle. He went above and beyond by offering me coffee, water, or even a ride while I waited for the service to be completed. Not only was Vincent professional and helpful, but he was also charming and easy to talk to, making the experience even more enjoyable. It’s rare to find someone who is both personable and efficient in their role, and I truly appreciated his approach. Overall, Vincent Sena is a standout service advisor, and I’ll definitely be seeking his assistance for any future service needs at Freeway Toyota. Highly recommend! More
The best place, everyone very friendly. Thank you for your service, I give you 5 stars to Vincent Sena 💯 he was very efficient and kind person!! Thank you for your service, I give you 5 stars to Vincent Sena 💯 he was very efficient and kind person!! More
My service advisor got me in and out in less than an hour. I was pleased with the knowledge and care of my vehicle by my advisor and the mechanics. hour. I was pleased with the knowledge and care of my vehicle by my advisor and the mechanics. More
Super quick and through with the explanation of what they would be working on with my vehicle! They quoted an hour and a half, and they were done within the hour :) they would be working on with my vehicle! They quoted an hour and a half, and they were done within the hour :) More
have been happy with the service at Freeway Toyota. The more experienced service people always seem to do the best job. They have also helped with minor problems and have solutions. My tires were cl The more experienced service people always seem to do the best job. They have also helped with minor problems and have solutions. My tires were close to being in need of replacement. My service rep gave me a quote on 4 available tires without asking. I appreciate that kind of service. More
In general service is polite but not everything was fixed and I wasn’t asked what services I needed and I wasn’t given an initial quote to sign. There continues to be a plastic cover that hangs under my vehi and I wasn’t asked what services I needed and I wasn’t given an initial quote to sign. There continues to be a plastic cover that hangs under my vehicle and it’s visible from the passenger side. More