Freeway Toyota of Hanford

I’m satisfied with Freeway Toyota and their service department. They have provided exceptional customer service and thoroughly explained any issues with my vehicle. department. They have provided exceptional customer service and thoroughly explained any issues with my vehicle. More

Cristian assisted me and my family on the purchase of our Tacoma. He was very attentive and was very thorough when answering our questions. Tacoma. He was very attentive and was very thorough when answering our questions. More

He was very thorough in the services I needed and what all would take place. He was knowledgeable and patient, answered all of my questions. all would take place. He was knowledgeable and patient, answered all of my questions. More

Freeway Hanford has a knowledgeable advisor thru Mike Hathaway who consistently help customers like me for car maintenance to my satisfaction. Thank you. Hathaway who consistently help customers like me for car maintenance to my satisfaction. Thank you. More

Jeff worked hard to put together a deal, and I love the truck. Communication throughout the sales process was generally good, but the experience fell short once I reached finance and took delivery. Some truck. Communication throughout the sales process was generally good, but the experience fell short once I reached finance and took delivery. Some of what was presented in finance did not match my understanding from earlier conversations. Whether that came down to unclear communication or differing expectations, I left feeling disappointed rather than confident about the purchase. After we had already agreed on a deal, I returned to complete the purchase and spent another four hours at the dealership. When I finally got into my $43,000 truck, it had less than a quarter tank of gas. My first stop was around the corner to spend another $180 filling it up. After such a long visit, I didn’t feel it was worth going back to address it. I appreciate Jeff’s effort, but clearer communication about what was included and more attention to the delivery experience would have made a significant difference. I’m happy with the truck; I just wish I felt as good about the overall buying experience. More

I have bought two cars from this dealer and had good experiences with sales staff both times. I have gotten excellent service from their Service Department staff who are competent, knowledgeable, and fr experiences with sales staff both times. I have gotten excellent service from their Service Department staff who are competent, knowledgeable, and friendly. More

Polite Very helpful and able to explain concerns Suggested other services Always willing to help Suggested other services Always willing to help More

Excellent. I always love to have my maintenance in freeway toyota. Decades already that we were with them. They are very accomodating to us even the manager Mic I always love to have my maintenance in freeway toyota. Decades already that we were with them. They are very accomodating to us even the manager Michael. More

Mike Hathaway went above and beyond to help me out and get the car repair completed! get the car repair completed! More

Dealership very professional and provided information needed for car maintenance. Took little longer than expected but did complete same day. needed for car maintenance. Took little longer than expected but did complete same day. More