Freeway Toyota of Hanford

Made an appointment and talked with customer service about what i wanted done. she said yes and repeated what i wanted. I dropped my car off at 8am and waited till 5pm. It was a terrible experience a about what i wanted done. she said yes and repeated what i wanted. I dropped my car off at 8am and waited till 5pm. It was a terrible experience and a waste of a whole day and my car wasn’t detailed as promised cleaned it myself when i got home More

made an appointment for a smog check on my Prius, showed up 30minutes early, was greeted and asked to wait in the cool waiting room instead of waiting in the hot sun, whwn car was completed I was briefed a up 30minutes early, was greeted and asked to wait in the cool waiting room instead of waiting in the hot sun, whwn car was completed I was briefed and paid the charges and given keys and left to continue my day. More

Very helpful and smooth transaction. Would highly recommend to friends and family. Thank you for a pleasant dealership experience. Would highly recommend to friends and family. Thank you for a pleasant dealership experience. More

They asked at the end of the deal if they could move numbers around so they could pay less tax to the state . Openly breaking the law and offering me nothing . Expect all the worst sales tactics and som numbers around so they could pay less tax to the state . Openly breaking the law and offering me nothing . Expect all the worst sales tactics and some shady staff More

I do like bringing my car here for service. staff is friendly and a nice waiting area. The only issue I had was I had an appointment at 10:15 and I was a few minutes early. Someone came out qui staff is friendly and a nice waiting area. The only issue I had was I had an appointment at 10:15 and I was a few minutes early. Someone came out quickly to get my keys and tag my car they said to wait inside a service tech would check my car in. I waited 30 minutes and no one ever called me and my car was sitting in line still unmoved. finally at 11:00am I went up to the service tech and asked my name and said my paperwork was here and he had me sign it and he said it would be an hour for the oil change. I was a little frustrated because I had made an appointment for 10:15 and now at about 11:10 they had finally checked my car in. I totally get having to wait maybe 15 mins but when I have an appointment and having to wait 45 minutes before it was even checked in is not great. I have take both my cars here to be serviced because overall it is a pretty good service department. The service techs just need to check the cars in when they get there. More

Excellent customer service and I was pleased with all the teaching about my car warranty. teaching about my car warranty. More

Excellent service and service advisor are awesome and friendly people and helpful thank you for taking good care of my 2026 Sienna friendly people and helpful thank you for taking good care of my 2026 Sienna More

Went in for a smog check and every thing Went great service didn't take long at all service didn't take long at all More

Excellent service great communication met all my expectations easy transaction Mark is an asset to this dealership expectations easy transaction Mark is an asset to this dealership More

Very fast. Michael was really helpful and communicated quickly. I had an appointment to drop off my van at 1:30 but couldn’t and I was able to drop it off earli Michael was really helpful and communicated quickly. I had an appointment to drop off my van at 1:30 but couldn’t and I was able to drop it off earlier. The van was ready at 1 and saved me a trip since I was still in Hanford. Thank you so much!. More